Nice place to find specialty items or colors for specific party themes. I've had lots of luck getting specific pieces for Halloween or color matching party/costume pieces. read more

Customer service very poor. The two white women that worked last night on 5/ 10/24 were very rude. I have never been so degraded as a customer. The way I was spoken to like a child was very inappropriate. The older lady was the manager that night and instead of making things right she made it worse. I did not purchase the bouquet of balloons I originally was going to purchase because I don't believe in spending money or investing in a place that has poor customer service. This is supposed to be to be a fun place but poor management can take a place down. read more

The old white manager is extremely rude and she acted as if she couldn't help me on my return and told me I would need store credit if I were to return one item. She also stated she could not return my item with the only receipt that showed my return and had at the bottom scan for in store returns. She stated being that it said at the top of my receipt "pick up ready" she could not scan as a return being that the store never sent me a receipt saying "thank you for your order or purchase/pickup!" Then she proceeds to ask me if I has an email address that she could try. Not once did she try to compliment me as a customer she urgently pressed buttons, fast talked me and tried to state there was no help but a store refund. As a surveyor I'll definitely be getting more information on her and reporting this. I will also ensure that someone over this region look more into this matter. I do know that it was all racism because at 8:02 I turned around after just walking out of the store to ask the guy about some balloon string. She was drinking something and shouted to tell me they were closed and closed at 8 but it was after 8 while accepting my money. She also did this because she was upset at me when I called her out on what she did to me! She will not get away with this! 5/11-23 old white lady with rotten teeth night shift! Management knows their employees! read more

6/16/18. Okay. Quite in stark contrast to my cheery, shoulder-shrugging review some years ago, obviously things have plummeted here at this newer location. This store re-located inexplicably a few years ago across, and further south, down Youree Drive. Once, it was neighbors with Barnes & Noble, but now it neighbors with Dick's hella-expensive Sporting Goods. I post this as of today, because I feel like I have to. I visited this store twice this week, day before yesterday (Thursday) and today (Saturday). Both times in the super heat of the hot afternoon, about 2-3pm. Both experiences remarkably similar, and remarkably poor, I'm so sad and so sorry to say. Really, what it comes down to, is it seems like there are about four, maybe five people physically present and working here as uniformed employees during these times. And they are and were always, always, always manning the registers at the front of the store with some ridiculous line of customers. And the store is HUGE! Which leaves about 99.4% of the rest of the entire store space completely abandoned, with no help, none, nada, for no one!! As a customer you are left stranded, abandoned, totally neglected, ignored from afar. Virtually invisible. Got a question? Who you gonna ask? Need a price check? Better check yourself before you wreck yourself! Need an item from the upper Himalayas of their lofty top shelves? You'd better summon the spirit of Manute Bol or forget you ever even had such a absurd thought to begin with! And it's for precisely this reason-on both very recent visits-that I'm giving this place such a lowly, but well-deserved, and certainly earned, one-star review. The top shelf thing. The very top shelf. The peak of Everest, as it were. Both times, I needed assistance getting clearance items from about ten feet up, literally. Both visits, I was more than tempted to grab one of the nearby rolling ladders, and cherrypick the sale items myself (and just why in the hell, they're up that high to begin with is just stunningly stupid and mind boggling!) Thursday, I had to walk the green mile back to the registers where the three or four employees were and ask for assistance. Today, I did that, but they were also swamped with beaucoup balloon orders, I guess, so I waited. And waited. And waited. And then I saw it. A sword. A large, plastic costume sword. Just setting there. Alone. Like Excalibur, minus the Stone , but begging for me to pull it nonetheless. So, I did! I grabbed that rustic-battle-tested-looking-prop piece. And I aimed it skyward to the top shelf where my desired clearance items were set. And one by one, I pulled them off that shelf with the tip of my new trusted blade. Hoping some employee or manager wouldn't suddenly appear now and see me going all Jon Snow and medieval in the back of the store with the clearance section!! And It was laborious work, but I achieved glory and retrieved my bounty! And I lay my sword down on the field of battle (actually, I think maybe next to some Jimmy Buffett Margaritaville Tiki Luau party supplies, and I checked out and left!! I just wish I hadn't had to utilize a saber just to get what I wanted out of this store!! read more

Party City - Halloween is creepin' closer, & PC is getting their stuff out! This Dia De Los Muertos decor is beautiful, wooden & only $1.49! - Party Supplies Near Me - Shreveport, Louisiana

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I find they maintain an excellent selection of party supplies, kids' costumes, and decorations at reasonable prices.They are geared more towards little kids so if you want more hardcore scary, extreme, or kinky then this isn't the place you want unless they have some hidden back room or basement I'm not aware of. You might give The Fun Shop a looksie. Unlike several other reviewers, I haven't experienced rudeness. Some employees are very outgoing and eager to assist and some you have to confront with a lightsaber from the Darth Vader costume accessory aisle. I like how the store is laid out and organized. It's easy for me to find what I'm looking for. As Cher said, I hope you find it, what you're looking for. I hope it's everything you dreamed your life could be and so much more. read more

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Party City sale all of your party supply needs. They can be a little pricy! Most time they will offer a sale I'm some items and that's when I usually shop here! read more

Party City - Super girl tee for $24.00 - Party Supplies Near Me - Shreveport, Louisiana

I'm checking out. A girl with short black hair told me to come to her register. I go to her register and she walks away and gets on the company phone. She never came back to me. Another girl took care of me, but the Party City needs customer service training. read more

I had the worst experience with party city during graduation time about balloons that were ordered days in advance. Graduation time is busy I get it which is why you schedule according to the demand. My pick up time is at noon and I got here at 12:06 only for them not to even have my order in Que to be made. Poor business practices all around especially being that the representative had a attitude. read more

Aw man...I got the rude lady she really wasn't your cup of coffee. I've only been here once before (i live like 25-30 min away). The store itself has cool stuff. This lady was no smiles or nothing... ok fine we all have our moments. But then, she didn't handle my merchandise with care, when I asked for assistance on something, I might as well have been on a. candid camera the way I looked when she "helped"...she did just enough. Not what I would expect when I go to party city. I just hope she's not going around being sour towards everybody...it's not healthy. She did have a lollipop in her mouth but she might as well should have 10 maybe up that sweetness a little. You know ‍ read more

Party city needs to hire some help. 10 am promised order time not kept. Suggest you don't rely on them for a birthday party same day.

The RUDEST people I've dealt with in a long time. The Balloon lady wouldn't even acknowledge me and acted put out because I waited for my balloon to be inflated and then asked her to fix mistake she made (she attached the string to the wrong area). Everyone else was just as rude. I'll just stick to any other store from now on, I'd rather pay more somewhere else than help pay these employee's salary. read more