For someone that is pretty young and has severe dental anxiety due to a past traumatic experience,…read moreI had one of the BEST dental experiences ever this past Tuesday! For a little background knowledge, I got the Right side of my wisdom teeth removed at a dental office in Texas and I was supposed to get my left side done along with a crack tooth. However I was in so much pain at this dental office IN TEXAS, I never got my cracked tooth and my left wisdom teeth extracted. A couple weeks back I experienced extreme pain from the cracked tooth, this pain was highly uncomfortable leading me to have an emergency appointment with my actual dental office. They ended up referring me out to a oral surgery office called Bayside however they wouldn't be able to see me until January. I knew my pain was so intense and that if I let the tooth stay in my mouth any longer, I possibly could've died if a infection would've got to my bloodstream. Fortunately, at the emergency appointment, I was told there was no infection or abscess, but the tooth was truly dead, and there was no saving to it due to how deep the crack was. The cracked tooth had been in my mouth for roughly 2 and a half years after my first experience, I was so scared and frightened to go to any doctors office however, upon researching, I found Dr. Flock's office, and I read reviews, and I really took a leap of faith off of the great reviews, and I am here to report back what amazing experience that I had. From the beginning to the end, the two ladies, Mrs. Jennifer and Mrs.Crystal at the front desk are absolute, sweethearts! Those two ladies helped me tremendously, especially me being so young and navigating life in general. This being my first time getting IV sedation and using my husband's insurance as a newly married couple, I was pretty nervous. I would call the office so many times asking for information and how much my insurance would cover to get all the information I wanted in order to be prepared. these two ladies were absolutely respectful and so professional not once did they ever give me an attitude over how many questions I asked how many times I called, these ladies are truly outstanding front desk, receptionist! Due to my severe pain, I opted for the same day consultation and extraction. I got my left wisdom teeth and my cracked tooth removed and I am on day three and I literally feel little to no pain. like AT ALL just swollen. The pain truly is a 1 out of 10. I did get IV sedation, and I was so freaking nervous, the machine that was tracking my heart rate was beeping nonstop, that the nurse said by the time I have the procedure I'm going to be tired from being so nervous lol. Dr. flock and his wonderful dental assistant reassured me and conversed with me to calm my nerves, and it definitely helped. Dr. Flock is VERY professional and communicated to me the whole time he explained how my teeth were perfectly in the great position to get them out and that the procedure wouldn't take long at all. I literally felt like the procedure was 10 minutes and I kept asking after the procedure, "are you sure you got everything" lol because it was that fast to me. I am truly amazed by how professional, Dr. Flock and his staff truly are. I did have to pay a good portion even with my insurance coverage however, that is something I would do over and over again due to how greatly and professionally I was treated! I truly never experienced any dental visit like this, in the beginning I was very nervous, but they talked me through it and he communicated whenever he was getting ready to inject the medication into my IV and next thing I was laying in the dark with a nice blanket in the dark and the light switched on, and I was done lol. thank you Dr. Flock, Mrs. Jennifer, Mrs. Crystal, and the lovely dental assistant that was with Dr. Flock for my procedure! You all are highly professional and skilled individuals, and I would recommend everyone, especially people with severe dental anxiety to be seen by this office. 1000/10!!!!! I felt so welcomed and reassured!!

The doctor explained to me why implants and taking Bone medicine do not go together, so I decided…read morenot to do implants and I respect his honesty. He's not in it just for the money he cares about the patient also which is very rare.

I just had my teeth cleaned by Dr. Do and was impressed by the job he has done. The previous…read moredentist I attended for years retired and so I was seeking another dentist. Dr. Do was accepting new patients so I gave him a try and so glad I did. The last dentist I attended did they a good job but I feel Dr. Do cleaned my teeth professionally well and is very happy with his work. I would definitely recommend him if you are seeking dental services.

I'm so shocked to read these bad reviews. I scheduled an appointment through my insurance and…read morefollowed through. The day of, the Dentist told me everything my teeth needed & cleaned them. They felt wonderful !! Gave me a recommendation for an oral surgeon. Any questions I had, he answered with no hesitation in a very kind manner ! The receptionist was very kind as well! No confusion whatsoever.

He was my dentist in the beginning but been toss around to different dentist in office. I really…read morepreferred him.

As a previous Dr. Webb patient for the last 20 years, I will be honest. The first experience I had…read morewith the office while Dr. Webb was on vacation was great. It was in 2025 and I paid out of pocket. After that I paid for my service before I had it, missed one appointment was charged $75.00, accepted that. I canceled one the day before and was charged another $75.00. I asked for my medical records received them and was sent a bill. I do understand with merging into another office comes new protocols. As a person who has worked in healthcare for the past 30 years I understand the changes. I decided I will return back to the old ways of doing things when healthcare was exciting to the those who loved what they do. I wish Dr. Webb the best!

Holistic Dentistry, Wonderful and amazing doctors, hygienists are awesome! front office staff are…read morefriendly and professional. Comfortable atmosphere. Always Trusted and Highly recommended.

Terrible customer service. Waited months for an appointment. Finally able to book one online…read more Arrive at Office for cleaning. Door is locked. Contacted other office. They told us to come over and they would do the cleaning. Get there and wait. Go back and they tell us that they can't do the cleaning. Come back in 9 months! Drove 40 minutes to the first office. Then another 25 minutes to other office. Drove 40 minutes home with no cleaning. 5 hours wasted! I've never seen such terrible treatment from a dentist office.

