have had the best customer service from anywhere I have traveled from Montana, to AZ to Alberta…read more Got me in and taken care of in a emergency. Then took the time to get all my little issues fixed too... service manager walked around the trailer with me and made sure all was taken of. And this wasn't a trailer I bought from them, I will buy my next one there though.

This has to be one of the worst RV dealerships within Central Alberta. After purchasing a higher…read moreend class A motorhome we have had many issues which should have been caught upon them doing PDI but as we've found out it was never done although paid for upon purchasing. The service department while seeming to be friendly enough has been little assistance. After the third time in for what should be warranty work we have had to return because work was never completed as told that it had been. The parts department is lacking in most necessities of a typical RV dealer. The sales team is uneducated on most units they sell. And the service team had produced less than par work. One star is too many, but needed to give a review.

Careful dealing with them. I put a deposit on a new vehicle and then decided to cancel the deal…read moreand keep my Tacoma I was trading in. I am now informed the deposit is non refundable. I won't deal with Red Deer Toyota in the future.

Incredible dealership! they messed up on my car (it happens) and how they fixed it was amazing!…read more I drive all the way from Edmonton to Red Deer because they are so good.

Great group of service technicians and friendly staff all around. The people there make you feel…read moreright at home.

Buyer Beware: Our very stressful Experience with a Previously Scrapped RV purchase…read more Summary: In September 2023, we unknowingly purchased a consigned Fifthwheel from Sylvan Lake RV that had previously been written off as "scrapped for parts" due to rodent infestation. This designation was confirmed by Saskatchewan Government Insurance (SGI) and Alberta Transportation in 2025--rendering the RV uninsurable, unregistrable, and essentially worthless. Purchase & Discovery (Sept 2023) We agreed to purchase a consigned 2014 Alpine 3555RL Luxury Fifthwheel. At final signing, a Carfax report revealed the unit had been labelled "scrapped for parts/rodent infestation" in Saskatchewan (Aug 2020). The salesman assured us it was a clerical error when we questioned it stating they contacted motor vehicles to verify. Then provided a Vehicle History Checklist stating the trailer had never been deemed salvage or scrapped. At the time, it was actively registered in Alberta. We signed in good faith. Repair Issues & Registration Fallout (2024-2025) Throughout 2024, warranty repairs were repeatedly unaddressed. In April 2025, while investigating AC issues, we discovered rodent damage to the AC ducting in the ceiling. We contacted SGI and Alberta Transportation and learned the RV had officially been written off in 2020, and should not have been eligible for registration or insurance. Alberta reversed its registration status to "scrapped." We had paid over $700/month--including insurance--for 18 months on an asset that could not be legally registered, insured, towed, or sold. Dealer Response & Replacement Process (Apr-Aug 2025) On April 2025, we approached Doug Thompson (owner) requesting a replacement of equal or greater value, size, features & quality. He agreed, but over the next three months, only two options were presented--one required additional financing, the other was in poor condition. We had no functioning AC for all of 2024 until Aug 2025, two months without kitchen sinks, and an awning that never worked properly. Ultimately, due to consumer protection deadlines, we requested for trade a 2021 Keystone Cougar 315RLS ( a consigned unit on his lot) to resolve the dispute and avoid legal costs. This unit is smaller (35' vs. 40') and lacks the luxury features of our original Alpine. We chose to take a downgrade in features, size & quality. It was not our preferred outcome, but the only viable path forward outside of a lengthy & costly legal process. We sent the dealer possible options from private sellers as he had stated he didn't want to buy from another dealer. Those options were ignored also. We felt he was waiting for the perfect consignment to come in...We believe to save his losses while we waited for a unicorn which could cause us to miss our consumer protection deadline. The replacement trailer was delivered August 1, 2025--dirty inside and out. Communication from Doug stopped. He didn't even bother to see how the replacement was going. --- Final Recommendation We strongly advise buyers to thoroughly verify title history and registration status--including out-of-province records from SGI or any other jurisdiction before purchasing any consignment unit from this dealership. Our experience shows that a unit previously written off as scrap can slip through the cracks and leave buyers with serious financial and legal consequences.

I wish I knew anything about cars. Anything at all. Most of us don't, but we do know that we have…read moreor will be screwed out of money by a mechanic at some point in our lives. Buying a car from a friend, I was lucky enough to be allowed to drive it to Red Deer to get it inspected from an honest and trustworthy shop I knew about via word of mouth from other friends and from family. Living in Calgary you can be sure to get an inspection that's sure to run you $170 or more and then I bet I could also guarantee that they will find something wrong with it in hopes that you'll bring it back and have them fix it. Making even more money off of you. At Parrs, I was in and out with an inspection that ran me $70 not $170. Granted you're paying for gas, but are you also paying for peace of mind? At Parrs Ltd. I feel like I am so it's worth the drive for me.

Thank you to Mel and the team for helping my wife and I make it back to Vancouver and just in time…read morefor my father in laws birthday party.. had transmission issues on my chrysler aspen and this is the only shop in Red Deer willing to give us a helping hand.. i will definitely refers this shop to all my friends and family in Alberta

Had a clutch resurfaced today. Drove up to Red Deer from Calgary it was done within an hour. Great…read moreservice and reasonably priced. would highly recommend this business! Thanks guys.

The dealership in general was fantastic butGord Robertson and Chad in finance were excellent. Would…read moredefinitely recommend them if you are looking for a good used vehicle. They do a thorough inspection and necessary repairs.

Faster and better than visiting the Edmonton west end store, I realised how amazing this location…read moreis! More organised and not near as Wild West as west end Edmonton. But all locations need readable disabled parking spot made possible to read during our yearly season called winter where tons of snow falls and the designation painted on the pavement? Might be there but I and no one else knew it. Fix this eh? Even the disabled need to shop too ya know!

Good visit, the right sales, had to add some sunflower seeds to get my order over 500.00…read more Generally I like Princess auto but this visit was memorable as all staff were working together and had the right answers so my cart got filled and I went away a happy customer. Good for the balance sheet too, eh? They have this wool wax oil (Gummont?), in a spray can that works wonders on bare steel. It really stops rust and keeps the metal clean and free of ice and water. Spray undercarriage and springs underside of fenders and running boards. Save fuel by not carrying around 1000 lbs of ice.