Warranty Experience with Chef's Toys and Mulberry Technology…read moreInitial Purchase and Expectations In 2023, we invested a total of $26,472.61, which included taxes and two warranty insurance plans, for a 3-door KINTORA refrigerator and a 2-door KINTORA freezer. Our initial experience was smooth and hassle-free, largely thanks to our salesperson, Estaban Aguirre. Unfortunately, we later discovered that Estaban was no longer with the company. The Issue Arises On March 6, 2026, the hinge of our 3-door KINTORA refrigerator broke, rendering the refrigerator unusable. Since we had purchased a warranty, we immediately reached out to Estaban for assistance, only to learn from Raul Flores that Estaban was no longer employed with Chef's Toys. Raul provided us with contact information for Mulberry Technology, who was supposed to handle our warranty claims. Challenges with the Warranty Process This marked the beginning of a frustrating ordeal. It quickly became apparent that Chef's Toys was not well-acquainted with Mulberry Technology. Raul initially gave us an incorrect contact number for starting our claim. He directed us to Joshua Wohl at Mulberry, who, while not involved in claims processing, was helpful enough to connect us with the appropriate department--after we had already experienced several unhelpful responses from Raul. After sending our purchase order to Karime, our contact at Mulberry, we learned that Chef's Toys had never registered our protection plan with Mulberry or transferred the necessary funds for our warranty. We attempted to follow up with Raul but received no response until we escalated our concerns to Chef's Toys' corporate office. Unfortunately, reaching out to their main line at 714-662-2433 during business hours of M-F between 9am-5pm only led to a voicemail, and our emails through their website also went unanswered. This is TERRIBLE! Resolution and Lingering Frustrations Eventually, Raul from Chef's Toys responded and offered a courtesy repair for our refrigerator door but informed us that our remaining warranty coverage would not be honored. This was frustrating, as we had already paid for the warranty. During this period, on March 25, the Health Department visited and deducted points from our inspection due to the non-functional equipment. We promptly notified Raul about the urgency, as another inspection was scheduled for April 6. Fortunately, the Health Department accepted our communication with Raul and a photo of the completed repair as proof. The entire process--from the breakdown on March 6 to the repair on April 6--took a full month. This delay was disappointing, especially given that waiting for a part should not have justified such a lengthy timeline; someone could have delivered the part to expedite the repair.

2.21.26 Hubby looking for a knife, I'm looking for a sharpening tool…read more It's a smaller scale store but I can easily spend at least an hour roaming the aisles. I love to cook & I see all the possibilities of the items to make life easier or more efficient here. My santoku is starting to become dull & needs sharpening. I couldn't my favorite chef 's knife (the whole knife block cannot be found!) Hubby found a chefs knife & he got me the sharpener. I told him I wanted to get the stone/honing block but he opted for the metal kind. The staff are super helpful & answered our questions. There so many "toys" I wanted to buy but I must resist the urge to amass more "clutter" (that's what Hubby calls it, but he reaps the benefit when he eats what I cook). I still need a dumpling rolling pin, but they only have standard types at this location. Aisles are fairly spacious & inventory appears well stocked, neatly arranged & sorted. Prices are fair & marked accordingly. It has its own designated free parking lot. Good shopping trip, met our goals.

After trying to contact so many metal fabrication companies to get this job done, I was finally…read morerecommended to CSM by a close friend of mine. I'm flabbergasted and truly thankful for this amazing counter top with a sneeze guard that was added to my restaurant. The owner of the company, Jesus Campos, is such a helpful kind hearted person. He guided me through every single step of the way including the Los Angeles city codes. I will continue to work with him for future projects! 10/10 and will definitely recommend him for any stainless steel job needed!

Awesome service and great quality!!!…read more Ive hired multiple companies before but they never came close to the quality of CSM. 10/10 would recommend, amazing work

Horrible company to do business with. Youve been warned do not waste either your time OR your money…read morewith this incompetent company... seriously Tech Flex Packaging was MUCH BETTER ALL AROUND! Skip this headache and just go to Tech Flex... at least theyr staff speaks English.

