Got me in very quickly, excellence caring staff, made sure all my concerns were taken care of…read more thank all of you.

Took my husband in to get relief asking specifically for an enema. They said yes.. he was stage 4…read morecancer and they knew the details. Four hours later and $920 .. they gave him a prescription for fleet which is an over the counter which did not work in the first place. Scam Ally!

Negative star rating not available so disregard that I had to put 1 star! As my throat was having…read morespasms amd swelling from excessive coughing attacks and vomiting last Thursday morning around 3:30-4am I drove myself 4 mins down the road in fear that I wasn't going to be able to wait till my PCP opened at 8:30 am because I couldn't get air through my windpipe when the spasms occurred. Mind you my illness began on Wednesday around noon and since I progressively got to this point I was exhausted, my throat hurt so bad as well it was difficult to talk not only to hear me but the trigger of when these spasms occurred wasn't just the excessive coughing but try talking on a raspy voice that literally hurts and I was very scared I couldn't breathe, definitely not in the normal healthy state people are typically in but you'd think an emergency care nurse is used to that as well as thoroughly trained to listened, observe and react or respond accordingly so, well not this one! The front desk guy was amazing I showed him a text I wrote to my self about the allergies and asthma and all the above and he says it's okay here a pen and paper to write down your name, very sweet. I sat in wait room for like maybe 5 mins and honestly I barely remember the nurse intro and not sure how much effort she was putting in as she and this other lady were chatting it up as they walked ahead of me to a room behind a current near the front desk to I guess take my vitals. She told me to get on the scale and once I did nurse asked me to read aloud my weight! Like really? Did the front desk not fill her in about my voice? Also when is it the patients job to tell the nurse how or what to read on your own vitals that they are measuring? I did attempt to read it, got the numbers a bit wrong (again extremely exhausted, couldn't talk and rubbed wrong at this point so I tried to say I can't talk clearing my voice trying to speak up but her mannerisms were rude like I was taking too long to answer and not answering my weight correctly, so when she behaved so impatiently with an unempathetic concern, rushing words like "hello" and rude face gestures I showed her my text the same one I had shown the front desk guy and she wouldn't even read it, she was like what is this? Umm really, again didn't I just give off a ton of cues that I couldn't talk or was struggling to do so?? So I told her she was being extremely rude and I was leaving and I guess I said I will just go somewhere else, and walked to the front desk to try to give back the arm band and the front desk guy was again super sweet and picked up on my frustration and said just one minute let me find the scissors it will be okay. And I left. Neither of the nurses in that room tried to get me to stay the one she chatted it up with never even spoke to me not even sure why she was in there. Honestly don't even know there names, the woman who didn't speak to me was a darker skin woman and the rude one was white and I'm only saying this because I don't know which one wrote on the portal as she is describing the RN in third person and not saying "PT shoved her phone in my face" yet speaking as if summarizing her feelings about the visit she either observed or could have been the one I was that I'm complaining about. Below is the comment the nurse put on my online portal Nurse Sarah R at 8/21/2025 3:49 AM Pt brought back for triage in room one, pt asked to step on scale and for height, pt hesitant to answer, gave finger motion to "hold on" Pt then asked to sit in triage chair and asked what brought her to the emergency room, pt aggressively shoved cell phone in RN's face, causing RN to be taken aback. Asked patient "what is this?" Pt states "you are kinda rude, I can't talk" Pt then gathered her things "I'm going to another ER" Pt encouraged to stay, she chose to leave. I went home and thankfully didn't die before my husband got me to our PCP where I was injected with antibiotics and steroids as well as prescribed several prescriptions of 2 antibiotics and steroids for a couple of weeks along with continuing the use of asthma inhalers and follow up with an ENT next month. I will never ever go back there and just so you know I do have a history of easily getting sinus infections and bronchitis/ pneumonia but this was the first time in my 45 years of life to have ever had my throat close up like that so again it wasn't just another case of what I've gotten over my lifetime even during extensive allergy injections and prevention treatments!

