Been here a few times with my husband. We love it, staffs friendly and helpful. Prices are fair and…read moresometimes even low in my opinion on some things. We are always excited for Halloween time as they tend to have some stuff you just don't find at the bigger chain stores.

Wouldn't accept my return with original receipt and packaging within 5 days of purchase due to…read more"covid restrictions" said the employee who wasn't even wearing a mask

You could go to big-box retailer, but you will NOT experience the friendly customer service,…read moreability to interact with available staff, and the various inventory to see (and get new ideas!). I prefer these family-owned businesses where you get personalized attention and so should you the next time you have a party or holiday event! Thank you to the Party Shop team!

Terrible experience with customer service. I made a mistake in buying a costume from them online. I…read moreasked for next day delivery. I did not receive it because the postal system in my area did not work on Saturday. This was not advertised on their website but now the item was useless to me as the event I needed it for already occurred. When attempting to return in an UNOPENED and UNUSED condition I was initially told I would have to pay back return shipping and there was nothing they could do for the initial postal payment. Later, after posting a negative review I am now being emailed that they will not accept it period. Extremely unprofessional. This is what differentiates the big companies from small ones like this.

Party City every party, starts here. Party City stores are…read morefamous for providing the best party themes for every event. But, party city also has the best Halloween Costumes for kids of all ages. My son loves going, to party city every year to purchase a new Halloween costume.

Came here for a masquerade mask and left satisfied. They discount my mask because there was a dirty…read moresticky spot located dead center on the mask and they didn't have extra. Talk about great customer service!