For years we have relied on Randy for the tuning and maintenance of our pianos (Steinway grand and Yamaha upright). Knowledgeable and highly skilled, he has also shown himself to be flexible and unfailingly responsive throughout. Highly recommended. read more

Hired to tune my piano and repair a broken key. Piano was tuned and key was repaired, however, during the servicing another key was broken and left unrrepaired. He moved the broken key to the end, which is seldom used, but disappointed with the outcome. read more

Very straight forward experience. Easily scheduled online and got the heads up text day of. Randy came and did the thing perfectly. Easy payment options. Highly recommended! read more

Randy is the best and is very reliable. He had a fix in place for damages done by a moving company and gave me advice for the piece I needed to reattach a broken music stand. read more

I'd recommend Randy to anyone in the Chicago area looking for a piano tuning/repair. He just tuned up our 1978 Kimball console upright that hadn't been tuned in quite some time. He was thorough, efficient, and helped fix the action on a couple of keys that had issues. Our piano has never sounded so full and rich -all thanks to him! Plus, he's just a great, friendly guy and a talented pianist. We'll be using his services from now on! read more

I was happy with everything! Our piano was wildly out of tune and 2 keys had stopped working altogether. Randall patiently explained what was wrong with the keys and how he was going to repair them. He spent over two hours doing the tuning and repair work, and did a meticulous job with both. Our piano now sounds great! Plus the price was very reasonable for the work he did. I wholeheartedly recommend No Drama Piano Services. read more

They did a great job tuning our piano. They were punctual and their quote was honored.

Randy has tuned my old spinet piano for several years. He always does a thorough, excellent job and is a lovely human being to boot.

Randall came over to my condo to tune a nearly 100-year-old baby grand piano that had passed through a few generations of my family and moved from coast-to-coast a few times. He explained everything about what he was doing in an easy-to-understand way and did an excellent job, even staying longer to double tune my piano because it had new strings. It was also easy to use the No Drama website to schedule and reschedule, which is very important to me. I would highly recommend Randall's service to anybody with a piano--and as a total side note, Randall himself is an incredibly talented pianist, so it's nice having him "test" out your piano for a few hours! read more

Randy is fantastic. Easy to schedule, thorough, and my 1986 Kawaii sounds fantastic every time.

Randy is extremely knowledgeable and professional. Our piano pedals broke during a recent move, and he walked me through our options to repair. He was easy to communicate with and did an amazing job. I highly recommend him for any piano related needs. read more

Great guy. No drama. Piano sounds great. We have a realllll old piano and he was able to make the thing sound great.

Exactly as advertised- no drama. Piano tuned well, easy to deal with. Great experience overall!

I am so glad I found Randy to tune my old piano. He is great! My piano is out of tune for a long time so Randy spent almost 3 hours working on it. He is professional and did a very thorough job. Pricing is straightforward-no drama. My piano sounds beautiful now! read more

Holy smokes-this guy is legit. Just left my house leaving me beaming. He was totally professional, worked hard (no bathroom break) and made my horrible sounding piano, bought for $35 at the brown elephant, sound outstanding. He was informative, thorough, and quick. I highly highly highly recommend using Randy. Thanks again! read more

No Drama Piano Services - My piano. - Piano Services Near Me - Chicago, Illinois

I recently acquired a used piano and needed it tuned. After reviewing the comments on Yelp I decided to reach out to No Drama Piano Service. Easy online scheduling. The whole process was a breeze. Very professional. I highly recommend No Drama Piano Services for your piano needs. read more

Randy sat with me for an hour and discussed his process and the theory of piano tuning, and taught me all about the different parts and mechanics of my piano. It was an incredible crash course about the instrument itself. He then took his time meticulously tuning my piano, fixing keys, restoring the hammers, and dialing everything in. My piano sounds better than ever and I am very pleased with the service from No Drama. Many thanks to Randy. read more

Poor guy had to tune a piano that hadn't been tuned in ages. Considering that my parents are both musicians, it makes this even worse. However, time...other obligations... golf, etc. got in the way but we finally made an appointment last month and got the old Baldwin tuned. It wasn't quite as bad, but Randall did have to tune for a couple of hours. Excellent service, prompt communication throughout. I would definitely call Randall for our next and ongoing tuning services for the piano. Highly recommended!! read more

