Since moving to Forest Hills this one spot can complete your party list. People actually attempt to help you out. You don't always find employees who care or actually help you. Nothing today is inexpensive but at least the quality is worth while.Unfortunately many of these stores in Astoria and Brooklyn have closed. If you are accustomed to go straight there very disappointing they are no longer available! Toinette read more

I wish there is a zero for customer service. Not sure if the cashier is the owner but similar to other posts she is absolutely rude. A tip - work on the attitude, you should not be screaming at your customers especially if these are paying. You yelled at a person in front of me and then me. You yelled at me for not knowing where the basket goes and then for a bag you even forgot to charge. I bought over $35 in items and I told her I would need a bag which I was ok paying for it. She forgot to add the bag - I guess because she was talking to her employee. Unfortunately, I had no cash and she said she was not going to charge my credit card as the minimum was $10 and her ripped plastic bag was 50 cents. Not even 5 cents - it was 50. While she put all my 13 items in the bag she kept yelling at me. I'm sure she did not become poor for not charging me for the bag. I like to support small businesses but I will definitely not support this place anymore. One more tip - respect is earned. You never know if someone is having a hard day. Clients are also earned. Don't drive your clients to other stores where they are respected and treated kindly. read more

Party R Us - Ripped bag - Party Supplies Near Me - Forest Hills, New York

The lady at the register is the rudest most disgusting person ever. She yelled and startled my child for approaching a toy without realizing I was right there. Besides the fact that most of the items in this store are either fake, extremely poor quality, or overpriced I would avoid buying anything from here for that attitude alone. Someone needs to tell this woman that her business revolves around children and if you're scaring them to death at the door you probably shouldn't have this kind of business. I can't wait until this place shuts down. Report!!! read more

I'm so surprised by all the negative reviews because I LOVE this store!! Maybe it's because I've never really had to interact with the workers. I go in and get what I need- every single time. Unlike the other local store" on continental that literally never had what I was looking for- be it a gift bag for a bottle of wine, large aluminum trays, etc. Anyway, Party R us always has whatever I need and more. Really nice party supplies too. I hope they stay open for a long time! read more

Come here for the cheap (but nice) cards and wrapping paper but don't expect much in the forms of customer service. If you have social anxiety and the idea of interacting with another human scares you to death than this might be the place for you. I don't think in the many times I have been in have I ever been given one word from whoever is behind the counter...not even when I initiate and say hello, smile or say thank you. If you can try and not get a migraine from the extremely potent plastic smell, they do have some good cheap random items; ex; shower curtain liners, etc. read more

Rudest, most disgusting service ever. Politely asked questions about some balloons and I swear the older lady at the cash register gave me the nastiest attitude, like I was asking to have a free handout or something. I still bought the balloons I needed and even then she was horrible. I almost threw my money at her cause she didn't deserve my business but there are no other places I could buy balloons in the area. Will plan ahead next time to make sure I never come back. I'm all for supporting local and Asian run family business but this place will never get a dime from me. Stay clear.. you were warned. read more

Very rude staff. Doesn't speak English . Went to buy balloons . After paying they put helium.I was in the store trying to tie a knot. Was there for maybe 4 min I asked the cashier, how he made the knot. He looked lost and didn't want to assist . Another gentlemen's takes it from my hand . ties the knot and says "ok , go home " I don't know how they're in business. Thought about cursing him Out but I doubt he will understand . Will not return to this place . read more

Nasty rude lady in the front register. I bought an item for $1 and she charged me tax and it was $1.08. So I wanted to help her and purchase another item under 92 cents so she wouldn't have to give me so much change back. She ignored me when I asked what's under a $1. She then proceeded to yell at me to hurry up. I told her to relax and not yell at me which she continued to mumble under her breathe. I will not ever go into that store and there's no reason for anyone to spend money in a business where the owner is such a miserable piece of trash. read more

I love the selection of items they have here. I've come here when I needed to make a quick store run for a kids birthday party gifts, toiletries, things for the kitchen, school supplies, and they almost always have what I need. read more

Party R Us is the only dollar store I know of in Forest Hills conveniently located on Austin Street in the middle of the busy block. I've been here on multiple occasions to buy shampoo, candles, bathroom mats, toilet cleaner, and other miscellaneous household products for a fraction of Duane Reade prices. I've been satisfied with every purchase except for one time. Once I purchased a shower head that was defective. The water squirted through the shower head openings where the parts are connected. So I went back to the store to return it however the store policy is 'No returns'. Only exchanges or receive store credit. I understand. This is a privately owned business. Other than no refunds, the store is great in terms of selection and prices. You'll find great deals on school supplies, birthday merchandise, holiday items (Christmas, Valentines, etc.), and other useful goods. Just remember to avoid the shower heads! read more

