We searched and visited several assisted living communities for Mom. Sonata is the smallest and…read moremost intimate. The staff and management are so kind and engaging with the residents! The facility is super clean and cheerful. It's a great place for our Mom, she is flourishing here!

I cannot say enough wonderful things about this assisted living memory unit. The staff here go…read moreabove and beyond--they treat my mother like a queen, with kindness and compassion that truly warms my heart. The facility is always spotless, providing a clean and welcoming environment for residents. My mother absolutely loves the meals prepared here, which is such a relief to see her happy and well-cared for. It's comforting to know she's in a place where she is respected and loved. I highly recommend this community to anyone searching for exceptional care for their loved ones. Howard A Rosenheck

Recently did a tour of this facility and had a great experience. Highly recommend to anyone looking…read morefor Senior Living that this is the place to come. The scenery, landscaping, layout and friendliness just makes you feel this is the place to call home. Numerous activities and functions means no one is lonely and there seems to plenty of social gatherings with live entertainment. Highly impressed. Take a look for yourself.

We came here to look at independent living for my mom. The grounds are beautiful, acres of trees…read moreand shaded areas. They have a state-of-the-art clubhouse that has ping pong tables , a theater and a gym The apartments themselves are very large 900 square feet and all of them have a balcony. The balconies look out on the trees including the pool for some and the lake for others. The only negative in the two units we saw were the kitchens, which are outdated. Two meals a day are provided so I was not as concerned about the kitchen. Mom and I had dinner in their dining room and I have to say the food was very good. They have a regular menu and then an alternate menu that you can choose from daily. There are four course dinners available if you want to eat a lot. My mom will be moving in next week. Will update the review afterwards.

My Dad has been there for a couple of years now and I am very happy with the care of the staff,…read moreadministrators and medical care. The place is totally clean and it smells clean. He is under mental care for dementia patients. I am greatful for all the staff and caring administrators. Gloria Romero

I will never forget!!!!! My mom died because of their neglect!!!!!! Ignore the positive reviews!!!…read moreEveryone was asked to go online and give the facility a good review. Including my mom and sister, which killed me when I read it!!! My mom died of Covid from the negligent staff in this facility. From the very beginning of the pandemic, my mother never left this facility. A healthcare worker from outside of the facility contacted me and stated my mom had not been feeling well for days and was concerned. It was not the nursing staff that contacted me!! We called and had my mom sent to the hospital where she was diagnosed with Covid from her chest xray before her Covid test even resulted. She suffered for 11 days before she passed!!!!!! I later found out they took other residents out to vote 9 days before my mom went into the hospital. Who takes the most vulnerable population out to vote during a pandemic!!!!!!! I found this out by pictures and videos they posted on Facebook!! Some of the photos were removed after my mom's death but I took screen shots of everyone!!! I saw Employees and Residents in their facility van with no mask on! Pictures of workers with no mask on!! They also had group gatherings with pizza and games inside the facility. Staff painting residents nails with no masks on (staff and residents)!!!!!! In August 2020, I went to the facility and saw the workers inside the facility walking around with no masks and I questioned one of the nurses and she informed me "the masks make my lips hurt" !!!! Really!!!! I immediately informed the owner. Clearly, PPE guidelines were not followed or enforced. My mom past away November 21st, 2020. My aunt was a roommate with my mom at this facility. I moved my aunt out in December 2020. After my mom passed, I saw the staff in full PPE!! Why did it take my mom's death for them to start following the guidelines!!!! My aunt became Septic several times at the facility due to neglect of letting her urinary catheter back up. I wonder now if she should of even been in this facility with a urinary catheter???? In December, after my mother's death, my aunt became Septic and had to be admitted. I refused to have her transferred back to this facility!! She had lost 20lbs and had become so weak. The staff never informed me she wasn't eating. Someone other than the staff informed me. It sickens me how both of my family members suffered due to neglect in this facility. I am heartbroken and now live with guilt for not being able to keep my mom safe

