Visited the Town Center location recently. The staff is amazing, office is clean, high tech, all around a great experience. Happy I chose this office. read more

this was one of the biggest wastes of money I've spent, go ANYWHERE ELSE. they are dishonest, confusing, terrible communicators, money hungry, and take pleasure in gaslighting you when you voice that things aren't going well. once they have your money, you're like cattle. read more

I had a great experience with Invisalign. Today Natalie whitened my teeth. she made me feel very comfortable. After 4 rounds of whitening I felt no discomfort or sensitivity. I definitely felt that I was being taken care of by a professional . 10/10 highly recommend. read more

The main issue for me is the Finance Department with Mr John. Techs were the ones that did mainly all of the work. But they were all great. Everyone always had a delightful attitude. My daughter's treatment was done in February and here we are close to August and the finance department can't seem to talk to my insurance. My insurance stated they sent two payments but Behl only accepted one. My daughter's treatment was extended bc one of her teeth wasn't straight but they won't send Denlta Dental an updated treatment plan. I had to use two phones and have both companies on the line so they can make notes on what the problem was. They mentioned John going on vacation and he would contact me about my concern and still has not. This morning I called to speak to the finance Department but I am never forwarded to anyone. I'm told I would get a call back but they don't know when. The bigger issue is if they don't file in a timely manner my insurance can reject the bill even though it was work from last August. read more

Behl Orthodontics - My billing record - Orthodontists Near Me - Virginia Beach, Virginia

After getting my braces off, they waited 3 weeks to get me fitted for retainers which was dumb because my teeth began to shift immediately after the braces were removed. So the retainers im wearing only corrects my teeth to 3 weeks post op teeth. Now it doesn't matter how long I wear my retainers, they won't return my teeth to how they looked when I first got my braces off. A waste of money. Now I will have to do an entirely new procedure to correct their mistake. Out of my own pocket. read more

This practice is run under one doctor's license, Dr. Behl. He's the only orthodontist for a lot of offices so our child only ever saw techs. My child had so many issues with his appliance and we asked to see the orthodontist but Dr Behl would not even come look at my child's mouth. This was after multiple visits and our child missed a lot of school. If you want to see an actual orthodontist pick a different provider! I'm so glad we switched!!! We see an actual orthodontist every visit at our new provider. read more

Took me more than 3 months to get my insurance pre approved, so sad that it's my first clinic appointment and I didn't visit others.

Nothing But problems from the beginning with Dr. Behl's practice. My wife and I have had our children in several other orthodontists due to military relocations. So this isn't our first experience. But it is by far the worst. My son and daughter both received treatment from Dr. Behl. When treatment started, we were told that it would take around 18 months to complete treatment. That was more than 3 years ago. My daughter's treatment finally finished a couple of months ago. My son's is still on going. We went to get a second opinion from another orthodontist that was recommended by friends and his opinion was the treatment we received wasn't possible to achieve because of the structure of my son's jaw. We wanted to change orthodontists at this point. But we couldn't afford to pay for another full treatment out of pocket because Dr. Behl had billed out dental insurance for the full amount of orthodontic reimbursement allowed by our plan. We have also had issues with billing. When treatment started, my wife signed a contract for the agreed upon price. When we went to pay it off, she was given a price that was several hundred dollars more. It took many rounds of arguing with the office staff to get the price corrected and the office staff was rude and unprofessional about the change. Now, more than 3 years later, and after a conversation with Dr. Behl where we were told that we would be charged an additional fee for the continued treatments, we are being billed for an additional 120 dollars with no explanation of where the charge came from. My wife and I have tried to talk with the financial coordinator. The office staff won't provide her direct number and she doesn't return phone calls. This is by far the worst experience we have had with an orthodontist. In fact, until Dr Behl, we had been very pleased with our past orthodontic experiences. We will definitely be taking out next 2 children to a different office and would recommend you do the same. read more