Fantastic service and experience! I bought my 100 year old, rebuilt piano 4 years ago. The first guy who came out to tune it told me it was in bad shape and would need to be rebuilt again (think $$$). Finally, we had a guy come out to assess it and he left it in worse shape than when he started. I found Randy on Yelp and sent him a description of my issue and request for a quote. He responded within an hour over the weekend and we set up time through his online appointment tool. Randy showed up on time after confirming and went to work right away. My piano has never sounded or felt so great! The keys work smoothly, the sound is perfect. HE even fixed the broken pedals. I loved that he showed up with all of the items needed and worked hard to get the job done for a flat fee. He was the best rate piano tuner/repair person on Yelp. His service and value for price definitely earned him this title! read more

Randy is the fourth piano tuner I've used to work on my 1926 Mason & Hamlin Model A piano, and he was the best. He arrived on time, and fully followed COVID safety procedures. He spent 3+ hours tuning the piano and fixing a problem with the una corda pedal that the previous tuners had ignored/overlooked despite my pointing it out to them. He explained everything he was doing and why he was doing it, and he told me why certain additional (and costly) adjustments and repairs that others had suggested were unnecessary. He did agree with earlier assessments that regulating the piano would be beneficial, and offered to do that with back-to-back appointments the next time I got the piano tuned. But the bottom line is this: when he was done, the piano sounded better than it ever has before. I highly recommend Randy; he was outstanding. read more

Randy has been tuning my 1931 Kimball baby grand piano since 2013. He is friendly, professional, and does an amazing job. He will not only tune your piano but will offer suggestions on potential repairs or things that will help your piano be its best. read more

Great service! My piano sounds so much better after Randall tuned it! He also showed me a feature on my piano that I didn't know about -- the lid lifts off to allow better/louder sound! read more

***** 5 Stars ***** I had the BEST experience with No Drama Piano Services. Really appreciate the Yelp reviewers before me - your reviews were really helpful. No Drama Piano Services is responsive, extremely knowledgeable, a pleasure to interact with, and competitively priced. read more

I reached out to Randy to tune my mother's old, not very fancy, and extremely out of tune piano for her birthday. He promptly responded and pricing was clear and straightforward. My mother said he was extremely polite and worked very diligently to get her old friend back up in working order. As a very sweet gesture, when he was finished tuning, Randy played Happy Birthday for my mother. She was so touched and is still talking about it! read more

Randy was amazing! I never knew my piano could sound so great. I had neglected it after 4 moves and he spent the necessary time to make it sing. I can't wait ti sit down at my piano and play again. Randy was courteous, on time, and charged exactly what he quoted. I will use him again and again, and recommended him to anyone who asks. Bravo! (Oh and he plays beautifully as well ;) read more

Randy was great to work with. Prompt, friendly, thorough, and he was able to get a badly neglected, 50-year-old piano sounding great. Cannot recommend him enough! read more

Your search for the best piano tuner in town is over! Randy is an expert technician with a lovely demeanor. This appointment our skittish young dog was barking his head off and Randy took it in stride. After attempting to make friends ( to no avail), Randy promptly sat at the keyboard and began to work. He had his job cut out due to my unintentional neglect of our baby grand piano. Thanks again, Randy! read more

Yeah, Randy is awesome - he did excellent work for a fair price, and is incredibly knowledgeable and highly courteous. Appointment schedules are very flexible. I'll be calling on Randy to take care of my Steinway going forward. And, he doesn't hate my cats! :) read more

Randy was excellent to work with! It is so easy to schedule time with him on his website, and he is so pleasant and professional, we will definitely be repeat customers! read more

The positive reviews are true! Randy tuned my previously owned piano (new to me) after years of it going un-tuned and he did a fabulous job. He walked me through the technical adjustments he planned on doing by showing me the actual mechanics of the issue I was feeling as I played. Now it feels good as new. Randy was thorough, professional, and super nice. And he didn't charge extra for the technical work! Will definitely be calling him when it's time for a tune-up or if I need any repairs as the weather changes. read more

