My grandparents have been going to Dr Bursten for a while now and have been very happy with his…read morequality of care. I had to deal with the office in handling some of my grandparents' affairs and found both Dr Bursten's secretary and nurse to be very helpful and understanding. They rushed some documents for me which was so incredibly helpful and unexpected. I only dealt with Dr Bursten himself on the phone but appreciated that I didn't feel rushed in our conversations and he was available to personally speak with me. These things alone I feel speak to the quality of care the office offers.

Arrive early, not just on time. Overall it was a good experience for it to be my first. Got a…read morelittle confused it's like a medical district with lots of buildings housing different offices.

Dr, Goodman is an outstanding physician. He is very thorough with his diagnosis process and…read moretreatment protocols. He is a five star physician based on his own merits, but his office staff is very difficult to work with ... especially for simple things like prescriptions and refills.

Best Primary Doctor ever. Seriously, he will take his time, he will not rush, he will look at your…read moreoverall health and truly care. His nurses are very nice too. Probably one of the smartest doctor I've ever known. But is a catch..... His office management is a disaster. He is severely over book all the time, you will always wait for him, at least an hour. And on top of that, he is office administrators are just rude. They tread you like they are doing you a favor and they are more into the office gossip that your needs.

Dennis Myers is a PA, in Internal Medicine in the office of Dr. Gaber, Ste 445. The first time I…read moresaw Dennis Myers as a patient, he did something I never saw a doctor do before (except Dr. Wolf, see my review). He asked me a question, put his pen down, turned to face me, and looked at me! I'll let you digest that for a moment. Any patient or professional colleague of Dennis' that I have ever met, simply raves about him. NOBODY isn't absolutely crazy about Dennis. If you are sick and tired of doctors who don't listen, ignore your complaints, act like you're taking too much time, seldom smile, never give you encouragement, don't give you a complete understanding of your condition, and one who you can't confide in, those days are OVER! You first visit with Dennis will make you feel like you've finally got a health care professional who actually cares about YOU. Plus he's a LOT of fun. Dennis sees patients at several locations. Get directions and office hrs here http://www.drgaber.com/doctors.htm

I have had both great and terrible experiences with both clinicians and office support staff. I am…read morehappy with my current PCP at Clinical Associates. However, I felt traumatized by my treatment by a previous PCP there, her medical assistant and the office staff. All seemed careless, marginally competent at best and indifferent to whether I lived or died if it required any time, attention or effort on their part. It did not appear to be anything personal. The whole experience felt totally impersonal. This was the Woodholme office, which seems horribly poorly managed with zero quality control standards. No one ever answers the phone. You have to leave a message. Maybe they call you back within 24 hours, maybe they don't. I don't think I ever got any response to any messages sent through the patient portal to my previous PCP. I once had a telehealth appointment scheduled with her, used the link the office sent me and waited about 45 minutes without her showing up. Tried calling the office. No one answered, as usual. No one responded to my voicemail. She finally called me several hours later and claimed the staff had some problem processing my insurance. God forbid they treat me without making sure the insurance claim went through. Nevermind that my insurance hadn't changed since my previous visit and no one else has ever mentioned having this problem. I was very confused, frustrated and disappointed by the process and the lack of respect it displayed for me as a patient, especially since no one called to let me know what was going on or to check whether I could be available later. I got a perfunctory apology and the sense that my PCP did not think this was any big deal. Just one bad experience among several over a couple of years before I fired her. Should have done it sooner. Until recently, I also had a specialist at the Woodholme office, but she left the practice and wasn't allowed to tell her patients where she was going. She referred me to a colleague, which would have been fine EXCEPT when I tried in March to make a follow-up appointment, no one was available until November! Unacceptable when I'm trying to manage a serious medical condition, had just recently been put on a new medication, and had some concerns I felt needed monitoring. Fortunately, I was able to get an appointment with a few weeks with a specialist at a different practice. I used to have a fantastic PCP and eye doctor with Clinical Associates, but both retired several years ago. Since then, things seem to have gone extremely downhill. I am giving them two stars only because I like my current PCP so much. She is in the Reisterstown office, where a real person answers the phone most of the time, voicemail messages are returned the same day and my messages through the patient portal are promptly addressed. Based on my experience, I would give the Reisterstown office four stars (have had some isolated issues with one very unprofessional staff person there or else it would be five stars) and the Woodholme office zero stars.