I was given a wonderful opportunity to receive donated services, which I wholeheartedly…read moreappreciated. However, the experience surrounding my consultation and scheduled procedure was incredibly distressing due to a severe lack of accommodation, continuity of care, and professional sensitivity. I repeatedly disclosed my severe dental phobia and PTSD stemming from childhood trauma during my initial consultation and follow-up communications. I called to verify my agreed-upon accommodations would be met for the planned multiple tooth extractions and scaling. I was subsequently told that no accommodations would be provided for managing pain, PTSD, or trauma during the procedure. Following the initial appointment, I was prescribed an antibiotic. However, my follow-up appointment was scheduled two months later, allowing the infection to return. I had to get antibiotics again, and the dentist prescribed me the exact same antibiotic back-to-back. This lack of scheduling priority and prescribing the same medication for a recurring infection shows poor follow-up care. ​Insensitive and Unprofessional Treatment: Throughout my interactions, I felt like I was being "talked at" by the dental professionals and was treated as if I was the issue in the room. To make matters worse, the assistant on the phone questioned if I was "asking for drugs." This assertion was unprofessional and upsetting, especially considering the severity of my documented phobia, which necessitates accommodations to prevent a violent reaction to pain. ​The lack of empathy, poor continuity of care (evident in the repeated antibiotic prescription and delayed scheduling), and subsequent dismissal of my medically compromised mental state has made it impossible for me to proceed with care here. If a practice offers services to those with severe dental needs, they must be prepared to handle patients with disclosed trauma and phobia with dignity and appropriate planning, not accusation and dismissal. Thanks for wasting my time and money I spent to get my triage form filled out as an uninsured new patient just to be able to be referred to you followed by the dismissal of why people had to hold me down as a child to be treated. If a practice offers services to trauma survivors, they must commit to handling them with dignity, respect, and appropriate planning--not accusation and dismissal. ​Dr. Dunham's office has a duty to respect any patient's right to self-determination and confidentiality, including the right to informed consent, duty to protect themselves from harm, a duty to promote welfare, acting for ones overall wellness including competent and timely delivery of services, a duty to treat people fairly, which relates to not discriminating and ensuring the just allocation of dental resources, and a duty to be honest and trustworthy in all dealings with patients and the public. This experience was none of these as the assistant on the phone seemed very happy to remove me from their schedule as if I was some sort of problem case because of ptsd I suffer from.

This is my second visit to Dr Dunham. I've always had exceptional customer service from the ladies…read moreat the front desk, excellent service from Dr. Dunham and I have to say that this is one of the few dentist offices where I'm not dreading the work I need done. Always professional, helpful and courteous. Very clean, accommodating if you have a fear of having dental work done and listens attentively to any pain issues you have. I'm grateful to have a professional who isn't just trying to get me in and out fast. He actually listens when I tell him my issues. Simply put, I need more Novocain than most people, due to my body's ability to burn through it so fast (I'm also super sensitive to dental pain) No matter your dental needs- from cleanings to fillings, Dr. Dunham is the doctor you want to see!

Very good dentist. My family and I love the service. Thank you Idea Smile family for taking care of…read moreus.

1st appointment was chaotic. Once it was over they left the bib wrapped around my neck, tools still…read morein my mouth, glasses on my face. I had to ask if they were going to remove any of it. My next two appts (every 6months) were cancelled the day of because there was no dentist to perform the cleaning. So I havent had a cleaning in over a year. I go to the dentist every 6 months for cleanings and my 1st appointment with them, they advised that every one of my teeth had cavities/decay. It would be over $2k to clean. I took my business elsewhere. Come to find out, my teeth are still in perfect condition. Do NOT here. Clearly they have no idea what they are doing and I believe the good reviews they are recieving are from the employees. BEWARE

I had such a great experience at Modern Family Dentistry. The office is beautiful, the staff is…read moreamazing, and I felt like my cleaning and overall care were extremely thorough. They gave helpful recommendations and even provided a referral. This is officially my family's new long‑term dentist.

Once again, a fabulous visit! Nice relaxing wait room, and appointments are always on time or very…read moreclose to it. My hygienist was very friendly, informative, and engaging. The dentist was very nice, as well: pleasant, engaging, informative. Need a dentist? Check Them Out!

This dentist is hands down not only the best dentist in the area, but overall as a medical…read moreprofessional, he's exceeded all expectations and my experience with him has superseded every encounter with Drs and dentists since I've been in Virginia. He's personable and he listens and values your concerns. I never felt like he was just trying to take me through the wringer and get as much money as possible. The office staff are also kind ladies and the genuineness was unmatched. Highly recommend! Thank you for being amazing

Best dentist I've ever been to!! He is so gentle and kind. He explained everything to me and gave…read moreme his background, which I really appreciated. I need a ton of work and have a huge fear of the dentist but with Dr. Nottingham, my fears have went away. He is one of a kind. His office staff are so friendly and welcoming. They got me in next day. If you are looking for a great dentist who you can trust, look no further. I've found my hone dentist and will be spreading the word. Thanks Dr. Nottingham and staff. You guys made me feel welcome and gave me my smile back. For that, I'm forever grateful!