I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

I've bought a number of homes and commercial properties over the years. I have never felt myself…read moremotivated to actually review my agent before, but Kyle Marshal did everything that could be asked for and the Landis Group has such a phenomenal process to keep you on track with closing that I had to leave a 5 star review. This is definitely a first class organization with a first class agent in Kyle. We had issues with the home we were purchasing (now we are happy owners of that home) and they handled it incredibly well.

"Working with Ashton Ballard to manage our long-distance move from Massachusetts to Georgia was an…read moreabsolute dream. Before we even made the move, Ashton spent time on the phone helping us narrow down neighborhoods and align our search with our top priorities. When it came to viewing homes, she was direct, honest, and incredibly knowledgeable. Coming from the Northeast, we were totally unfamiliar with local structural nuances like stucco exteriors, but Ashton proactively pointed out exactly what to look for. Her expertise didn't stop at finding the house, either--she connected us with fantastic local vendors, including a great mortgage broker, cleaners, electricians, and engineers for a retaining wall project. Her guidance on crafting a competitive offer got us the home we loved, and the entire paperwork and closing process was seamless and efficient. We were genuinely amazed at how effortless buying a home from 1,000 miles away could be. If you are relocating or buying locally, you could not ask for a better advocate than Ashton!"

I just want to share what a great experience we had dealing with James and Jenise to find our new…read morehome. James was tremendous from the very start. He was very responsive and accommodating whenever we communicate with him. More importantly, he was very personable whenever we meet him. Jenise was big help as well. She made all documentation and communication organized. We appreciate the efficiency we experienced dealing with both and we're encouraged by the type of sevice Renters Warehouse Atlanta can provide because of how they assisted us.

Renters Warehouse is the worst company to have them rent out your property. They will put ANYONE…read morein!! They put in a tenant who was LATE EVERY MONTH AND water damage EVERYWHERE! Side walls, ceiling, crown molding, closet, laundry room, carpet ALL DAMAGED!!! Who opens ALL the windows when its SUPER HOT outside and leaves the air conditioner running?!?!? They froze the coils and the drain pan in the attic was full of water and it overflowed creating a huge mess!! For all the homeowners wanting to rent out their property/properties, this company is NOT for you. There are better management companies out there!

I viewed this community without an appointment because I was limited on time. The staff was very…read morekind and helped me understand what the area of Chamblee has to offer. I will be relocating ITP, and hope that my commute will allow me to stay in this community.

Loud, smelly, dirty, overpriced, property with incompetent management…read more There are so many problems with this property. I have lived here for over two years at this point and I have seen the quality of life in this complex deteriorate over time, sharply dropping when Greystar took over. First off: the property is LOUD. Whether it's neighbors dogs fighting, constant construction (on this building or surrounding buildings), endless landscaping and non-stop toxic leaf blowers spewing gasoline and noise into the air (which get used for way more than just blowing leaves by the way, they even clean the hallways with them, no care at all for resident's quality of life), you're barely going to have a quiet moment. Trying to work from home here is absolute hell. The non-stop landscaping doesn't ever actually make the greenspace in the middle of the property look nice, as it is always full of dog waste anyway. On that topic, the complex is "dog friendly" but unfortunately that just means "dog waste everywhere." In the hallways, elevators, all over the grass, look out for dog waste, because nobody ever picks it up. It's so bad that management has sent out more than one email reminding residents not to let their dogs urinate in the elevator. Any time you take the elevator it's a gamble whether you're about to be trapped in there with one of the worst smells of your life, assuming the elevators are actually working, which they frequently are not. The dumpsters and trash cans on the property are often overflowing and teeming with flies. Residents leave garbage everywhere (hallways, parking lot), nobody cleans it up. We have three dumpsters and multiple trash cans around the property and they are still always surrounded with garbage anyway as well as random litter all over. Despite the lease claiming that this is essentially a non-smoking community cigarette butts are everywhere. The dumpsters smell truly revolting in the summer when it gets hot, exacerbated by the fact that residents often just throw trash into the recycling anyway. Rent is overpriced, the apartments look 20 years old inside and the appliances are the cheapest ones you could possibly buy. They're trying to spruce it up with a new coat of paint outside but it doesn't make it any nicer to actually be in the apartments. Instead of spending money on a half-baked paint job that nobody wanted you should spend it on upgrading the residents appliances to units that are from this century. The elevators frequently break down for extended periods of time. You'd barely excuse that at a sub-$1,000 apartment, definitely not at these prices. On top of the already high rent (which Greystar raised almost 20% last year) you're nickle-and-dimed for absolutely everything. Extra $5 for the statement, $5 for pest control, $25 for valet trash service, $14 for "common area electricity", $30 for Fetch Package Delivery. It's ridiculous that despite how expensive the complex is they STILL tack on all these extra fees every month. Greystar wants to force all mail through "Fetch Package," a 3rd party service where you send your mail to their address instead of yours and they deliver it to your door. I don't have a single good thing to say about their services, they lose packages and are constantly late with their delivery windows. Residents are forced to put up with this because we have no leverage. Greystar expects us to pay for the privilege of interacting with this company instead of just receiving mail at our apartment complex like any other apartment. Do not bother going to management with any of your concerns. They will pass the buck, and otherwise find any way possible to completely ignore any and all problems. They have made it clear that their focus is 100% on attracting new tenants (hence all the 5-star google reviews from people who didn't even move into the property, or have only been here for a few days) and that they do not care at all once you are locked into a lease and can not leave. They are unsympathetic to any issues, and unwilling to help. Staff on-site are not able to help and say everything is out of their control, but they will do nothing to make sure that your issues are put in front of somebody who can help as upper management are absolutely uncaring. Upper management will return no phone calls or emails, they will pretend you don't exist as long as your rent checks keep clearing. I would not recommend this place to an enemy. Greystar do not care about their residents. Once you have moved in and are paying rent, if there is a problem they are not interested. They will do nothing to make your experience living here nicer, they will never fix any problems or respond to any complaints.