Dr. Loeb is wonderful. She's a great listener, and I can't stress enough how important that is in a…read morepractitioner. She's empathetic, encouraging and has a killer sense of humor. Not to mention how great her care is!

** 8 year update **…read more Welp, nothing to see here! This place is still #1 in my book of providers. Since my last review in 2017, my boys have entered adulthood and joined hubby and I at this provider. The gangs all here. We wouldn't have it any other way. I love that Dr. Holmes can relate to my boys being a young, aa, male w great bedside manner. I love the flexible morning hours. He starts as early as 7am and has a great staff. 0 turnover. The same folks are there since before my last review. That speaks volumes. Dr. Holmes always provides professional, quality Healthcare. There's another provider there in the office Dr. Desai. I've never met w as a patient, but I do have family members who see Dr. Desai, and they rave about the care and customer service he provides. Everything and everybody that comes from this office is gold!!

Dr. Holmes has been our primary Physician (my wife and me) for nearly 20 years. I cannot even begin…read moreto adequately honor him for being not only "The doctor of your dreams," but someone whom I consider family. He's been there for my wife through breast cancer and a host of other serious ailments. His confidence band smile as he enters the examination room is like magic! I don't normally write reviews but in this case I feel strongly that people should acknowledge fine folks like this who restore one's faith in the medical profession. If you are searching for an incredible physician DO NOT HESITATE to call Dr. Holmes, make an appointment and see for yourself.

I have been a patient of Dr Malinow for a year now and I have been extremely impressed by both him…read moreand his entire staff. Every time I arrive at his practice they have been expecting me; I never wait. In fact, I'm usually running a little late and I get a friendly call inquiring if I hit traffic and what my ETA will be. Immediately I'm able to see my doctor. Lou is extremely thorough, thoughtful, and his follow up is unbelievable. Lou is just different than other doctors. I'll give you an example, my medical record shows that I started taking an antidepressant during my separation/divorce. Most doctors would see the obvious reason/cause for such a prescription. However, Lou knowing that I had just moved to Baltimore from San Francisco delved deeper and he wanted to know how I was coping with this transition and more importantly how I was getting along with creating new friends and socials groups. He precribed me rec league team sports to foster new friendships. That's a superhuman kind of listening that you don't acquire or get to use in a traditional rushed primary care setting. Lou being a participating doctor of MDVIP seems to empower a terrific physician to be superhero physician. Every visit I've had with Lou is similar as he goes deeper than I thought possible or have experienced in the pastx That one time he referred me to GI specialist just to be sure he didn't miss anything, well Lou's diagnosis was spot on whereas the GI doc was "unsure". When the CT scan was complete, it was Lou who called me personally within 30 minutes of it being read by the radiologist whereas the GI took the standard 24 hours to call me. In fact, it was actually his staff member that did the calling. I believe Lou cares about my health more than I do. I feel as if I am Lou's only patient to rationalize why he is so attentive with me. However, I understand his practice has nearly the max capacity of 600 patients that MDVIP allows to ensure personalized patient focus, which is way better than being just one of a few thousand like my previous doctor. And yes, I'm on a first name basis with my doctor because when someone knows you as well how can you not be? I cannot say enough great things about Lou. While he is my primary care doctor, in just a short year, he really feels like a friend who knows and cares more about my well being, than most of my actual friends.

From the owner: Dr. Malinow offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. His MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in Baltimore. Dr. Malinow sees fewer patients, which means he has more time to offer. Similar to concierge medicine physicians, Dr. Malinow is available 24/7 by phone. His practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.

When I saw that someone had posted an outrageous review claiming Dr. Benn supposedly practices age…read morediscrimination, I had to set the record straight: As a "senior citizen" myself (and the mother of one of Dr. Benn's younger patients), I can attest to the fact that not only does Dr. Benn provide top quality care to adults of all ages, I cannot imagine her discriminating against anyone of any age anywhere. She is one of the most caring doctors I've met in the past 50 years! Beyond her compassion and empathy, Dr. Benn is a most dedicated and knowledgeable physician. Anyone who is her patient, is extraordinarily fortunate to have such a smart, concerned, and up-to-date doc.

Dr. Rachel Benn is a brilliant and caring doctor. She has gone beyond any other Primary Care…read morePhysician I had. For instance, I have a rare vein disease. No other doctor I ever had picked this up. Dr. Benn diagnosed it and sent me to a specialist. She is very empathetic and totally listens to me. Her office staff is top notch. My husband is so impressed, he is considering making her his Primary Care Physician also.