From the owner: Gramatech specializes in vacuum sealers and heat sealers for a wide range of applications. The…read morecompany supplies both stock and custom-built machinery designed and manufactured in the USA. In 2017, Gramatech was acquired by IMPAK Corporation, a leading provider of innovative packaging solutions for the medical, food and consumer goods industries. IMPAK serves customers with the "complete package": packaging, sealing equipment, and sorbents. Thousands of products are readily available on our site, and the company also produces items to customer specifications. IMPAK and Gramatech's manufacturing and warehouse operations are located in Los Angeles, California.

If you need anything fabricated for your food service operation HUD is the place. It is so rare to…read morefind a business that over delivers and always has its customers bottom line in their though process. Pete and team are so knowledgeable, if you have to build a kitchen, talk to them first and you will not be disappointed.

Hard to find they get two stars since worker was very nice but everything they sell is so dusty and…read moreold looking I went to get some things and i didnt notice the sugar cube box i got was expired, all the bartender stuff is so dusty like no one buys here or what? So weird.

Paula and Sonia were so friendly and efficient! I needed a 70" x 8 5/8" x 1" piece of plexiglass,…read moreand they both went out of their way to search for a 1" thick piece to help save me money. When I arrived at the store, I was told that one of the guys in the back had actually found a 1" piece -- which ended up saving me about $70! One of the employees even brought the plexiglass out and loaded it into my car for me. It was neatly wrapped in protective paper, and the cut was precise -- it fit perfectly for the project I was working on. All in all, it was one of the most pleasant and helpful shopping experiences I've had for this type of product. Highly recommend!

I needed two lighting panels for my condo and the staff who helped me with my purchase was…read moreabove-and-beyond helpful and I received my cut-to-size panels for a price point below my budget. I wish I could have given this place more business that day but will definitely keep them in mind moving forward and recommend them to anyone who needs standard or custom plastic fabrication!

Kidding Around the Kitchen provides cooking classes and demonstrations geared toward the family…read more I just attended one of the classes with my daughter today, "Wok and Roll" at the Japanese American Museum. Todays class was "A hands-on cooking class of easy and healthy stir fry and sushi recipes the whole family will love." The class size was small and there were enough work stations for every child to try to make something different. The work stations included: Farmers Market Rainbow Stir-fry Thai-riffic Chicken Pasta and Veggie Stir Fry Cucumber and Avocado Sushi Mexican Sushi Bites Crispy Candy Sushi Moo Shu Vegetable Roasted Color flower Sun Tea My daughter was only interested in making sushi everything and we were successful in working the three stations that made sushi. After the class was finished making the dishes, all of it was laid out buffet style for us to try everyone's handy work. Chinese take out boxes were provided for taking home what we made. The food itself wasn't "fine cuisine" but the class was very informative, fun and provided a great opportunity for kids to try a food they typically wouldn't try at home or even at a restaurant. Even though, I consider myself a foodie and a well-informed cook, I did learn something new from the class and it was simple enough that it got my nine year old daughter interested in cooking! We were also able to get all the recipes in a handy dandy stapled handout. I learned that Kidding Around the Kitchen provides weekly demo's Sunday's, 10-noon at the Hollywood/Atwater Farmers' Markets. I look forward to taking my daughter to the next class.

From the owner: Kidding Around the Kitchen specializes in Family and Kids cooking classes with an emphasis on…read moresimple delicious meals that the whole family will enjoy. We work with children between the ages of 3-16 . KATK promotes using local, ethnic and farmers market produce and products when possible, because of the amazing choices our city offers us . Kidding Around the Kitchen is a program that can be taught at your local school in after school enrichment programs no kitchen is necessary, at your local girl scouts or boy scouts troupe meetings, or at your church or temples social clubs. Kidding around the kitchen will also come to your home and customize cooking classes for your family or for a group of friends or families . We also have incredible birthday party themes including : Home made Sushi Bar, Asian, Italian, Mexican , and Baking themed parties. For more information call 323 371-9269 or visit our website at www.kiddingaroundthekitchen.com.