Five stars. I have been a loyal customer here for over 20 years, and the service remains unmatched…read more The staff creates a genuine family environment where we know each other by name, fostering a level of trust that is rare in today's retail landscape. Their attention to detail is so precise that they often anticipate my needs before I even have to ask. They consistently go above and beyond to ensure I am taken care of, proving that they truly value their patients. If you want a pharmacy that combines professional excellence with a personal, long-term relationship, look no further.

This pharmacy is very irresponsible. They never deliver their prepackaged Medicine on time. I…read morecalled several times to remind them. They promised they will deliver, but never done it.

My spouse and I went to Walgreen's Davies' pharmacy for several years and were happy with their…read moreability to always have our medications. Since it was across the street from the hospital, we knew that the location was used for servicing out-patient clients. This fall the Davies pharmacy said they were closing/relocating and would transfer our meds to the Walgreen's Diamond Heights location. We stayed with the Diamond Heights Walgreen's until their pharmacy person answering the phone became inpatient with my questions about dosage and hung up on me. That was the final straw, especially since I had been waiting in the phone queue for more than fifteen minutes! We needed a new, full-service pharmacy with pleasant, friendly staff. Thank you Walgreens for your impatience and forcing us out the door. We wanted our new pharmacy to be full-service and have staff who are not burned out from the grind of the industry. Since our primary is at UCSF, we transferred our meds and have no regrets. Due to major construction on Parnassus, the parking can be challenging. We have used the free delivery option at those times when necessary. One of the best parts of picking up our meds is that there's no long lines of people waiting to be next.

Thank you SO MUCH to the team at Parnassus Pharmacy for keeping my multiple-medications life…read moretogether! As someone who spent far too many years in the Hell Mouth that is Walgreens pharmacy services, I appreciate this amazing, attentive, timely service that delivers my meds right to my door. The staff are basically magicians! And the pharmacist has always given me good consults any time I need them. Outstanding!

Safeway is my go-to supermarket when I'm cooking from scratch. I'm a very savvy shopper and an avid…read morehome cook, and Safeway consistently has the best prices on meat and raw ingredients--especially when things go on sale. Today I scored great deals on pork chops, frozen wild-caught salmon, cheese, and fresh produce. I also love that Safeway is the only store I've found that sells whole wheat bagels. Bonus points for that! I had a long shopping list and was able to get everything I needed. The new setup with one line that feeds into multiple registers is a huge improvement. As someone with a tight budget, I really appreciate not having a crowd behind me if I run into issues with my EBT or cards. It makes the experience less stressful and more dignified. What really made my day was my cashier, Nathan. He was friendly, courteous, and went above and beyond--he even let me run back to grab something I'd forgotten while he was ringing me up. That kind of customer service matters. I used to be a cashier myself when I was 15, and I still remember how hard that job was. Long lines, impatient customers, and constant pressure. It's often thankless work, so I want to give Nathan a big shoutout. He deserves recognition. Safeway is always reliable for quality, affordability, and respectful service. Oh, and the King Street location is the nicest and biggest Safeway in the Bay Area. It's ginormous!

Great customer service. Super nice staff, personable and friendly, and remember you if you are a…read moreregular. If there's an issue with a prescription, they try to fix it and let you know what's going on. They also offer a wide range of vaccinations that are covered by my insurance. Easier than going to the doctor.