I truly love Covenant Living! This community is beautiful, and they are constantly investing in…read moreimprovements and updates. My grandparents have lived here for over 15 years on the independent living side, and their building was just renovated again less than two weeks ago , they really stay on top of keeping everything fresh and well maintained. Everything is within walking distance, and the wide doors and hallways are thoughtfully designed to accommodate walkers and wheelchairs with ease. The staff are consistently friendly, the public areas are spotless, and security is always kind and welcoming when you come to visit. Parking is plentiful, with both paved spots and shaded parking available in front of buildings under the trees. The food is delicious, and the dining plan makes daily life easy and enjoyable. You can grab a quick order at the bistro or sit down for a more traditional restaurant-style meal. There are daily activities -- with even more during the holidays and different seasons -- and they decorate beautifully for every occasion. The rooms are lovely, bright, and comfortable. Light housekeeping is included, along with many other customizable service options to meet individual needs. It's a thoughtfully run community that truly feels like home.

Response times when patients need to use the bathroom. 45…read moreminute wait is the norm. Push the assist button and then just wait!!

What an unexpected surprise to find an assisted-living that has exceptional care, value, and such a…read morehomelike feeling! I was totally taken back when I visited Lenox on the Lake. The feeling when you walk in the building, everyone is so nice. The staff is warm and welcoming, residents appear to be very happy and when I took a tour with Michael, the value for assisted living that is all inclusive (which I've never heard before) completely, took me by surprise. Virtually thousands less than other communities that I toured in the area. Wow!

5 star service & accommodations ! I am going there for assisted living !Riled out the other…read moreassisted living places & visited Lenox on the Lake a few times & made our decision which was Lenox on the Lake !

They don't take pride in their residents. Lots of complaints from residents and their families and…read morethey just don't care. For the price they charge they should be feeding them 5 star dining .. I had to go out and get dinner with my own money for my parents to eat. I took one look at that food and said you are not eating that. They Should feed there own family members first

My dad has been very well taken care of at Harbor Chase!!!!!! Great staff and very easy to work…read morewith.

I'm fairly disappointed my mom is there. She has Alzheimer's. They have assisted living and…read morelong-term care, but no memory care there i feel like they were misled saying that they did have it there. My mom physically is fine.She doesn't belong in long term care

As I'm getting older and have suffered a stroke, I'm thinking I best find a home for my final…read moreyears. So, I contacted Susan Lawrence, John Knox Village's Life Plan Consultant, and I just can't give her enough praise. She was totally professional, polite and gave me really good information, which based upon her near 20 years of experience at John Knox Village, she was more than able to do. John Knox Village is huge in size, covering some 70 acres but it's not just some other big complex. Not at all. With its beautiful and lush setting along with a near endless list of amenities, it's actually a piece of tropical paradise. I couldn't have been more impressed with good health care offerings, with everything from independent living to assisted to full care all covered under a life contract. Also. their housing with their Garden Villas, Heritage, Village and Cassels towers with two or single bedroom (maybe more) designs. In all you really have to actually see it to know it. But without any equivocation I can say for what it is, it's the best around that I know about.

The most important thing in Senior Living is kindness. Above and beyond the nice amenities and…read moreservices, you want your loved ones to be surrounded by people who care and make them feel special. You want them to be in good hands among people you trust. You want them to be clean and safe. The members of the staff at the Wickshire are everything one could hope for. Kind, attentive, professional and patient. The place is like a cruise ship: always offering activities and entertainment. Food delivery to the apartments upon request, healthy menu and a great dining room. Thank you to all the hard working personnel at the Wickshire, you have created more than assisted living, you have created a family.

My 93-year-old mother has been at Wikshire for over a year now. Things started off with some…read morehiccups, but new management has come in and improved things ! Accommodations are clean and efficient. The staff from the kitchen, maintenance ,administration, medical and entertainment are excellent!! The food is good. There are plenty of activities for the seniors. We are extremely pleased with the facility and would highly recommended to anybody.