I bought a teenage engineering KO133 at the Ocala GC. 43 days later there is a faulty power switch…read more Emailed TE and explained the issue. They replied to return it to GC. Due to work schedule I could not return the product until 47 days after purchase where I was told that it was greater than 45 days since the purchase despite explaining that it broke before day 45, GC Ocala would not accept the return. I honestly can't see why they couldn't make this right but I will be dealing only with Sweetwater from now on. They have excellent customer service and the prices are frequently better. Anyway, I have spent thousands of dollars at this shop and won't ever step foot in the door again

Chase, at the Ocala location, provided excellent, friendly and informative customer service. My…read moredaughter came in with a broken guitar string. Chase not only repaired it but taught her how to do it herself in the future. He took time to be thorough and helpful with us (and the customer ahead of us) even though the store was busy.

Today was my first visit and I felt right at home there. I can say right up front, I am glad I…read morefound this place and will certainly be back. As a former music store owner, I look at music stores perhaps in slightly different ways, but never forget that I'm also a customer too. I found everyone in the store to be helpful if needed and very positive in their interactions . Ken Spooner

I recently purchased two guitars from this store. The staff was very friendly and even helped me…read morelearn how to tune it with a tuner I purchased the same day. I went back today looking for a very affordable Capo and even though they did not have exactly what I was looking for in stock (I'm picky) they offered to order it. While I was browsing, a staff member (Garrett) came to me to show me another option and was very helpful as we struck up a conversation about guitars. He was very kind and I will definitely be back. Supporting local businesses is very easy when the service and attitudes are this good.

Brought my Takamine in to get the nut replaced and while discussing that I also mentioned that it…read morehad a crack on the body next to the EQ. JT, who assisted me, said that they could get that repaired also for very little cost. In less than a week I received my Takamine back and it plays just as good as it did when I first bought it 20 years ago. I recommend music quest for anyone who has a musical need.

From the owner: Your number one source for musical instruments and accessories. We are located in Inverness,…read moreFlorida, just 30 miles south of Ocala. Our mission is to give our customers top quality products and superior service. We not only offer a wide selection of products, we also offer music lessons. Come on in and learn how to play the guitar, keyboard or drums.

Mike came to look at my ancient (over 60 years) Betsy Lyn piano. It is not the best piano in the…read moreworld, but it is the piano I learned to play on. It had a tinny sound and was very out of tune. He was able to tune it, and it sounds beautiful. His patience and knowledge were incredible. I highly recommend Mr. Piano Tech's services. His charge was fair for his time on my piano and expertise.

They just repaired a thirty year old Hammond organ. The technician Mike Singletary did an amazing…read morejob at a reasonable cost. He worked on it for over two hours. The organ sounds like the day I bought it. Thank you Mr. Piano Tech.

Incredible experience!!! Jonathan and his assistant moved my 1859 square Victorian Steinway. Given…read morehis skill set, the piano was safely moved in record time and, most importantly, without a scratch! Jonathan loves pianos and was familiar with its history. And, he is an accomplished pianist. I found him to be personable and professional. Jonathan has earned my trust and I give him the highest of recommendation!!!!

Jonathan and Jamie were just fantastic! They picked up a baby grand for us, brought to our home,…read moreand took our old piano. They were professional, friendly, intelligent, and our dog loved them too. And John played Piano Man after piano set up! I enjoyed chatting and laughing with them while they worked. Jon will be back after first of year to tune our piano. The family where the baby grand was picked up had a wonderful time with them as well. Can't say enough! Would definitely choose them again!

Clay was a pleasure to work with. He did a wonderful job on my guitars. Set up a Gibson SG Jr. and…read morea Hummingbird acoustic. Real set up, not a change the strings and polish job. Happy with the results. Getting an appointment was very easy via text. Great communication. Definitely wil be back for more work. Highly recommend!

Clay is a master. I have not met anyone who does set up and has as much knowledge as him. His work…read moreis stellar and extremely quick. He won't disappoint regarding care of your equipment and making your instrument work perfectly. And he's a nice guy too

I brought in my grandmothers mandolin to have it restored. What an awesome experience. It looked…read morebrand new when i picked it up. I don't play the instrument but have it hanging on the wall with some of her sheet music that I had framed. I highly recommend. Such a "feel good" experience with the gentleman that knows his stuff!

I recently got the itch to get back into playing trombone. After picking up a well…read moreused instrument, I took it to Brass and Reed for evaluation and repair. This is a master mechanic of instruments. He is slowly starving due to being old and his only income is from repairs. People need to step up to the plate and support this guy by buying your new instruments through him. It just might save a dying art iin Daytona Beach. R. Nowell