They got a great selection of party supplies. It's best to get there early before the season start because they sell out quickly. The staff are very polite and helpful. The prices are very fair and the selection of items is fantastic. They keep this door very clean and everyone there was very nice. read more

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The selections is outstanding and the staff is awesome! I worked with the manager and store associate and they're so kind! Went above and beyond to help me make the most beautiful bouquet for my granddaughters 2nd birthday! Thank you Party City for hiring such caring staff everyone was so kind!!! I'll be back for sure! read more

They need to update their hours on here. It showed they close at 8pm, arrived to find they closed at 7pm. Says they close at 6pm on Fridays and Saturdays. I guess they don't want business of those who work 8a-5p. It's difficult for me to make it there by 7pm, with all the traffic. Very disappointing! read more

I would give this place 0 stars if I could, after already purchasing balloons I was later told that it would be an hour wait. I would not have purchased if I was told BEFORE paying. The girl who checked me out was nice and offered to blow them up. However the manager or supervisor on duty (dark brown wavy hair in a pony tail) was rude towards her and kept making indirect commentary about how long the wait usually is. Look I work in the service industry and COMMUNICATION is everything. As a paying customer I do not deserve to be treated in such a way that makes me feel uncomfortable. 100% unacceptable. I would never treat any guest with such disdain. DO BETTER. I certainly will not be using Party City again. read more

One star because a half or even less isn't an option. We bought a balloon tank and it wouldn't turn on. Took it back to the store along with the balloons we bought to use with the tank and they said we couldn't return it.... No option to switch it out either. So thanks party city for no balloons at our party and ruining the day. read more

This Party City has issues with customer service. The young ladies that work here are as unhelpful as they come, know nothing about products and can even be rude. On my latest visit near closing time, a checker got bossy with my youngest, telling her to put an item back on the shelf that we didn't end up wanting. I intervened of course. Awkward moment. But had she asked kindly it may have turned out differently. I kept it at 3 stars because it's a very useful store to me and near my home. read more

Need a way to give negative stars. Showed up to curbside pickup. Waited on a "brief hold" for 7 songs before walking inside. Waiting in line watching them put every call on a "brief hold" and then laughed about at some point they will hang up. Get to the front and give my name. They said they don't have my order ready and they don't have to if I don't have an email that says it's ready they don't have to have it ready. I show them the email that says it is ready for pickup. They tell me that email isn't right and they won't be doing anything about my order for another hour and a half. Which, is past the scheduled pick up time. If I could give less than zero stars I would. Still don't have my order. read more

I ordered a balloon bouquet which was NOT even made when I went to pick it up. Then they gave it to me with only 9 balloons. It was supposed to have 17! Then they try to add Royal Blue balloons to a Rose Gold & Silver bouquet. Then they say "we counted - they're all there" and there's only 12!!! It's laughable at how horrible this experience was. What's worse is that they took absolutely no ownership in their error and said it because I placed the order on-line which I Did Not! I ordered it at the store. Never Again from this store, ever! read more