This place is a true hidden treasure! So much to see,…read moreperuse and shop for. With a mixture of new and old, there is something for everyone. Friendly and knowledgeable staff make you feel so welcome and zero pressure, makes this a pleasant shopping experience. I purchased a new tshirt, and a new key chain and a beautiful Mikasa bowl! Loved all of my purchases. I will be back!

Great shop with great stuff and nice, friendly, helpful people. Really well curated. Gives you…read moreideas of how you can use items to decorate in your own home. A mix of vintage, antique, handmade and eclectic decor, housewares, accessories, soaps and more. A nice range of prices. New items often.

I would give zero if I could. Joe is condescending, egocentric, rude, and unprofessional. Hopefully…read moremy review can save someone else a lot time and headache. After an accident where I crushed my hand, my engagement and wedding rings were damaged and needed to be cut off, I turned to Urbanowicz Jewelers for help in restoring them. Please don't make the same mistake I did! My wedding band had very little damage other than the shank being split where it was cut off of my finger, so no surprise when it was done first. I had to sign some papers and pay my deductible for them to proceed with my engagement ring, and while I was there, they returned my band. In the mix of signing things I didn't pay much attention to my band. When I got home I could barely get it off of my finger. Upon further inspection it was no where near round, and lying flat on the table it wasn't straight. I brought it back to the store and was given several excuses why it was returned in the condition it was, first they said that to straighten it they would run the risk of the diamonds coming loose, then they said to properly repair it they'd need to replace the shank. . these were both explained as possibilities when they did the intake and I said that was fine, just do what it takes (I was paying cash for the band repair and using my insurance for the engagement ring). We then realized that somehow "joining the shank back together" took the ring from a 6.5 to not even a 6.... I was incredibly uneasy at this point and was questioning if I wanted them to continue work on my engagement ring that had a good deal more damage to it than the band. After some coaxing from John and Vanessa (who were both very kind through the entire ordeal), I left the band there for them to take another crack at. I put a call in to my insurance adjuster, only to find out the paper Urbanowicz Jewelers had me sign before work started was for them to be paid. So there wasn't much I could do at this point other than let them complete what they started. My adjuster said that she authorized them to do a full remake but they felt confident that they really only needed to replace a few stones, replace the head, solder the VERY thin shank and reapply the milgrain. Urbanowicz Jewelers called me about a week later to let me know my ring was ready. I went in and gave them a once over and apologized for being emotional over the band and thanked Vanessa for being so kind. As soon as I got in the car I wanted to snap a picture in the natural light to send my hubby, but in the photo the ring looked super wonky. I was thinking maybe my band wasn't lying flush anymore because the new stone faces up a tiny bit larger. When I got home I put them on a flat surface and realize that the head holding the center diamond is cockeyed, the prongs look terrible and are not evenly holding the stone, and the band is totally crooked and twisted on both sides of the center diamond. I sent my adjuster photos asking if this was the best I could hope for and she and her manager were SHOCKED at the poor quality of the work. Their entire team all agreed, without question, that it was no longer the same quality as before the incident. They did not fix the milgrain anywhere on the ring and where they reset the smaller princess cut diamonds what milgrain was there, they crushed when they sloppily folded the channel setting over the stones. My insurance company asked me to go in and ask them to give it another look. Which I did, this is when Joe stepped in and said it looked great, he then commented on my wedding band all but accusing me of lying about the size it was and suggesting that when it was cut off perhaps some of the gold "fell off".... I suggested once more that perhaps they could take a closer look at my engagement ring because my insurance company agreed with me that the quality was not what was expected given the fact that they had authorized a full remake. I was then going to go on to say "I'm not a jeweler, but I respect my insurance companies opinion" however he cut me off at "I'm not a jeweler" to say "no? apparently you're an expert". At this point I happily left the store knowing that his disgusting attitude and ego would mean my insurance company would allow me to take my rings somewhere with a competent goldsmith.

I took my CITIZEN'S Eco-Drive Satellite Wave watch my passed wife bought me years ago there to have…read moreit fixed. A number of other shops couldn't and wouldn't touch it because of the technology involved. My watch was fixed in about a week and looked terrific too. The folks at the Caste Village store are very knowledgeable and very kind souls that give you the type of service that make you want to come back and I would just like to say "THANK YOU" !!!

My husband and I had a wonderful experience working with HerItage Jewelers. My husband has been…read morecoming to George for years and it was no surprise that when we were getting engaged, that we would be using him for my engagement ring and our wedding bands. George worked closely with my husband to custom build a gorgeous engagement ring. It was so stunning and the most amazing quality. George's advice throughout the process was so crucial and greatly appreciated by my husband to help meet my high standards and expectations. We later built our custom wedding bands with him as well. His cleaning services are top-notch and my rings look impeccable when returned to me. We will continue to happily use George and Heritage Jewelers for all of our jewelry needs. He is the only person we trust for repairs and our custom needs. He is honest and a veteran of this industry which makes his recommendations worth their weight in gold (pun intended).