Got recommended to go here by my little sister's pediatrician last Monday after she was concerned…read morethat my little sister might have an abscess on her throat. Mind you my sister could barely open her mouth or even speak, if her throat kept swelling it could've eventually affect her breathing. Once we arrived, the front desk lady came into the room and asked for her insurance. I explained to her that it had just expired, but her pediatrician had said they had people at the ER that could help me renew it again since I had no idea on how to do it. She sarcastically said, "We don't do that here if you need help call 211" and left the room. Right after the nurse came in and she was actually nice, she took some tests to make sure it wasn't strep throat or covid and said it would take a couple minutes. The doctor finally came in and asked us what was going on. I explained to her what the pediatrician had said about my sister having an abscess. She then asks me who her doctor was so I told her, she laughs and says "Of course she would send you here". She looks inside my sister's mouth for like 3 seconds and says she doesn't have an abscess and they would give her a steroid shot and antibiotics and send us on our way. The shot seemed to help for the rest of the night, but the next day she was back in excruciating pain, so my mom took her back to her pediatrician and explained everything that happened at the ER. Her doctor was shocked since she could clearly see the abscess and then sent my mom to Texas Children's Hospital. There my sister was hospitalized immediately and it turned out she in fact did have the abscess that was severely infected and was going to need surgery. Thankfully, they were able to treat the infection without going in surgically, and my sister was released Friday afternoon. But to think if the ER doctor would've taken us seriously in the first place, my sister could've been treated that same day instead of getting sent home.

Negative zero rating isn't an option so disregard the 1 star! As my throat was having spasms and…read moreswelling from excessive coughing attacks and vomiting last Thursday morning around 3:30-4am I drove myself 4 mins down the road in fear that I wasn't going to be able to wait till my PCP opened at 8:30 am because I couldn't get air through my windpipe when the spasms occurred. Mind you my illness began on Wednesday around noon and since I progressively got to this point I was exhausted, my throat hurt so bad as well it was difficult to talk not only to hear me but the trigger of when these spasms occurred wasn't just the excessive coughing but try talking on a raspy voice that literally hurts and I was very scared I couldn't breathe, definitely not in the normal healthy state people are typically in but you'd think an emergency care nurse is used to that as well as thoroughly trained to listened, observe and react or respond accordingly so, well not this one! The front desk guy was amazing I showed him a text I wrote to my self about the allergies and asthma and all the above and he says it's okay here a pen and paper to write down your name, very sweet. I sat in wait room for like maybe 5 mins and honestly I barely remember the nurse intro and not sure how much effort she was putting in as she and this other lady were chatting it up as they walked ahead of me to a room behind a current near the front desk to I guess take my vitals. She told me to get on the scale and once I did nurse asked me to read aloud my weight! Like really? Did the front desk not fill her in about my voice? Also when is it the patients job to tell the nurse how or what to read on your own vitals that they are measuring? I did attempt to read it, got the numbers a bit wrong (again extremely exhausted, couldn't talk and rubbed wrong at this point so I tried to say I can't talk clearing my voice trying to speak up but her mannerisms were rude like I was taking too long to answer and not answering my weight correctly, so when she behaved so impatiently with an unempathetic concern, rushing words like "hello" and rude face gestures I showed her my text the same one I had shown the front desk guy and she wouldn't even read it, she was like what is this? Umm really, again didn't I just give off a ton of cues that I couldn't talk or was struggling to do so?? So I told her she was being extremely rude and I was leaving and I guess I said I will just go somewhere else, and walked to the front desk to try to give back the arm band and the front desk guy was again super sweet and picked up on my frustration and said just one minute let me find the scissors it will be okay. And I left. Neither of the nurses in that room tried to get me to stay the one she chatted it up with never even spoke to me not even sure why she was in there. Honestly don't even know there names, the woman who didn't speak to me was a darker skin woman and the rude one was white and I'm only saying this because I don't know which one wrote on the portal as she is describing the RN in third person and not saying "PT shoved her phone in my face" yet speaking as if summarizing her feelings about the visit she either observed or could have been the one I was that I'm complaining about. Below is the comment the nurse put on my online portal Nurse Sarah R at 8/21/2025 3:49 AM Pt brought back for triage in room one, pt asked to step on scale and for height, pt hesitant to answer, gave finger motion to "hold on" Pt then asked to sit in triage chair and asked what brought her to the emergency room, pt aggressively shoved cell phone in RN's face, causing RN to be taken aback. Asked patient "what is this?" Pt states "you are kinda rude, I can't talk" Pt then gathered her things "I'm going to another ER" Pt encouraged to stay, she chose to leave. I went home and thankfully didn't die before my husband got me to our PCP where I was injected with antibiotics and steroids as well as prescribed several prescriptions of 2 antibiotics and steroids for a couple of weeks along with continuing the use of asthma inhalers and follow up with an ENT next month. I will never ever go back there and just so you know I do have a history of easily getting sinus infections and bronchitis/ pneumonia but this was the first time in my 45 years of life to have ever had my throat close up like that so again it wasn't just another case of what I've gotten over my lifetime even during extensive allergy injections and prevention treatments!