I've been meaning to write a review of Joe's Pharmacy and Tony for some time but wanted to have…read morebeen using them long enough to justify it. If there was ever a time, it's now. There are a lot of negative reviews on here, but be aware that there are also a lot of four and five star reviews that aren't shown because they aren't factored into whatever Yelp's special formula for review is and therefore not shown as "recommended" reviews. But you can see them all here: http://www.yelp.com/not_recommended_reviews/ZfDy15zBZlyKte5hJF6JRA I moved all of my prescriptions a little less than a year ago when the dosage of my bupropion had been shorted, not once, not twice, but three times in 5 months by the Walgreens across the street. And the last time it happened, the tech actually questioned me about it possibly "being my own mistake" what I might be doing. I was diagnosed with depression when I was 8 and in my 30 years since then, it's the only antidepressant that has consistently and successfully worked for me. But because I've had problems with it lasting through the half life, my doctor prescribes me 150 mg of the extended 24 hour release twice a day. That means instead of 30, 150mg pills, I have a specific prescription approved for 60. At Joe's they understand that and they never get it wrong. And here are some other reasons happy to get my other prescriptions filled here: When a prescription for any of my long term medications is set to expire, they call my doctor and have it renewed when filling the last refill so that I have no delays. They just take care of it without me even asking them to. Tony will always tell you that he is a pharmacist and as such, he only needs to fill prescriptions and sell OTC medications or medical products. He doesn't sell pepsi cola or chia pets, because it's not why he became a pharmacist. Tony, all of his staff, interns, and other pharmacy techs are consistently friendly, pleasant, and caring of their clientele and they always remember you and your medication needs. And finally, as someone who used to work for OFA and the DNC, as much as I really fought the good fight to get the Affordable Care Act enacted, I have to admit that it has been nothing but a total shit-storm rolling out. You see, I'm one of those unfortunate people who's insurance company dropped their individual coverage plan so that it didn't have to comply with the ACA. So like a responsible person, I signed up for a new plan with Anthem Blue Cross as soon as the ACA went live. And as the year closed, I had yet to see anything for my premium payment. So again, like a responsible person, I called Anthem Blue Cross, who confirmed that they got my application, that I would definitely have coverage, and then took my first premium payment over the phone. As of today, January 7, 2014, they still have yet to process my payment or issue me a member ID and group number. And after spending hours on hold they still assure me that I have coverage, but they have also, and very confidently, given me a lot of misinformation about how to handle getting my prescriptions filled, and now they don't even answer the phone at all. As a result, I am paying out of pocket for everything. I called Tony and compared to the other big box store pharmacies actually has the best value on medication. For example, for the last year, my birth control pill has supposed to have been free with insurance under the ACA requirements. While I'm in insurance limbo hell, I have to pay full cost for it and after researching it, here is what I have found the out of pocket cost for a 91 day supply of generic Seasonique : Costco (generic not carried): $315 for name brand Walgreens: $295 Target: $247.50 Walmart: My soul and dignity + BART fare to Oakland Joe's Pharmacy: $180 Yep, the guy who makes really nothing compared to the bigger retail pharmacies is the least expensive, not to mention most accommodating and neighborly. If money were no object, I would go to Costco and stick it to Anthem Blue Cross when they have to reimburse me. The small neighborhood pharmacy is dying out, so sorry, while some reviewers may have issues with Joe's Pharmacy, I have zero complaints and will continue to fill my prescriptions here.

I have to agree with many of the low rated Yelp and Google reviews. Male pharmacist was just plain…read morerude. He didn't listen and let me finish talking. The lady who answered was nice but when my call was directed towards the male pharmacist, he just said his part and hung up. Take your business to Amazon, Costco, or somewhere with better customer service.

I LOVE ))) coming to this Sutter Pharmacy to pick up my meds. All workers are Super Friendly and…read morehelpful ))) I highly recommend this Sutter Pharmacy to everyone.

+4 stars for service - these guys went out of their way to assist me fill a prescription. Let my…read moregirlfriend pick it up, so that's solid. -2 for phone mannerisms. Although they've helped me in the past, on the phone, there's one pharmacist who comes off like clients are a pain - like you're bringing her down by calling to do business. Listen, I don't care how much you paid to go to school for your PharmD or if your research has been written up in the New England Journal of Medicine or what not - which if you're working in a pharmacy down at the corner of Sutter and Bum Pushing a Shopping Cart, that's not you - but unless you know how to *act right* on the phone with your clients, we'll soon be ex-clients. Just a little hint, take it to heart, y'know, so you stay in business. I want that - because you're great with me. Little selfish, I admit - full disclosure.

Amazing people, very knowledgeable, kind and accommodating. They pick up the phone and value…read morecustomers. Highly recommend!

I always have a problem with this pharmacy because either they do not carry a certain medication or…read morethey are currently out of a certain medication. It is a very stressful business the deal with. Not recommended at all

I've been using Wellman's pharmacy to get Rx filled for over ten years . Always the best service,…read morekind, and courtesy people work there . Nothing like going to CVS or Walgreens where the prices are much higher than Wellman''s. A +

After returning home on a late Friday afternoon, my father asked me to rush his prescription to the…read morepharmacy to be filled. Arriving here at 5:55 pm, I guiltily asked them to help me, knowing that they close at 6 pm. Did I see angry faces? Did I hear sarcastic tones? Emphatic no's to both. They patiently filled the prescriptions and I was done by 6:20 pm. My co-worker told me that she'd done this before for her parents. How many times have you gone to a store five minutes before closing and get sarcastic service or be denied service. This store is one of two located in Chinatown, about one block from Chinese Hospital. Knowing the urgency of this matter, I hope that someone from their store reads this so they know how much I appreciate them.

I don't speak Spanish, and was looking for an appetite stimulant…read more She pulled out her smart phone to use the translator to speak to me (I hadn't thought about that). The store has all kinds of products to help you get healthy. Will go back. This young lady was very nice to me, and not rude as other commenters have stated.

Bad customer service. No manager in store, if questions, they are very rude. El seevicio en esta…read moretienfa es malisimo, y si se hace alguna pregunta sobre algun producto el representante dijo no se lo que busca y ni siquiera pidio informacion y asi poder ofrecer otro producto. Pregunte por el manager fijo aqui no hay manager.