The prices were through the roof at the jump when we walk through the door Coke was $18 a case any…read moresupermarket in town will be that price. Still we thought we'd give it a try walked in there felt like everything was dirty not a comforting atmosphere. Check around a little and all the prices seem to be high we left without buying anything

At one time this was my favorite place to shop, but since the new owners took over it has gone…read moredownhill and the price have gone sky high. No longer shop there.

At party city we will do every thing to make yoyr party exra awfule- we will be late- be rude -…read moresince im the manager - we can watch you on camera and kick you out for walking the store without buying anything

amazing i get all my costumes here it's all good the…read morecostumer service is amazing and the people are all nice

Party City is a store from another time and I don't think its long for this earth. They have a lot…read moreof structural issues and they are declaring some kind of bankruptcy soon I believe. It's almost a shame that that's the case because I've been to party city about 4 times and it's usually surprisingly useful. Can you get all the same stuff from amazon possibly for cheaper? Eh probably, but the convenience of brick and mortar is same day and finding things you never knew you needed. Having been here once recently for props for a photo shoot for my baby daughter i learned that I actually really like the black and gold decorations for new years which I have never had in my life. In addition apparently any kid that goes to party city gets one free balloon. That's a classy establishment. I'll probably continue to buy my useless party junk on amazon for the most part but all in all, shockingly good store despite what you would somewhat expect.

Horrible customer service by an employee on my visit 10/3/2002 at the Party City in New Hartford,…read moreNY. Nick, I was told was the supervisor and he was so RUDE. It was 15 minutes before closing, Nick along with 3 other employees were standing around chatting while one employee was cashing out a customer, who had a ton of items. After the store closed and we still had not moved in line, myself, the couple in front of me and the woman behind me were getting frustrated, I asked Nick if he could open another register and he snapped at me and said "I'm working on it so just wait". After a few more minutes an employee finally opened another register. As I left the store, Nick opened the locked door and as I walked out he slammed the doors shut almost before I got out. My daughter was in the car right outside the door and she was shocked at what he had done. This employee should not be a supervisor! Good luck Party City!

I'm not one to usually go into party stores. I usually will find a different place to go to to get…read moremy supplies. Especially since you end up paying more in a party supply store than at other stores that have comparable items. I just happened to be in this plaza already so I decided to give it a try to pick up the last few items I needed that they just might carry. If it weren't for that fact, I probably would have bypassed this store and kept going on my way. Why does it feel like a dungeon when you walk in here. It feels so cavernous to have to be in a place that should be exuding excitement. I rarely come to one of these so I had no idea where I needed to go. I wandered at first and then just basically went up and down every aisle until I found what I needed. As you can guess, it was literally the last spot in the store after walking all the aisles. I did end up finding a few of the items I needed so that made it worthwhile, but in the long run, made for a longer visit than need be. The highlight of this place, a reason for the higher star rating, was the staff. She was super pleasant and quick. At the register we did make some chit chat and she had me out the door in no time. She was even able to assist another customer while finishing up my transaction.

Sarah helped me with a return of a defective item in a pleasant and efficient manner. Store is…read moreclean and has enough holiday items in stock to last! Will be coming back. Thank you to the staff for being accommodating to my needs. Happy holidays!

Paid in advance to rent 6 tables, 6 chairs, and linens. Heard nothing by 345pm on delivery day and…read morehad to phone - - was told "all delivery trucks are out" and "I'll try to find out which trucks has your stuff and have the driver call you." Delivery finally happened about 5pm; driver was alone so we had to help unload the truck!?! The exact same thing happened on the pick-up day - - nothing from them until I phoned at 4pm-ish. Had we been told it would be late afternoon delivery & pick-up, we wouldn't have lost many hours waiting for a call (our function location was near but not at our home). The condition of the tables and chairs was appalling - - very dirty, dented, split and badly chipped plywood table tops; filthy, rickety folding chairs. We had to track down a couple of "normal" patio chairs for two people who would have fallen badly using the rental chairs. The only good thing about the rental was the linens - - they brought the colors I requested, and all were very clean and nice looking. Will never use them again, and will never recommend them - - will actively discourage folks who need party stuffs.

Taylor Rental needs to get some new employees and take some classes on how to run a business. My…read morehusband and I rented a man lift to take of a tree that needed to come down immediately the pick up date was on a Saturday. My husband went to pick it up as planned and was told upon arrival that the lift had accidently been double booked upsetting yes but understandable people do make mistakes. My husband was told to come back the following Saturday, he arrived to find out they had reserved the wrong lift and the one that he needed was not available. We where understandably upset we had people coming to help us and the tree was dangerous and need to come down asap. Taylor Rental offered no discount or anything just a "sorry". We where dumb enough to think that we would have better luck the third week so the following week we go to pick up the lift and guess what it was double booked. I have never seen such incompetence in my life!!!!!!! DO NOT RENT FROM THIS COMPANY THEY ARE AWEFULL!!!!

Great selection of party goods. Workers are very helpful. Just wish there was a bigger sign outside…read moreto find the place a little easier.

I needed a large gift box for my great grandson's quilt I made for him. I phoned first and they…read moregave me the sizes they had. They were helpful. After making my purchaseI looked around for awhile since I hadn't been in the store for a few years. They have very unique items that would make great gifts. They have so many different items. From home-made candy to sofa throws. I might add, the box I purchased was very reasonable in price.