My daughter & I came for a Spring Break. We love calm & quiet places that we can rest and enjoy pool & beaches. Parker & Kaufman accommodated our last minute reservation very promptly. The Villa (The Villas by the Sea Resort) was super cute and had everything we needed. Location is great, lots of parking lot. The island is beautiful and was not crowded which we loved it!! Jekyll island has a lot of historic sites and we also visited some famous places. We really recommended this place. read more

We rented a house Parker Kaufman manages in February 2026. We found several issues with the house and when we complained the staff was Bery rude and unprofessional. The house was in need of many repairs and updates . The patio door doesn't lock, we found dirty dishes in the cabinets, exhaust fans in both bathrooms didn't work , the toilet had a note to jiggle the handle when it started running instead of fixing it, blinds were missing slats, we were given one towel per person for weeks stay , most importantly a family member fell in the shower because we were left a note to squeegee the shower walls and door after each use and my handicap family member fell. Not one person from Parker Kaufman ask how she was or is and because I ask for a partial refund for our troubles I was called a bully and extortionist. BEWARE !!!! read more

See all

We stay in the all wright cottage my husband started getting bit by something we weren't sure what it was. When we finally figured it out it was in the sunroom and it was an infestation of fleas. Call Parker Kaufman to come do something they said they would spray inside the house and the sunroom. The pest control guy only sprayed the sunroom. My husband then still got bit in the side the house. At this point we were wondering why we were not moved out of the house, call the overnight number he said he couldn't do anything for us but he did try the pest guy but he did not answer he still did not move us we were leaving the next day. As I dropped off the keys I told them they better do something for the next people that are coming in there so they don't get bit or someone get bit because they do seem to attract to one person, they said the pest control person have been called hopefully so never experienced anything like this but I feel they shouldn't handled it a lot differently you pay a lot of money to stay at these places they just seemed to that to not really care. I have requested to get some of my money back for the inconvenience but I have not received any messages or calls from them my husband and I have used Parker Kaufman for over 30 years this was our last time we would be dealing with them I feel it's a shame that they handle this so poorly. read more

Upon arrival we were "welcomed" by so much sand on the floor that it made castles when swept. Visible dirt smudges on unmopped floor, stains on towels & sheets. Our tub had no drain plug for baths, the tub nozzles had to turn 15 times to get hot water, the sink handle was 30+yo cracked yellowing plastic. The oven was over 30 years old & no working temp control; better off cooking over a lightbulb! Ruined every meal attempted. Kitchen in general was a joke, with 9sqft of counter, cabinet & mini-sink space. We walked the campground with envy for those lodging there! To top it off, the condo maintenance said the unit had no repeater & without it, it was impossible to receive the WiFi from the complex. Therefore Parker-Kaufman's advertised WiFi was not possibly available in our unit. We emailed asking for compensation to go buy & install a repeater to leave in the unit after our stay so this could be corrected for future renters. No reply. Needing to get online for work, we followed up by calling, expecting an apology for the mistake. Instead, we were surprised at the anger & defensive nastiness with which Stacy (Stacey?) spoke to me & my husband, due to an issue for which we provided a solution. Stacy confirmed she had read our emails clarifying the issues, yet instead of doing anything to resolve our issues, she came at us with a raised, angry voice, claiming "In the terms of our contract, we can't guarantee internet service". It was not only ignorant of the facts we verified with condo maintenance, but her angry tone, & yelling were outright abusive, and completely inappropriate for a business transaction. Stacy made clear that Parker-Kaufman did not care about the quality of our stay, nor do they resolve any issue. We tried to reiterate the facts to educate Stacy that without a repeater in our unit, it is impossible for the signal to get into the unit. Having no repeater will prevent WiFi service in the unit. This is not a matter of a signal down, this is a FACT that no signal can physically get into the unit without a repeater device. The unit was stripped of a repeater. Therefore, without a repeater, the condo CANNOT receive any WiFi internet. Stacy refused to listen to these facts, & decided to yell the same inapplicable nonsense about her terms at us over & over. She claimed that Parker-Kaufman is not responsible for the internet provider not working, but it was beside the point. Parker-Kaufman advertises WiFi, but then strips the unit of it's ability to receive any WiFi; as condo maintenance said, every unit there had a repeater in order to receive WiFi, except that one. I told Stacy it seemed like she got on the phone prepared to fight instead of ready to help us. When I asked Stacy to calm down and stop speaking to us so rudely, Stacy got even ruder! I asked why Stacy wasn't listening to our actual facts, & literally talking over me, but Stacy just kept talking over me. When I asked why Stacy was being so nasty & mean, Stacy just kept being nasty & mean. It really made no sense the attitude Stacy gave us, with zero effort at resolving anything. It seemed like this is something Stacy does on a regular basis, perhaps because being a disgusting belligerent bully gets her her way? I'm sorry Stacy is inept at handling customer relations, but these issues helped destroy our stay, & prevented us from doing our jobs. Stacy pointed out that in her opinion we should be off enjoying the beach. It should go without saying that what we do during our rental stay is none of Stacy's business & should never be a part of a professional conversation. Thank you for Stacy's personal opinion, delivered as a rude & judgy lecture, but we booked three weeks, & our jobs do not allow us to be completely disconnected & away from them that long. Period. When we also brought up the cleaning issue we emailed about, again, we got zero apology & zero help from Stacy. Instead, in the most dramatic exasperated loud tone, she said "Oh, now there's another issue!" We have never been spoken to this way by ANY rental company, nor any business we interact with, & in our 4 years (19 prior weeks) renting from Jekyll Realty we have never had anyone raise their voice, let alone speak to us with abusive rudeness. Jay Kaufman replied after we informed them we would need resolution via the Attorney General, & he begrudgingly offered to comp us for installing a repeater. He never made any apology. He ignored everything about the uncleanliness & tried to claim he was not informed despite multiple emails & our phone call with his brute GA bulldog, Stacy. He then held onto our refund for FIVE WEEKS before sending it. What unnecessarily antagonistic & unprofessional behavior. If you want property misrepresentation (at your expense), lies, filthy rentals, rudeness, trashy people you are forced to deal with, and malicious compliance, help yourself to Parker-Kaufman. read more

