My spouse and I went to Walgreen's Davies' pharmacy for several years and were happy with their ability to always have our medications. Since it was across the street from the hospital, we knew that the location was used for servicing out-patient clients. This fall the Davies pharmacy said they were closing/relocating and would transfer our meds to the Walgreen's Diamond Heights location. We stayed with the Diamond Heights Walgreen's until their pharmacy person answering the phone became inpatient with my questions about dosage and hung up on me. That was the final straw, especially since I had been waiting in the phone queue for more than fifteen minutes! We needed a new, full-service pharmacy with pleasant, friendly staff. Thank you Walgreens for your impatience and forcing us out the door. We wanted our new pharmacy to be full-service and have staff who are not burned out from the grind of the industry. Since our primary is at UCSF, we transferred our meds and have no regrets. Due to major construction on Parnassus, the parking can be challenging. We have used the free delivery option at those times when necessary. One of the best parts of picking up our meds is that there's no long lines of people waiting to be next. read more

Thank you SO MUCH to the team at Parnassus Pharmacy for keeping my multiple-medications life together! As someone who spent far too many years in the Hell Mouth that is Walgreens pharmacy services, I appreciate this amazing, attentive, timely service that delivers my meds right to my door. The staff are basically magicians! And the pharmacist has always given me good consults any time I need them. Outstanding! read more

Best pharmacy in the city. We need to keep these private pharmacies going, as they offer true service- compared to the nightmare of most CVS and Walgreens. read more

We just moved to SF and needed a new pharmacy. After searching a few, we decided on Parnassus Heights. Not only is it a great location near our doctor, but the service was exceptional. We had multiple prescriptions to transfer from different pharmacies. Albert answered the phone when I called and asked me to text him all of our information. Less than 24 hours later, they were ready and even though we have never met, he knew who we were when we arrived. It's a perfect blend of big city meets small town community service. read more

Efficient, friendly and personable service. The pharmacist took a lot of time to explain my new meds (inhalers) and how to use them. Moved away and cannot find equivalent pharmacy near me. Highly recommend. read more

For the people at the UCSF Specialty Pharmacy... You guys are amazing. Thank you so much for following up on my salty injectable. I've been so busy with other things I had completely forgotten about it and thanks to your reminder. I got everything squared away today on the phone with the pharmaceutical company. When you deal with substandard medical care in so many different areas of your life, and then staff from UCSF, specialty pharmacy, and the staff at Dr. Sarina Elmariah office as well as Dr. Elmariah interact with patients and show patients exactly what high-quality medical care looks like it makes all the difference. So many thanks read more

Amazing service. Robert and his staff are so attentive and thoughtful, and work well with all the doctors I see.

Wonderful and kind staff, a good selection of products and snacks, and excellent service!!

Nice staff and friendly pharmacist. Easy to get a hold of on the phone. Great service

This place is amazing . The staff is friendly and makes you feel welcome . This has. Become my go to spot to stock up on supplements and snacks . I def recommend read more

I have been trying to get a prescription filled for some time now, and they finally did it! After multiple pharmacies, they filled it in less than 2 hours and sent it through insurance. When I went to pick up the prescription, I forgot the original prescription (i had faxed it in for them to fill) and they said ok, and told me to send it to them. I will definitely be back. They are nice and super competent. read more

I usually get my medications through an online pharmacy or Walgreens. My MD requested for me to get on a medication that they have to put together at this pharmacy. She put in the request in the morning and I was able to pick it up in the afternoon. The person behind the counter was nice and told me that the costs will be cheaper if I ordered 2 or 3 months supply, instead of one month at a time. They also said if within SF area, they will deliver the same day, and if out of SF area, they will mail. Great service! read more

Love this pharmacy! The employees are always helpfu and friendly. Just in case you have to wait , Starbucks is just a few feet away. read more

Nice People, helpful people, friendly people, great customer service. I'm happy that it's so close to work and so convenient for me to drop by. =) read more

Staff are always so friendly and efficient! They always remember my name. I live in Berkeley now but still plan my prescriptions for days I'm at UCSF because they are that great. read more

I've been filling my specialty Rx prescription for over 4 months and everyone at Parnassus are really nice and efficient. I usually get my prescriptions delivered to me the next day after I called to fill the prescriptions. Recently I filled another prescription and I was a bit paranoid of not getting the prescription on time because I will be out of town for a month. After I explained my situation to Robert, he's really accommodating and I was able to get my prescription timely (YAY!). He was also very patient even after I phoned him multiple times. Thank you! read more

The ppl here are really great. They communicate friendly and are knowledgable with what they do. If they cant find something, they try to find it or tell you what to expect (as in how long its gonna take or when your meds are gonna be done). They also deliver. read more

Incredible service! The product I wanted was not available when I called after 5 p.m. . there was another choice, which I settled for and asked for it to be held for pick up the next day. All was good as far as I was concerned. You guessed it. The desired product was waiting for me when I arrived the next day. It was ordered right after I called because the buyer heard about my request. I was thrilled at the level of service. Plus, I found a parking space nearby. It was a good day. Many thanks to Robert and the rest of the staff! read more

Their outstanding service continues which I particularly appreciate during these challenging times.

