A+ customer service! Last month, I ordered birthday balloons from here and they were delivered. Everything went smoothly! But I noticed that the very next morning, the smaller (latex) ballons were already falling to the floor. I put in a complaint about it when prompted for a general review via email, and only a few minutes later, a manager called! I forget his name by now, but he was fantastic and really understands customer service. He did explain that the regular latex balloons don't tend to last more than 24hrs, so that is good to know and set my expectations for next time. However, he still refunded me. I just had to stop into the store to get the refund completed. Because of this, I will always go to Party City (and this specific location) for my party, balloon, and general celebration needs! read more

I didn't know it would be impossible to get 2 balloons filled with helium. So disappointing that my trip to this location with my granddaughter to get my husband a few birthday balloons would end with us leaving empty handed. There were 2 employees at the register. Both were ringing up large orders. Which I totally understood. However, the male employee was willing to let a customer walk out unsatisfied and without purchasing anything. I am sure the customer with the large order would not have minded waiting an extra minute for her order. I honestly felt let down in that moment. I will definitely second guess ever returning to that location. read more

They are in process of changing around the store so at first I thought they didn't have any balloons but it's because they were all moved to another wall. The store seems more spacious with the new setup. They had minimal Christmas decorations when we went but did see this really cute Grinch onesie!! We didn't end up buying anything during our visit. Store is located in the Target (Targee) plaza over near DSW. read more

Party City - Party Supplies Near Me - Tampa, Florida

Alex and Johnny were extremely welcoming and nice! They helped me with my ballon assortments for my son's birthday party making it very easy for me. They gave me such a joyful and friendly experience. Alex also went above and beyond and I really appreciated it! I highly recommend this location! read more

DO NOT ORDER BALLOONS HERE! These guys can't get the order correct for anything. 4 tries and each time it's been a debacle. Then when you go in to return or correct THEIR errors, they pretend YOU are the one who messed up. As if you don't know what colors or style you ordered. This just isn't that hard and these guys neither get it right or own it when they don't. read more

Olivia was phenomenal in helping me to plan my daughter's baby shower. She gave me many helpful options and suggestions regarding decorations. As we get closer to the shower date, I will definitely be back to purchase more! I was very very pleased with my shopping experience! read more

Place for your costume needs, party needs, and invitations and cards, etc. I called ahead of time to see if they had pirate costumes. They checked for me and had a great stock of them. Everything was pretty organized, so it was easy to find. If you need to return something, their return policy is 30 days. read more

Excellent selection and nicely organized. This party city has eveything thing you would need for a special occasion. I stopped in for a bundle of balloons. While I was very surprised at how pricey balloons could be, I was happy with the end product. One thing to note however, if you do not specify they will add charges for large balloon nags to transport the balloons as well as the high float solution used for longevity. read more

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I'd heard that the had white gloves, and that's what I was looking for, so I had to go see. They did, so I bought them. In the process I saw that they're getting ready for Gasparilla, the pirate gear is out in full force. However with that, comes cranky employees. Don't worry folks, I can assure you, people with carts really won't push through where you all are stocking. We're pretty good at gauging that kind of thing. No need to snark at each other where the guest can hear you, that's not the way to endear yourselves to the public. Bonus when the guest calls you on it. read more

Visited as I was in need of decorative seasonal items. This Party City location is well organized and has lots of staff available to answer questions and assist with finding products. Great fall and Halloween items! read more

Party City is a chain for costumes, party supplies and accessories. I've been to many and this time was on the hunt for some accessories for a 20's themed party. They were all out of flapper headbands and when I inquired if they had any that I had missed, the employee actually took one out of the costume and gave it to me to go along with the gloves that I was purchasing! Way to go above and beyond for a customer! Have been to many of these stores over the years for party supplies and costume accessories and they usually have some items but I do find their costumes pretty cheap and cheesy. So 5 stars for the customer service I received, 3 stars for being hit and miss on what they carry giving this PC a 4. read more

My verdict still out at Party City. A lot of what they have to offer is very, very cheaply made and kinda cheesy. I went looking for some special event accessories and was quite disappointed and what they had to offer. I've been the Party City's many many times and I think the best way to really get the best out of Party City is to go online and order what you want and receive it that way. You also seem to end up with some better deals and a whole lot more merchandise. The only thing that's bad about this is you cannot see it before you purchase it. Well I guess it has a purpose to serve and personally I've used it many times for balloons, plates in themed parties but overall my initial feeling still stands. Somewhat frivolous and overpriced for the quality of the items you get. What's a girl to do? Sometimes she gets stuck in you gotta make do with what's close and convenient. read more

What a cluster - understaffed - 1 checkout person - lady in front of me not wearing mask - employees not saying anything to her or her 20 year old daughter. Sign on entry Mask required. I had 1 item she had 50 items . I finally left and put my item down read more

I despise this location. Everytime I come here, there is an issue. I prefer the citrus park location. The staff here needs some serious training in customer service. The girl at the counter was extremely unpleasant and the lady filling our balloons was even worse. I mentioned something and she basically told me I was wrong... with an attitude. I will never come here again. Management: invest some money in some basic classes in customer service. read more

I can't speak for all party cities but this location went above and beyond to make sure I got what I needed. Marty the manager is patient and helpful. Thanks Party City! read more

Whoops. Our granddaughter needed to get some blue clothing/add ons for the school music show scheduled for tomorrow and we didn't really know where to go. We were at Target and, on the chance, stopped into Party City and there were a large number of blue add ons from hats to hair pieces, to gloves to Hawaiian Leis. Even found a half gallon of Bubble mix for the large wands. I'm not usually a dress up in a costume guy but my granddaughter loved the place and my wife, who is a school teacher, seemed to find a number of ideas for class skits. All in all, was a savior. read more

One of the largest and cleanest party city's I have been in. Though they didn't have what I was looking for I still found some other items. Prices I think are a little high but that's all PC's. If you have a color scheme they definitely have many color selections for party ware. read more

The worst customer service experience of my life. Called 5 times and kept being put on hold by an employee named Emily, who was hands down the most unhelpful individual I've ever had the misfortune of speaking with. Had a simple question she could have answered but instead chose to keep putting me on hold, for 5-7 minutes until I hung up. Please take your money elsewhere. read more