Heritage Jewelers was great! I brought my watch to get the batteries fixed, and I was in and out in…read more10 minutes at a very affordable price. I cannot recommend this place enough!

Waited until we couldn't wait any longer for them to figure out how to complete a transaction on…read morethe new software . They never did figure it out. What a waste of time.

This is a (very) small store. We entered, and the 4 ladies there promptly greeted us, then did the…read more"divide and conquer". Working us as a team, 2 acted as best supporting actresses, while the two main sales ladies took the lead. It's an immaculate store, with gleaming jewelry, spotless glass, clean carpeting. The ladies didn't offer any industry-specific knowledge, but since I'm a (GIA) certified Diamontologist, I didn't need any help or explanations. They were hospitable, offering us coffee, tea, or water, and bowls full of miniature chocolate bars, as well as some fine Swiss chocolates. They have a large, beautiful selection of estate jewelry, as well as new, unique pieces. One of the things I judge a jeweler by are their pearls. Theirs are gorgeous and luminous, and rival Seita's. We also noticed a large selection of men's jewelry, from chains, to cuff links, to watches.

We visited for their Valentine's Day open house and it was so cute! The workers are incredibly…read morehelpful and even cleaned my ring for free! The store itself is well organized and I was shocked to see they also have a large selection of vintage jewelry as well.

I had a custom ring brought in from Santa Fe New Mexico .,…read more We had them purchase a carat & half BEAUTIFUL marquis that they set in our band . We are extremely happy with the outcome .. Bob Taylor & his employee Susan were as professional And knowledgeable as I expected

Sivita and staff do a great job. They know their stuff. They have a great inventory and are very…read moreprofessional. They really give personalize service. I enjoy working with her on designing pieces and I have sent all my friends and family there. She will make a special occasion even more so.

From the owner: Pittsburgh's friendliest fine jeweler specializing in diamonds & luxury boutique jewelry for all…read moreoccasions. Custom & designer engagement ring lines plus diamond & gold buyer to the public.

Too rich for me. Was looking for a chain replacement for a pendant. 18 inch. 14 carat,$2500. How…read moredo you stay in business. 1000% profit on jewelry? No thank you. Found one for a reasonable price elsewhere. If you don't have deep pockets, look elsewhere.

"Christine provided exceptional customer service throughout my jewelry repair process. From…read moredrop-off to pick-up, she made me feel genuinely welcome and cared for. Highly recommend!"

Daniel & Anthony Luppino owners. Don't tuust them Big mistake. We consigned some high end jewelry…read moreto them in Nov. 2018. Sold one of the 5 pieces and gave a bad check for payment. and always had excuses for not returning the remainder. Called many times and they don't even answer the phone. or have an answering machine. They have their two dogs in the back of the store and has a very strong odor. If we don't receive the jewelry back we will contact the police.

Be very careful if dealing with these people. They "lost" my friend's jewelry and took forever to…read morereplace. When they did replace, it was with something much less valuable. Anything purchased from them needs to be appraised.

I found this shop when searching for a local place to fix my gold necklace. After calling around…read morethey offered the best price and timeframe so chose it. It is right off West Liberty and they have their own parking which is a plus, was worried about that! Anyway the clasp and a link on my chain broke and owner fixed it for $22, got back in a week! His staff are very nice and helpful as well. Will definitely be back and recommend!

We had such a wonderful experience at Truver's and can't recommend them enough!…read more From beginning to end, it was a pleasure to work with them. I brought a picture of the wedding band of my dreams, and Robert went above and beyond to create the design and wedding band to match my engagement ring perfectly. Craftsmanship, communication, and prices were great throughout. Thanks so much again to everyone for making the purchase of a lifetime such a great experience, highly recommend!!

Stacey and her staff are amazing. She was referred to me a few years ago from a close family…read morefriend who is also in the jewelry industry. At that time, I was looking for a 15 year anniversary ring for my wife. Stacey found us a diamond that was second to none. My wife picked out one of Stacey's amazing halo settings and within a few days, my wife was happily wearing it! And due to a loss of my wife's original engagement ring, we were in the market for a replacement. Stacey worked directly with our insurance company to maximize their payout. She did a great job and got an additional $2,100 more than I was able to squeeze out of them. Of course, my wife desired to upgrade. Once again, Stacey found us an amazing GIA certified diamond that is stunning! We again chose one of Stacey's settings and it is beautiful. Between these two rather large purchases my wife has picked up a few other pieces. Don't forget to have her put you on the mailing lists. Some pretty good deals.

Recently went through the process of ring shopping at Brooks Diamonds and they made a nervous…read moreexperience very easy and calming. Everybody involved was very helpful and I would highly recommend to anybody who wants to go through the process and is looking for smart, trustworthy people!