If i could i would give this place a 0/5 i would. í went there for a nosebleed that lasted over 1…read morehour and my head was beginning to hurt. I went with my parents due to the fact i am a minor and the front desk believed i was a adult or something since they were asking for id or whatever.(i don't look any older than 17). Afterwards i was told to sit down and wait which i guess is normal but id expect some urgency? I was the only person there and even omce i got called they made me weigh myself and asked for my height while i was struggling to not let the blood drip everywhere. After i got into a room and layed down all they did for the next hour id say was just making me hold my nose then eventually giving me something to pinch my noise. Even when tried too check my nose the worker couldn't figure out how to turn on the over head light and had to call someone to help which the the helper says on quote "ive been working here for around 2-3 years and i just figured out how to turn it on aswell" how do you just figured that out? Anyways but the whole time it was basically me laying down with a nose pincher and waiting for them to check every now and then. The walls are thin and they would just talk about there personal life and nothing about taking care of patients. I ended up asking them to let me go and i went home and stopped the bleeding myself. I would recommend the one by the target since they have a 4.5 rating.

I never look forward to ending up at one of these places (it's usually not a good situation)…read more... But, the staff here was absolutely wonderful, and we received excellent care. From the sweet lady at the front desk (Kristina) who made registration quick & easy, to thoughtful Nurse Rommel, who gifted us with a small teddy bear as a brave patient prize, to kind & gentle Dr. Bechtel, we were seen by quality practitioners who gave prompt attention, treating our situation with professionalism & empathy. Being an over-protective parent, we felt it better to be safe than sorry and came here after our toddler got too curious for her own good. The clinic is open 24/7, so we were thankful to arrive after 10pm with little wait. Dr. Bechtel was not dismissive about the situation but offered light humor, comfort, and reassurance. They kept our kiddo in observation with us just long enough to make sure she was okay and marked our visit as "urgent care" (versus an "emergency") to ease the financial burden. Don't want to repeat the situation any time soon, but this will be our absolute go-to if a medical emergency arises again. Highly recommend this place and appreciate the staff who took care of us that night.

What a great find! I went to the Magnolia location on 2978 and the moment I walked in the door,…read more the staff were professional and pleasant. I checked in and was seen immediately. I felt comfortable and at ease right away due to the amazing bedside manners. I want to thank Dr. Lorentz, JJ my RN, and paramedic Will for wonderful care. Dr. Lorentz was very thorough, caring and informative and JJ was made sure I was comfortable at all times. The facility is clean, bright, in a convenient location, and they take Medicare. Elyse and Lindsay who worked the front desk were polite and courteous. Although I can't say it was an enjoyable experience as I felt pretty crappy I will say the staff at American ER made it as pleasant as possible. Highly recommended. Theresa L. March 8, 2026