I've had the opportunity to work with a large number of piano tuners over the last 30 years in various settings: concert halls, recording studios, clubs, radio. Randy is head and shoulders above any I have ever worked with. This tuning session happened to be for the piano in my dining room. I was very comfortable having him in my home. Randy is friendly, charming, and intelligent. Prompt and professional, he went straight to work. He took great care and worked with precision. My piano is recording-ready. The price for this service was exactly in line with what it should be. If you're looking for a piano tuner in Chicago, stop looking and hire No Drama Piano Services. I'll never hire anyone else, and I'm very glad to have a trustworthy tuner for my home piano, and a reliable and skilled tuner for sessions and gigs. Thanks, Randy! read more

Great experience. Randy is friendly and happy to educate you about your piano (ask questions!). I love his online scheduling interface. What really won me over: a few days after he originally tuned my piano, the pitch had shifted in a couple of spots, and I mentioned it to him. I thought he would probably just tweak it a bit, but he did a full retuning--and wouldn't take money for his second visit. I really admire his dedication to his craft and highly recommend him. read more

Around March 14, 2018 I was having some problems with my old upright Steck piano. The tuning was a bit flat in spots and the keys would occasionally cause clicking sounds to be heard. After I read the No Drama Piano Services reviews, I decided to call Randall Fleer and hire him to improve the performance of my piano. From start to finish, Randell was a true professional. He thoroughly and patiently adjusted all keys and managed to improve the key operations. As he did his work, he handled the piano in a very caring sort of way. During this time, Randall took the time to explain why he was doing specific actions-I appreciated this consideration. Randall was able to get the job done in a relatively short time for a reasonable and fair price. The piano sounded very good and playing it brought joy to me. Due to the many previous years of practice I put on the piano I noticed that an additional fine tuning of the unit would be beneficial. So I called Randall and explained my desire to have the unit fine-tuned. He was very understanding and came to my apartment and did the required supplementary adjustments to return my piano to a very good operation. He did this work quickly and agreed to perform this supplementary work on a no charge basis. I consider myself fortunate to have benefited from Randall's piano expertise. May others benefit from his skills in this area. Sincerely, Paul S. read more

Randall promptly replied to my quote and scheduling requests. He performed several tuning passes on my upright. I am very happy with the result. Piano sounds great again. He also took care of a minor repair which saved me from making an additional service call. Will call Randall again when it's time for the next tuning. read more

If I could give more than 5 stars, I would. The web booking was really simple and easy to do. Randy is very professional, came on time, and the price was already prefixed per the website. My piano is an old one, and has been passed around, but post his tuning, it sounds better than I can ever remember. He was very pleasant to talk to, friendly and did not hesistate to answer my questions. I will be definitely asking him to back when I need to tune it again. read more

Friendly, competent & highly efficient tuning performed on a piano that hadn't been tuned in 20+ years and had gone thru two recent moves.

Randy came on time, charged what he quoted, and did a great job tuning a pretty average piano. He was informative about my options as well as respectful about what level of covid concerns we had. Hire him, thank me later. read more

Timely, knowledgeable, competitively priced (and even played a beautiful song when he was all done!) Fixed my sticky key and my old baby grand sounds amazing now. Thank you!! read more

Consummate professional. Very friendly guy, open and approachable. Took parts of my piano apart that I'd never seen before! It plays so beautifully now. He also gave me a plan for how to continue to bring her up to speed (my piano -- it's a her). Highly recommend Randy. read more

I had a great experience with No Drama Piano Services. Randy did such a thorough job tuning my neglected piano. He spent over 2 hours on it. He showed me what he was doing along the way and explained why certain sounds were happening, etc. He even got down on his hands and knees and vacuumed the interior which no one had ever done before and was above and beyond IMO. My piano sounds great and I'm excited to play it again. I will never let anyone else touch my piano (to tune it anyway:). His fee was very reasonable. He was also a very pleasant person to have in my home--even put up with (and seemed to enjoy) my annoying dogs! Highly recommend No Drama, which it was! read more