I am sharing this as a caution in choosing this company as I see many positive reviews but our experience was FAR from positive. I was part of my best friends wedding this past weekend and our experience with Party Factory was beyond unprofessional, rude, and demeaning. My best friend placed an order for linens 6 months ago to which she was told they would be able to fulfill said order. Two weeks before the wedding (nearly 6 months since placing the order) she was contacted by Party Factory informing her they did not have the colors she wanted. Upset but understanding things happen, she came up with a solution and choose to do all white linens to which she was then told they also cannot fulfill. Again this was two weeks before her wedding after months of being told that everything was fine and she would be able to get the linens she needed/wanted. Upon the day of the set up and rehearsal (the day before the wedding) the linens were dropped off--this include disproportionate amounts of black, grey, silver, and white. On top of this, two of the white table clothes had stains and the company did not drop off the drapes for the ceremony backdrop. We called and waited to have them delivered. Further when they were delivered, there were lose threads and not all of the drapes were there. At this point we were so behind we did not have time to wait for more so we did what we could to make it work despite the mistakes made by this company. Thankfully, the venue allowed us to use some of their own and we ended up not using any of the black cloths. The night of the wedding when Party Factory came to pick them up the owner Cyrus was present and the wedding coordinator explained the stains and how we had not used the black asking for a refund. Cyrus was unbelievably rude, disrespectful and demeaning telling the wedding coordinator to "lower her expectations" and that she "obviously doesn't know the industry and has never done this before" to which she quickly corrected that she was a wedding coordinator and had been part of this industry for awhile. Further, several days after the wedding Cyrus sent an email to the bride accusing her of being a "bully" stating that "[she was] rude to [his] staff, and has unrealistic expectations of people especially after [she] hasbeen a bully to them.  [He and the staff] all love working on events and helping to make events the best product that [they] can, when [they] are working with people who are nice and share [their] goals of a great event it encourages [them] to double [their] efforts, however you [the customer] crap on people and are not the kind of customer [he] wants to work with.  Please use another company in the future." It is also worth noting that the individual he emailed (the bride) was not even present during the time of this encounter. I am in awe of the unprofessionalism and disrespect. I cannot express into words how much I would NOT recommend this company to anyone who wants an stress-free and communicative experience for their wedding or other events. read more

Terrific Service, Great Rentals. Nice People. We have rented chairs, tables and tablecloths from Party Factory for a yearly spring gathering of friends and family now for three years in a row. Our experience was stellar all three years. They are easy to work with and very clear about logistics and prices. They arrived with deliveries on time as promised, and picked up on schedule. Their billing is seamless and has always been correct to the letter. Their equipment is in perfect condition. And they are very nice to deal with in person, on the phone and by email. Really just a great experience overall. Highly recommended and we look forward to working with them for all of our future parties. read more

They were so easy to work with- we ended up needing our chairs delivered and they came through for us, no problem. I will use them again for sure! read more

Went to their website to book benches for my daughters wedding. Completed the reservation and paid the deposit then received the email confirmation for everything, including the time to pick up and return the benches. They canceled our reservation 9 days before the wedding because they said they would be closed at the return time. Their web site set the time and allowed the time and sent the confirmations. They wanted us to pay more then the full rental cost to return them at the scheduled time. If their web site allows for the scheduled time then they should honor the time. Will never use or recommend to anyone ever!!! read more

Low prices, easy pick up and return. Odd location, but worth the savings! Supplies all came as described and were clean, good quality and ready for use! read more

Party Factory was there for me on short notice! I was hosting a baby shower, shortly after returning from vacation. I had completely forgotten prior to going on vacation to reserve chairs for the event. However, a quick email to Party factory and it wasn't a problem at all. They were able to rent me the 30 grade A white chairs I needed in a snap and it was easy for us to pick them up, and return them the next day. Great customer service! I'll use them for all future events and recommend them to others. Kim H. Oregon City read more

I rented tables and chairs for recent dinner get together. They were easy to order what I needed, delivered and picked up the items, which was a big help. I thought the rates seemed very reasonable considering all that was involved. read more

We used Party Factory for our Oregon City Wedding this summer. Cyrus was really patient with us and our unfamiliarity with party planning. He was able to give us ideas about scope and locations. He also helped connect us to other vendors and catering services. He came out to visit the site and meet with us a few times before the event. read more

Party Factory - Wedding Set up in Oregon City - Party Equipment Rentals Near Me - Oregon City, Oregon

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Cyrus handled all the rentals for our Oregon City wedding, including numerous changes made prior to the event. I was very happy with everything: the high level of customer service, choices available, even the china design provided. I felt he went above the call of duty and was especially helpful with an extra early Saturday morning delivery and Sunday morning pick up. Nice job! read more

We had a great experience from our initial order all the way to the final pick up. Their equipment and prices were great. Their delivery times were spot on and very professional. Thank you for making this part of our anniversary party completely worry free and great. read more

Cyrus planned my wedding, provided rentals, and DJ'd. He was very professional and punctual. These were all things that I needed when I was acting like a "bridezilla". The timing of each segment was great and kept the movement of the party going. I was overall very happy with the service and would definitely recommend him. read more

I had read the reviews before using this company so I thought everything would be okay. The tables and chairs were filthy when we started setting up. I was shocked and we spent hours cleaning both. I would not use this company again. I would pay a bit more and get clean equipment. To clean other people's filth is not what I want to do when I am in the midst of setting up for a party of 60 people. read more

Cyrus has worked on numerous events with me from Weddings - Fund Raisers - Corporate Events to the Gold Rush finale event. He has always done a very professional job. As a DJ he keeps the guests engaged and everyone has lots of fun. He is very good and I always recommend him on any type of event that comes up. read more

Excellent service. On time delivery. Prompt replies to my emails. Friendly. The white chairs we rented were quite dirty. We had to clean all 30 of them before the wedding. Not cool. read more

I would never rent from this guy ever again. Returning his products is like hitting a moving target. My service sucked, he treated me like I was stupid and at the end of the day, I would hate for somebody else to go through the same experience as me. Steer clear of this guy..... read more