Down visiting for the Holidays and I had an episode after my regular dialysis treatment. Stopped…read moreint to several other "pop up" ER's I saw and one didn't do what I needed and they the other didn't take my insurance. BOTH had 2+ hour waits as well for customers who weren't even there but had checked in online. Literally NO ONE was in there waiting room. And someone presented with an emergency and they wouldn't take me in ... I had to WAIT. That's CRAP.... so I was headed to a regular Hospital 20 miles away and my brother called and suggested this one... I happened to literally be parked at a light next to it! I had no hopes after the first two places on this same road, coming out of Magnolia headed towards Conroe. But I went in because I was desperate. Tasha greeted me and was actually helping another couple. But saw I was in some distress and called me over, and asked them to sit as the gentleman was just there for a regular appt, no emergency. She got me set up,'signed in and registered, AND it's all online here,'they send all the forms to your phone and you fill them out. It's all PAPERLESS. I sat only about 5 minutes and sat taken back by Summer. She took my BP and temp checked my immediate vitals and had me explain what was going on. I was already in a room! Still doing my forms online. She left and said she'd be back. Upon her return about 20 mins later she tried to get blood which is what I needed to check for an electrolytes imbalance or low blood sugar, etc... and a urinalysis. That also ran a full Pneumonia, Influenza, RSV, and Covid panel as well with nasal swab. She had some issues with my blood. Draw so another nurse named Angela came in and boy do they two of them look similar to me! Anyway she got it and she told me 30-45 minutes for the results. So I played back on the bed and waited. In about 30 minutes I got text saying my discharge paperwork was being prepared. About 3 minutes later Dr Kasper came in. Very nice gentleman. Gave me a full. Physical exam, of heart and lungs etc. he said all my labs were good and my urine as well for a dialysis patient. Thinks maybe I did have a slight electrolyte or low potassium episode but as soon as it happened I did stop and grab a bottle of OJ and start drinking it. Or it may have been low blood sugar. But then the OJ would have helped with that as well and I'm finally seeing him almost 5 hours after it happened, so I'm still a little jittery and feeling anxious inside I tell him and he says he thinks I also had an Adrenaline Rush or DUMP. Because when I happened jumped into action to hurry and. Correct it and he said I do probably still have some of that but I will probably be feeling super tired soon. So they let me out feeling better that nothing was wrong inside. And I did make it home finally, ate for the first time all day and promptly went to sleep for about 3+ hours. Wakes feeling a lot better and HUNGRY. The whole team at the Clinic could not have been more friendly, quick, efficient or helpful. It was raining cats and dogs this day, it was very stressful and unnerving for me, and their professionalism and attention to details and quick care was much appreciated. Especially To Tasha up front who basically helped and so that whole online consent showing me how it worked where to click where to sign etc... because it was all Greek to me!!! Thank you so much for your extra time and care, Tasha... and your smile, . As someone coming in the door already upset, a little scared and in a town they don't live in, she made me so comfortable fright from the start. I even tried to walk out once or twice cuz I wasn't sure they could do what I needed and she was like "no, no, we do it all, you don't have to go. Just let me get you signed in..." if I am ever back here again an need emergency care while visiting Magnolia, this is where I will come.

Took my pregnant wife she was not feeling good. She's coughing hard at the front. Everything was…read morebeautiful. The service was awesome. The nurse who took her blood pressure temperature everything was beautiful until the doctor showed up. He walked in the room with attitude for saying he asked if my wife took the COVID-19 vaccine we said no, and it got worse as attitude getting worse and worse. He only checked her lungs. He didn't ask her for any other symptom, he won't even give her a chance to talk to him and he's giving us attitude and he walked out here before he left his life. I'm gonna give you antibiotic and he left couldn't give us. Give us a chance to discuss with him any other symptom, which is my wife is having his name is Jorge. Last name is starts with Z terrible service from the doctor. Only everybody else was awesome. This person should not have a license to deal with a human being. When I gave him one star because I cannot give him zero.