HIghly competant, friendly, fast, bare-bones pharmacy. When I go to Walgreens, I leave frustrated with glacier-speed service, brain-dead checkers, and aisle after aisle of worthless junk. When I go to PH, I leave in 10 minutes with my prescription and a smile. read more

I use this pharmacy often because it is near my job. The staff is very friendly and efficient. There's a cafe in the same building where I usually get coffee while waiting for me prescription to be filled. I always enjoy going there. My only complaint is that their hours are rather limited. Not open on weekends at all. That's why 4 stars instead of 5. read more

I used to go here when I worked across the street. They were always very helpful and fast. Its an independent pharmacy so you can't renew online, but I never minded because there was hardly ever a wait. I'd still be going here if I worked nearby. read more

This wonderful small business is professional, and they provide a caring, personal touch. I have been getting my medications delivered by PH Pharmacy for years now, and I deeply appreciate their support. read more

I tried to use another pharmacy delivery service to get my med filled in time. I started the process about a week before I ran out. The pharmacy didn't tell me they didn't have my med in stock until the very day I needed it despite making it "high priority". Realizing this around 4pm, I frantically called Parnassus Heights since I was in the city and they close the latest. Robert was super efficient getting my prescription transferred there and even offered to stay a couple minutes late so that I could make it in time to pick it up before they closed. Wow! Thanks for going above and beyond to make sure I got my med in time. Turn around was a few hours compared to more than a week! read more

Extremely friendly, helpful staff. They can fill any Rx, even the ones no Walgreens or Rite Aid in town has. They bill to insurance, take flex spending, call doctors when refills run out, call me back if problem with card on file. And free deliver if you have two or more prescriptions. Best pharmacy I've ever been to in any state. read more

They stayed open late for me. The man took my info by phone and met me at the curb so I did not have to find parking. Talk about friendly and super service. Open on weekends would be nice. They have also updated all their software so that they customers can use the medical savings plans from their employers. read more

This has been my pharmacy for 15 years. Friendly, helpful, family run, they are the best. I have moved away from the sunset, they deliver to me free of charge to Pacifica. They have my loyalty, only issue is emergencies on the week end. read more

Great pharmacy. They always provide helpful information. But more importantly, they're willing to go out of the way for their customers. They deliver. And they're not supposed to be open on Saturday, but one time I called and they happened to be there (though closed) and let me in to pick up my prescription. read more

These people have the best customer service of any business I've ever been to, period! They are friendly, efficient, and knowledgeable. Most importantly and amazingly, they deliver my family's medications every month! read more

Small pharmacy gives personal customer service. Robert and Albert are extremely helpful and graciously go the extra mile to help get prescriptions approved and filled. During the process of switching my business there due to changes in Rx coverage, they always took extra time to take care of me. Having doctors that don't submit Rx requests correctly or return call regarding refills, does not deter them from trying harder to please the customer. They are fantastic. read more

I've had to receive pet meds from this pharmacy (as directed by my vet) and the pharmacist who called was helpful in explaining how I had to apply (it wasn't in pill form) as well as cautions about not getting it on human skin ...etc. They also offer free delivery which is very convenient. I have no way of comparing with other pharamacies (in terms of value) but for what I'm paying, I really feel like it's a good deal. read more

Nice people- very helpful. They also offered free delivery when my meds were not in stock

This is the best pharmacy I've ever been to. The personal service and recognition are second to none. I feel well taken care of and I feel like they're a real part of my healthcare team. I go out of my way to come here over Walgreens or CVS - there's no comparison. Thank you for your hard work and commitment to patients. read more

One hand doesn't know what the other is doing, and it takes forever for them to fill something. They promise they'll call you when it's filled but they rarely do. God help you if you need a medication approved by the state, it'll take over a week for them to correctly submit it, even if it's an emergency. And above all that, they're pretty surly. I've never had a bad pharmacy before, no matter where I lived or in what state, so I kind of assumed that you need to run a tight ship and be professional to be a pharmacy, but apparently there are bad pharmacies, and this is an excellent example of one. read more

Everyone who works here is SO nice, friendly and even better...efficient! They always fill my prescriptions very fast and are always accurate! read more

Great service, especially with all my last minute requests. SO much better than working with Wallgreens. My only complaint is that they aren't open on weekends! read more

This pharmacy provides courteous efficient service. Other places I have used in my neighborhood are rude and mistreat customers. This store is close to an old fashioned neighborhood pharmacy I grew up around. Highly recommended read more

This is the best pharmacy anywhere. If I could give six stars I would. They are friendly, knowledgeable, and always willing to go the extra mile. Once the pharmacist/owner delivered my prescription on his way home from work, bringing his kids so they could meet my dogs. Try getting that personalized service from Walgreens or the other chains! They take ownership for all insurance approvals, paperwork, etc. and proactively contact physicians for refills and other consulting needs. All I know is I get my prescriptions when I need them and they take care of all the hassles. There's parking in the building ($4/20 min) plus free delivery ($6 if only one prescription). Can't ask for more - except extended hours. They close at 6:30 pm on weekdays and are not open on weekends. Not a big deal if I plan my needs ahead of time. read more

They value customer service. Great family owned business always willing to go the extra mile! I'd chose this Rx over any in a heartbeat. Small business that doesn't nickel and dime everything you ask for... Like expensive, rude, incompetent Walgreens! This Rx sets the bar for what a business serving customers should be! *****+ read more

OUTSTANDING! Experienced pharmacists are always available to explain how to use prescribed medications; they are always very knowledgeable, helpful and reassuring. AND, as needed, Parnassus Heights Pharmacy delivers to your home! read more