I've had to have paintings reframed that I had framed at this location. What appeared to be the…read moreborder one would put on a wall was used for a frame. It was a floated frame. It looked odd. Another one was a purple frame that was hideous with the painting, and a third time. It was a pending drawing that had to be kept out. You know the air could not be exposed was exposed and got yellowed while it was waiting to be matted and framed and they did a terrible job. They gave me a yellow mat. It looked awful. It's a yellowish yellow it was like an ivory mat. I've had three very bad experiences with this frame shop, and I never use it as a result. they are nice people though, and they're very helpful and they try to help but their ability with the framing and the choices are not good.

I have been using them to frame my valuable pictures for years. They truly are excellent in their…read morecaring for my pictures and framing them to perfection. Their prices are reasonable and I have never been dissatisfied. I have worked with Brent for years and he is truly an expert. Thank you for all your help over the years!

I went to Gallery 25 on 2/1/25 to have some vintage baseball cards framed. I met Chris, who is a…read morevery friendly guy and will talk your ears off. Chris told me that this would take 2 weeks to complete. If by 2 weeks, he meant 10 weeks, then it was 2 weeks. No matter how many times I called, nobody EVER picks up the phone, so I had to keep going in to his shop (I live 25 minutes away). I asked to have pictures of the unfinished product sent to me before the work was completed to make sure I liked it, and everything was the way I wanted it (spacing, borders, colors, etc.) After 8 weeks, I finally got an email of the pictures, and it was wrong so the layout had to be changed. Finally, after 10 weeks, after the changes, I picked up the frame. Then, I gave him much more expensive cards ($2,000) to frame and told him that this can't take 10 weeks. He assured me that this time it would only take two weeks. I told him that this frame had to be the same size as the last one since I would be displaying them together. I called after 2 weeks to see if it was done, and as usual, nobody picked up the phone, so I left a message. I said the same thing as before. Make sure you send me pictures before you seal up the frame. Of course, nobody called me back, I called 4 more times that week, left 4 more messages...not ONE call back. Then, suddenly, I get an email that the frame is done. I went in and picked it up, brought it home and noticed that not only was this frame bigger than the first one, but the borders/frames around the cards were MUCH bigger than the first ones, so the white borders of the cards could not be seen. It made the cards look much smaller. They do not look like real baseball cards; they look like imitations and copies that I've seen online. The spacing of the cards in relation to the engraved plaque was off as well. I emailed Chris again (since there is no point in calling), and he told me that he was NOT going to redo the piece and it looked just fine to him. He didn't even want to hear what the issues were. It could have been a small fix. I would have even been willing to keep the larger frame but at least change the borders around the cards to they look real. Maybe it looked fine to him, but he is in the framing business, not the baseball card business. It was not what I wanted or asked for. You can see the difference in the 2 pieces. One has a slight orange frame around the card for a nice hint of color, while you can still see the white borders, and the other where the white borders are completely covered up and there is a dominating large gray frame around the card. The two look nothing alike. I was going to sue him but it wasn't worth the filing fees, or my time for $230, which I never even got a receipt for since I paid cash. So, if you want to wait 4 times longer than it should normally take for your merchandise to be completed, have your calls ignored, have zero communication with who is doing the work, and have them make their own decisions as to how YOUR items come out.... then this is your place.

I am 10 plus years customer of this Gallery. Chris has always fulfilled his promise. The work,…read moreadvice and selection is unbeatable. He really loves what he does. I have high regards for his professionalism. Always recommended !! All the best. Thank you - Gautam Sanghavi CPA

Astronomical pricing. Don't waste your time unless you enjoy paying 3x the price. The girl also…read moreinsulted my selection and tried to upsell me a frame that didn't match my work.

I have worked in the framing industry beginning in 1983. The Setauket Frame Shop hired me a little…read moreover 1 1/2 years ago. The experience with this family has been completely positive and aside from real they are really good hearted people and have always treated me like family. I am quite certain if I were ever rude to a customer Elaine would have tossed me out on my A double Q immediately, no questions asked. This is why I find it hard to believe the earlier posters comments. It's a professional framers job to suggested what framing goes best with your artwork, it's why you come to a "custom" frame shop. The care and concern for their customers is why they have a long standing (circa 1974) in Setauket . A talented and conscientious staff is paramount to the Salibas, I'm sorry the earlier poster had issue. But, from experience that is too far from the norm. I take pride in the work and suggestions I offer working there as does every employee , if a customer doesn't like my suggestions I work with them until a solution (design and cost) is achieved. I love working here this family is awesome .

I went into Quality Picture Framing a few weeks ago and was greeted by Joe who helped every step of…read morethe way, I brought in a very old beat up black and white photo of my boyfriends parents. It is the ONLY photo he has of them! Joe gave so many options for framing in addition to restoring the old photo. It was a pleasure to work with Joe and will be back with many other framing and restoring needs! Joe gave me a piece of art!!! I was so pleased with the results and couldnt wait to give it to my bf. In addition to everything he had it done in no time at all! He's meticulous and it show in his work product! Definitely see him again soon.

Super rude owner. Was pleasant on the phone and asked me to come by but gives a wrong quote,…read moreconfidently tries to over charge. Treats customer poorly.

I've been using the Fitzgerald Gallery for years for custom framing. Not only is their work…read moreimpeccable, but you'll be dealing with the nicest people ever. A real thumbs up!

Beautiful work always completed in a timely fashion. Kevin and Mary care about their craft and it…read moreshows in everything they do. Hundreds, maybe thousands of frame and matte combinations to choose from. Kevin has a great eye for what works and all the pieces I have had framed always get compliments. Quality framing is not cheap and it's worth every penny if it comes from Fitzgerald's.

Great service, artistic eye, never disappointed. Quality and customer satisfaction is the highest…read morepriority here. Highly recommend.

Had a print framed. The suggestions provided were great. It came out beautiful. Very friendly…read morepersonnel. Lovely shop with great home and gift ideas. Would highly recommend

Sandy is wonderful! She has a great eye and does quality work. I've had several pieces framed here…read moreand will continue to return. I give the Blue Door Gallery 5 stars!

sandi is awesome i have done three or four pictures for framing and she knows how to bring out the…read morequality, and color combinations with whatever you bring to her. thank you sandi nt

Stopped into Bellport Arts & Framing on South Country Road. Found a large photograph picture on…read morewall . I asked if they had smaller ones. No. But they could make one. I was told I could pick it up the next day. I explained that I was not in the area. So they will mail it to me. I paid in full with a credit card which has a 3% add on. I did note no rush and at 23 dollars plus tax I will be able to have the item I wanted.

Cute little shop in Bellport Village. I can't speak for the framing but they have nice little…read morepieces of art work. I went in for the paper selection for a art project. Nice selection and reasonably priced.