Management = slum lord. Management needs classes on how to manage. There are continuous mistakes…read moreand they can't even own up to them or apologize to people. If you want to live somewhere that replaces everything with damaged/used parts(literally everything) or uses caulk to patch up everything, then this is your spot. Maintenance cannot complete all work orders. Vendors are sometimes needed. Let's hope the mold isn't why we have been sick so often recently.

I lived here for 2 years & loved it! Things you should know:…read moreI. PARKING Their garage is resident exclusive, but the upper parking deck is available for residents AND guests. This feature is a big deal for a luxury apartment complex, considering guest parking at most other locations is extremely limited and inconvenient. II. LOCATION You're close to 285, so travel is convenient. Walmart is across the street (literally walkable). Costco, Publix, and Kroger are up the road as alternatives. You could walk to the Marta (so airport travel is convenient) and you could also walk to downtown Chamblee. This location is literally a jackpot ~ you couldn't find better. You're also by all the outstanding food culture on Buford Highway. Not to mention, left of Walmart is the "Chamblee Trail" you could utilize for walks and runs daily. III. SERVICE Maintenance is always timely and considerate about entry. The administrative team is informative and helpful via email and in person. The website for payments and maintenance calls is easy to navigate as well. Can I also mention how DOG FRIENDLY this place is? IV. QUALITY Very affordable for the luxury boho, anthropology design of the complex. You won't be disappointed in the amenities and esthetic of all the shared spaces. One issue I did encounter each summer, no matter how cleanly and spotless my space was.. was cockroaches. This means it's likely a widespread issue throughout the complex, spreading to neighboring rooms and not sourced from my area. To be transparent, it's a summer-long persistent battle, no matter what floor you're on or no matter how many times you call maintenance to call pest control. The only thing that stopped the cockroach raids was winter and cold weather. V. CAPACITY This complex is pretty high demand, not going to lie, so shoot your shot and get an apartment while you can..!

I have been using this company for a couple years now, and I'm very pleased. I actually had to…read moreterminate 2 other management companies prior to finding this one. I often forget I even have a rental property which is the point! I have not had any issues, and they have handled all of my business professionally and promptly. I suggested Yelp, as that's what I use. Don't be hesitant if I'm the only review right now. I recommend contacting them if you are seeking a management company.

Very disappointed with our experience, especially with Richard Burton. Throughout our year of…read morerenting, we reached out multiple times with questions and issues, often following up 5-6 times, and still would never receive a response. The lack of communication was extremely frustrating. At the end of our lease, we were also charged for minor wear and tear that was already present before we moved in. Thankfully, we appealed and got the charges removed. Overall, a very disappointing experience.

Do not I repeat do not rent from this apartment complex. It is roach infested rat infested. They…read morehave wildlife running all over the complex. I have been here for over a year and a half and since I've been here they caught a fox and several raccoons I even saw one sitting on my patio one night Just chilling. The maintenance staff is nonexistence and the property managers. Well, let's just say there's a high turnaround for that for those since I've been here the last year and a half the complex has seen three different property managers two within the last six months I repeat do not rent from this place and do not believe the hype. There is no pool. There is no gym. There is no washer and dryer facilities there is no security. There is nothing good about this place. I am leaving the minute. My lease is up. Do not rent from this place.

I am getting things not only stolen but broken in my apartment this is the most saddest thing that…read morea leasing company could do is pretend that a tenant didn't pay. the lady stole my money I paid for December that put me in a hole now I owe an late fee. I screen shot everything. the maintenance isn't nothing but tricks . fucking off with little kids . I feel like the leasing office lady has alot to do with human trafficking around here.