This is the worst dry cleaning company in the dfw area and after reading a few other comments seems…read morelike this a pattern for this establishment. Mike, the owner has zero business acumen and operates this business like a 5 year old child. Purse disgrace.. They lost 4 of my brother's shirts and promised a $150 refund, but instead insulted him by writing a $50 check. He left the check at the establishment because it was a slap in the face. To make matters worse, the owner followed up with a rude text message rather than taking responsibility. Mike and Narim run a completely unprofessional operation they can't keep track of clothes, they don't honor their word, and they treat customers with zero respect. Avoid this place at all costs. They do not deserve to stay in business.

I got a brand new dress a to wear on a cruise. I picked up the dress without checking it and packed…read moreit for the cruise. I went to put it on and it had burn holes all over it. I took it back to the cleaners with the receipt and the person in charge had the audacity to tell me that it was a manufacture defect. So not only did he not reimburse me for the damages he did not even give me back the money for the cleaning. I have been going there for over 20 years and will never go back.

My family has had Star Cleaners handle our dry cleaning for years. They've always done amazing,…read moreprofessional timely work served up with extraordinarily friendly customer services. They kept at this level of quality in service even as the Covid cutbacks in business cut back their business. I can always count on a warm and friendly hello, help to and from the car, and a warm and friendly discussion while they collect a return our clothes. Recently, they taught off these years of great service with the deed of great generosity. Our family has been helping an elderly disabled neighbor without family who has struggled since his wife died a few years ago. Cleaning his home in anticipation of his discharge from hospitalization, we discovered several closets full of dirty laundry apparently accumulated since his wife died. Apparently his physical limitations prevented him from addressing the laundry and it just built up. The resulting more than two truckloads of laundry was overwhelming. I'm sure where to go for a solution, I contacted my friends at Star Cleaners. I was overwhelmed by the response. Not only do they have a great laundry service, they charitably arranged a substantial discount that I can only hope is breakeven for the services. Certainly the service wasn't reduced in anyway. The laundry had been sitting for a long while, contained some dirt that many cleaners would be reluctant to handle, and in many cases required extra treatment and care to remove stains, mildew, and other issues. Despite these challenges, the Star Cleaner family provide Cadillac service salvaging virtually all of the linens, dry cleaning, clothes, and other laundry with the same meticulous care and detail as one would expect for much valued antique wedding dress or a priceless designer gown. If you or your family need dry cleaning or laundry for your every day needs or for some special item, I encourage you to check out Star Cleaners. Their prices are affordable but their service and quality are off the charts.

Have been patronizing them for years. Friendly and professional and get the job done.read more

I would give 0 stars if I could. They mixed up suit jackets with me and someone else. So I got home…read morewith the wrong suit jacket. I don't wear suits often so it took a little while to discover the error. When I told them about it they treated me like it was my fault and that I must have made a mistake. Mixing up the order is bad enough but how they treated me was even worse. I'll never use this place again and would urge everyone to go elsewhere. They clearly cannot keep track of the items they have in inventory. If anyone is missing a Calvin Klein suit jacket, I might have yours!

Avoid this place! I brought a 50s poodle skirt with a few droplets of chocolate on the side. They…read moresuccessfully removed the chocolate, but returned it with a new 3 inch black mark on the other side and a different brownish stain near the waistband! I objected to paying $7+ for the service, and was told that they could maybe try to clean it again. No thanks. Now there will not be time to have it done elsewhere. Zero stars is sadly not an option on this site.

This is a nice family-owned dry cleaning place that always does a good job on my garments in a…read moretimely manner. The lady that works the counter is always friendly and I think their prices are fair.

I lived near here when I first moved to Plano. I didn't have a car (used DART), so I used this…read morecleaners because it was the most convenient. I've since moved across town and do own a vehicle, but I still come back here for my monthly dry cleaning needs. The prices are reasonable, I've never had an issue with an item being lost/ruined, and the lady the works the counter is always very friendly.

They are very kind and do a great job! Also, they know me by name and always get my items done on…read moretime and with a good price.

They ruined my 350$ worth silk garment and did not care to reimburse for the damages, least they…read moredid not even accept that they damaged it . What a horrible business . They will repent for every money they swindle or cheated me. If you doing yourself a favor, never go here. And the gentleman who runs the business is the worst person I ever met. I know that he knew they damaged it but did not give in. They will suffer for this. Karma will get them

I have used this business for years and respect the quality of work. I no longer live in the Frisco…read morearea but still deliver my clothing to Charlie and his outstanding staff for dry cleaning services. The staff greets me by name and inspects the clothes for cleaning recommendations. Why risk the care of your fine delicate items at a discounted bargain cleaners?

this is the best dry cleaners ever! They bar code every…read moregarment and so they never misplace or lose anything. Quick and very Nicely done..

This is a laundromat. While you can tell it has seen better days, I see some effort from the owners…read moreto add signs and clarify. The card system is outdated and should be retired to accept tap to pay on the machines. The fee you're charging and then locking up endless amounts of small change on cards for the people to carry around isn't worth the effort. As a business, make the change. Further more, every other machine is broken. Who ever your maintenance agreement is with, switch to a new vendor. You shouldn't have more than one or two machines down at a time. I counted 14 while I was. That's lost business and on a weekend. The signs clearly have been up for a while leading me to believe the machines are being repaired poorly and damaging customers clothes which is what I see is called out in other reviews. I hope you're fixing the machines properly any time they break. The place is really directly. The floors are filthy. I came first thing on a Saturday morning and you can tell no one cleaned this place in years, let alone the night before. There is cakes of dust and debris on the floor. I was worried to drop anything out of machine risking it would touch the floor and I'd have to rewash it. Take down all the cheap paper signs and redo the bulletin boards. Have coffee somewhere in the vending machines. Do a coat of fresh trim paint to clean up all the damage. Remove the broken machine chairs in the kid area. Make that your coffee bar.

Great drop and fold prices Very convenient location…read more They fold it better than your mother ever could.