Dr Patrick woods - Jerry M - Nicole were all amazing. Brought my son here for a laceration on the…read moretop of his foot that needed nine stitches. We were in and out in less than an hour on Christmas Day.

Don't let this hospital fool you. This is not an urgent care. It's a full ER with ridiculous high…read moreprices, terrible service, and long long waiting even with an empty parking lot. I spent hours here for literally no apparent reason. The care was more like no one gave a crap we were here. This is a hospital intentionally here to trick all of us into thinking it's an urgent care. My advice is go somewhere else or at least go the real ER since it's the same experience with a hospital full of available doctors.

Fantastic care here! Brought my son in for a bad cut on his finger that needed stitches - first…read moretime for stitches at that. The Doctor and the nurse were so patient, caring and kind with my son. Thorough, excellent care. Thank you!

Please keep in mind that they are out of network with most insurances. they billed my insurance…read more3,750, plus $15,900 for 2 hour visit. This came in for high blood pressure, checked my vitals, took Xray and gave me blood pressure medicine. Note before being seen you will be required to fill out pages of paperwork. SCAM and subpar care.

It was amazing. The whole staff was very good with me and I'm a BABY. Ms.V was hands down best…read moreurgent care doctor I've ever had. Thank you guys! Will return!

We scheduled an appointment online for my toddler who just couldn't seem to get over a cold. We…read morenormally see his pediatrician, but it's a bit of a drive for us now, so we decided to come here. The service was exceptional, so quick and easy! They called us back to a room right away, and we hardly had to wait for anyone to come in. The doctor and assistant were both so kind to my toddler, who's super inquisitive and hyper! The girl at the front desk was also incredibly nice, and every employee we interacted with was so sweet. 10/10 recommend! This will definitely be our go to urgent care from now on when we need it.

I have been to this facility 2 times in the past 2 months. I can honestly say I had the best…read moreexperience both times. Every single person smiled and or said good morning. The staff were very friendly and attentive. The lovely lady working the front desk that checked me in is wonderful. I can tell she enjoys where she works. The technician that performed my ultrasound was so gentle and has great bedside manner. I hope I don't have to go back but I wouldn't mind if I did. I know I'll be taken care of.

Such a disparity of ratings here. Seems the divide falls between Er devices and pre ordered…read moremedical testing with a glowing review for the latter. I can only address ordered services, I had an mri ordered and the experience was wonderful. I was greeted immediate upon walking in. Ashlee was my super MRI tech. She did much to rein in my claustrophobic issues, giving me strategies and letting me know the minutes remaining.

Three of ny extended family, each over 75, have received effective treatment by Dr. Mehta. One had…read moredeveloped hammer toes . A computerized gait analysis helped diagnose the underlying cause, and Dr Mehta has treated the feet through targeted massage and exercises and taught the patient how to self treat between appointments. Another had plantar fasciitis and sciatic pains causing considerable discomfort. He is better now but continues treatment. He has learned self care practices to supplement the massage work and exercises during sessions. He appreciates Dr. Mehta's analytical approach and willingness to adjust his diagnosis as he further explores treatment. The third person has been treated initially for pain in the upper back which was found to be linked to a bone on bone condition in the shoulder. Each session Dr. Mehta has adjusted her exercises, and she now has greater mobility and less pain. Dr. Mehta's deep massage techniques have enabled her to sleep on her back without discomfort for the first time in more than fifty years. Additionally Dr. Mehta's massage of scar tissue generated in the leg during a heart bypass some fifteen years ago, plus the use of certain desensitization techniques, has provided relief from long term neuropathy. All three appreciate Dr Mehta's emotional intelligence and compassionate care.

From the owner: At Preserve Physical Therapy, We provide 1 on 1 individualized and creative treatment sessions. Our…read moretreatment sessions include pain modalities, manual therapy, movement re-education, and strength training using computerized biofeedback technology to provide motivational therapy. We integrate clinical expertise, the best available research, patient values, and circumstances to achieve high quality care.