See all

This company manages a property in Brunswick for me. I am not receiving any rents and they were supposed to increase the rent in April 2024 and it was not done. Do not do any business with this company they are not reliable and they are crooks. read more

I will not use this realty company again!! I reserved a house 8 months ago, for my upcoming vacation. The house I rented was damaged during last years hurricane. Even after the hurricane, I received a confirmation e-mail with no mention of the damage and that there was a possibility that I may need to make a change. Since the email had no mention of damage, I felt assured that my vacation was still going to happen without a hitch. 60 days prior to my arrival date, I received an e-mail that stated that the house was under repairs and that it may or may not be ready for my arrival. "please let me know what you would like to do". No solution offered, no compensation - NOTHING. When I spoke to them, there was no empathy, no sympathy and no concern on their part for ruining a time I had been looking forward to for 8 months. Of course, 60 days out, the selection of homes available are slim and none meet my needs. Thank you Parker-Kaufman for ruining my plans!!! In the past, I used Jekyll Reality and they are the ONLY way to go!! read more

We recently rented a house and the two main reasons were it was advertised there was a pool and the house was "updated". There was a pool but it wasn't heated. Sort of tough to use a pool in the winter with no heating. While it wasn't advertised as heated Parker-Kaufman mislead by not clarifying it WASN'T heated. Second, the house had NEVER been updated & was very unclean. While the bathrooms and floors had been cleaned the house looked like it hadn't had a "Spring cleaning" in a decade+. I'll give Skip credit in that he offered a discount credit but we felt the advertising was misleading. read more

My family and I have rented vacation homes on Jekyll Island from Parker Kaufman for ten years. Until last fall, we were happy with their service; however, our last two experiences with them have been less than satisfactory. Last October, the cleanliness of the home was terrible! When I mentioned this at the realty office, I received blank stares. No apologies, no offers to do anything about it. The gentleman kind of gave me the cold shoulder. Just last week (week of June 22-29), the refrigerator was not working properly. We had to through out about $75 worth of food. Frank (same gentleman) came out to check. He was very condescending, rolling his eyes at me, and basically telling me that I didn't know what I was talking about. Frank really needs to work on his people skills. At this time, we are seriously considering going to Jekyll Realty. We do go to Jekyll at least once a year. read more