They do fine, until they don't. They lost an expensive trench coat of mine and didn't return it…read moreuntil I sent them a legal demand letter.

My shirt is ruined. I really wanted to support a local small business but this one is not it. I…read morejust bought a $50 suede button up and took it here to be cleaned as per the tag. The guy said okay we can do it. I go pick it up today and it's completely ruined. The color is gone. It has a big hole it the arm that they adamantly blamed me for. They were radiating their voices and kept blaming me for it getting ruined and saying I should have known. Horrible experience.

Do not take your clothes here if you want them and you treated with respect…read more Have been taking my clothes to them for sometime for dry cleaning, where they have done an adequate but not exceptional job , but the last time a coat they cleaned came back with a rip in it that looks very much like a blade slash. This is an impeccable vintage piece that has sentimental meaning, and when I took the coat back into show them the rip and ask them to compensate me for it or have it repaired, I was told by the owner that she was sure they didn't do it, and she dismissed me immediately out of hand. Not a, "we will look into it", just an immediate dismissal, and the employee at the cash register was left to tell me that they would probably get back to me " within the week." Absolutely, terrible experience, terrible customer service, and clearly questionable ethics on the part of the owners. Not looking forward to taking them to Small Claims Court, but that's probably what is going to need to be done.

The quality of work, value, and attention to details have been consistent on my many visits…read more Last trip I brought a bag that needed special cleaning. not sure how they did it, but better than new appearance!! Thank you for top service every time I come in.

The cleaning and tailoring is always excellent, quick, and reasonably priced. The owner and tailor…read moreis incredibly kind and cares about the work. I'm glad to have a local place like this in our St. Johns community and to support a small business--highly recommend!

The workers are so helpful and friendly! My first time going, I used the mobile pay app and it…read morecrashed. The owner helped me by providing coins so I could finish drying my clothes!

I just went here for the first time and I'm really happy with how they did. I came in with a few…read morejackets, dresses and sweaters. All were perfectly cleaned, pressed and folded. Everything was hung and bagged a bit nicer than other cleaners I've been. The owners were very nice to talk with and I got the feeling that they take pride in what they do. The most pleasant surprise was my headphones. I had checked the pockets on my wife's coats before bringing them in but had left a pair of headphones in the pocket of my jacket. Had they been ruined in the cleaning process it would have been completely my fault, but when I picked everything up, they were coiled and put clipped to the hanger with my coat. Little things like this, the good attitude of the owners and the attention to detail definitely make this a place I'll be using again and again.

I dropped 3 pair sweatpants off and asked them to remove the extra fabric below the elastic…read morewaistband. The woman who helped me told me that she could not tell me exactly how much it would cost me. They are sweatpants so I assumed it wouldn't be terrible. However, whoever tried to fix them, cut into the pockets and resewed the waistband into the pockets. Not a good look. They charged me $25 per pair of sweatpants "to fix" equaling $75 to sew the waistband into the pocket. My $20 sweatpants turned into $45 sweatpants that I cannot wear X 3. Terrible

Great service and friendly staff. I will definitely return for dry cleaning services in the future…read moreand recommend their service to others.

Cleaning quality is amazing my worn wedding dress came out so clean I can say better than before…read morethe wedding because the first place that I got it dry cleaned at didn't get the spots out. I was soo happy to preserve my wedding dress with them too. it looks so clean!! I also take my husband's pants and they come out looking spectacular. I recommend this place to my family and friends.

Excellent service, great price. Been using their services for well over 7 years. Our go to for dry…read morecleaning in Camas!

I got three dress pants hemmed here and have had no issues with them. The hem looks good and is…read moreholding up. What was great for me was the turnaround time. I just bought some new pants and was going out of town on a business trip. Imperial Dry Cleaners was able to get it finished in 2 days when other tailors seemed to take about a week. $15 a hem is about what I would expect to pay as well. Overall very satisfied so far and will come back when I need more work done.

A true gem! A family-owned, eco-friendly dry cleaner where they genuinely care about their…read morecustomers. Service is top-notch, the quality of work is excellent--from dresses and coats to comforters and leather. The 100% satisfaction guarantee provides peace of mind. Clean, professional, and very pleasant service. Highly recommend!

Cleaning is top rate. Pesonnel are professional and personable. Service is as promised.read more

I have been coming here for years and I have been pleased every time, they take great concern in…read morethe fabrics of your clothing and are extremely thoughtful and careful and efficient. Always consistent. Thank you!!!! Worth every cent

They ruined 1 of 2 suits I took the last week (torn seams) and 2 of 3 shirts. Everything has pen…read moremarks all over. They look as if they were thrown through a washing machine with a ballpoint pen. In addition, they look as if they were never cleaned at all. Marks around the cuffs and collar, sweat marks that are worse than when I'd dropped them off. And did I mention before that everything is still wrinkly? Absolutely horrendous. I have to replace most of the things I took here. I'm so angry at them!