From the moment I walked into the office I had a feeling it was going to be a great experience. Sharon the treatment coordinator was very detailed in explaining all of our treatment options as well as payment plans. They are one of the few providers in the area that still use Tricare in-network which is HUGE! It's so simple to find a payment schedule that fits you! I was able to pick my down payment, how much I could pay a month, and they made it happen! We had a 4:00 appointment for just a simple consult and an hour later my daughter walked out of there with braces! It was unreal. Fast forward to the next day and I had some questions about the payment plan. I called Sharon and she was unable to see my contract, so she FaceTimed me right then and there so we could compare screens! But it gets even better! One of my daughters bands came loose and I had a hard time putting it back on. Dr. Behl FaceTimed me at 8:00pm from his HOME to help me! And when we still couldn't get it he told me to stop by the next day to his other office after work, even though it would've been after hours. They also provide the kids with a really cool rewards program for good grades, good brushing, no breakage,etc. I work in the medical field and I have NEVER come across a practice that goes so far above and beyond to make you feel like you're they're #1 patient. I just can't say enough great things about Dr. Behl and his staff. read more

Behl Orthodontics - Orthodontists Near Me - Virginia Beach, Virginia

The receptionist really needs to work on her customer service skills. Don't get me wrong, all the staff so far have been very nice but the way you handle patients on busy days is more of a reflection of the company than when it's not. Hire people that are better under stress, that is all. read more

Phenomenal service from Brooke, she was very polite and professional and made made my experience a lot better then I thought it was going to be. read more

The staff and doctors are all very friendly and professional. I've been coming here for about 2 years and now our son comes here. They do take Care Credit as well as payment plans should someone need to utilize these features. If your in need of an orthodontist I do recommend coming here. read more

I can honestly say I've never inspired to write a review before until the care I received from Dr. Behl. Even after moving abroad he has made himself available every step of the way. I cannot express my gratitude for his level of service in words. I can only highly recommend him. read more

Natalie did a wonderful job with my braces and was very funny and professional. The Behl staff as a whole was very welcoming and courteous.

This dentist is well known to overcharge for his services. I took my ten year old there to finish his temporary braces/expander for his overbite. His service in Northern Virginia, prior to our move, was $2,800 to cover everything. Due to move, we needed to finish treatment which according to Dr. Behl would take 6 more months and encompass 3 to 4 visits. His price to finish, $2,856!!! Thief. He told me money should be secondary to my son's teeth. Got 2nd opinion at Williamsburg Orthodontics. The financial person told me they had dozens of complaints about his pricing. They charged me $1,330 for 12 months of service ot finish this part of my son's underbite. Funny thing is Dr. Behl said normally he would have charged $7,000 to service my son at the get go but would have offered me discounted rate of $5,600. I paid $2,800 in the highest cost of living - Fairfax County. Do your homework and get multiple quotes. Suffice to say, you will not choose him if you perform your due diligence. read more

I have two children in treatment at Behl Orthodontics. Natalie, the assistant, is phenomenal! She is patient and knows what she is doing. I can not say enough wonderful things about her. Dr. Behl is great. He is polite, but I wish he would spend more time with each patient. He does want to make you happy. My problem is with John, the finance director. He is IMPOSSIBLE to reach. His receptionist will never let you speak to him directly and he does not return phone calls. He is always out of the office. I am not sure what makes this man so great, but he needs to learn that money does not grow on trees for everyone and respect other's hard earned money. He also needs to do what he said he would do almost four months ago. If you pay for your braces in cash, this is the place to go. If you have to have a payment plan, think twice because at some point you may have to work with John which will make your experience unneccessarily frustrating. read more

Dr Behl is wonderful. I am an Invisalign patient and both of my children are in treatment.

Do not settle with this orthodontist office! Keep looking! Very unprofessional and unorganized. The staff could use a CUSTOMER SERVICE CLASS! Also, forbid you break a bracket, the Dr will tell his techs to RE USE it and glue it back on! For the amount of money you pay, you'd think they wouldn't be so cheap! Be prepared to experience high volumes of tension and drama within this business as well. From employees to the owner. BEWARE! read more