Party R Us - Party Supplies Near Me - Forest Hills, New York

This place charged me extra money for using a credit card and did NOT mention it. I suggest not giving this shop your business at all because it's a horrible thing to do to their customers but if you NEED shop here, DO NOT USE A CREDIT CARD. read more

It's like a dollar store with delusions of grandeur. They've got...stuff. Mostly junk. If you need stuffed animals or wrapping paper, maybe its your kind of junk. read more

They have most thing that you look for and good prices, compare to other stores, even party city. The customer service is nice , when I ask they always help. Now they have the new mas melón pillows ! read more

What disgusting owners who don't thank or greet their customers. I know we are all in a panic now but you couldn't give me something for nothing from this store nor would I ever enter it again!! Nasty, Nasty, Nasty!!! read more

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They have bts merch and that is all I needed to come to this store. They also have Minecraft

RUDEST OWNERS EVER!!!!! Don't look at you when you ask a question. Brush you off! I tried to be nice but they do not reciprocate! And barely speak English read more

I am all for supporting local businesses. The problem becomes when a business only cares about money and does not reciprocate in any way to the loyal customers who support them. The lady, who I assume owns this business, was extremely rude. I looked around for matches but could not find them so I went up to the front to ask her where I could find matches. She rudlely pointed at the back of the store yelling "back! back!" I was like fine I know she's being rude but I'll try looking for them again. They were no where to be found so I asked her again hoping maybe she would be more specific and she started yelling "aisle two! aidle two!," while jabbing her finger at aisle two. I took a look all over aisle two but could not find it. The lady then decided to step out in view of me and arrange items. I asked her if she could help me find where the matches were but she just stared at me like I was inconveniencing her. At that point I just gave up and left. As I left I told her I could no longer support her business and would not be coming back. She then started yelling at me in front of my little boy and screamed "f@ck you!" Well that left a bad taste in my mouth. It is beyond me how anyone who depends on this community for their money and support could be so rude and indifferent. They are in dire need of a reality check and everyone who walks into that store should ask themselves if they want to support this kind of business. I am not surprised in the least at all the bad reviews here. I've been going here for about six years and have noticed their poor attitude towards customers. I'm done buying stuff there. Here's my basic message to you: learn to appreciate your customers and learn some interpersonal skills. If not you will lose them. read more

I got there abt 8:30 on a Saturday, they were closing early, I rly needed some balloons blown up for a part that night and had already gone to two other places. They were so nice and let me in, although they were closed. I was so appreciative. read more

We stopped in over the weekend to check out the selection at Party R Us and I bought a mess of fun colorful stuff for work- pens, folders, and boxes. The store is so new and merchandise is so fresh, that the new plastic man-made fragrance hits you as soon as you enter the store- YAY! Everything is priced to sell and there's plenty to look at. Check it out. GO! read more

Party R Us - Party Supplies Near Me - Forest Hills, New York

if i can give no star I would! No customer service at all. People working there (most likely the owners since this is a family business) are very rude and disrespectful! The old woman at the Cashier yelled at me and I told her to tone down her voice but she continued yelling. I like to support the use of local small businesses but I do not need the stress. This is the reason why I prefer shopping at Amazon. read more

Customer service does not exist here. The woman behind the counter spoke limited English and anything you ask her for, she repeats it and then looks as if I ask to purchase a live baby' with 2 heads. There is a young man sitting in a corner who works there, but he is more interested in his cell phone than working. He seemed annoyed to have to get up to show me where the picture frames were. No smiles in this "Party R Us" place. Just some sour faces and they could care less about your business. Such a shame to have owners like this in our neighborhood. Truly miss the Party Store that was off Queens Blvd that had absolutely everything and the service was friendly and helpful. read more

You always want to try to support local businesses, especially during a pandemic, but I think this will be my last time in here. It has cheap party goods in a cinch but it's not worth the hazard of going into a crammed stockpile of a maze with people everywhere for wrapping paper. They don't respect their customers, completely ignore social distancing, even on the line. The lady at the front is also very rude. I'm over it. read more

here's what you need to know about this neighborhood store: no social distancing!!!!!!!!!!!!!!!! in the height of a pandemic how is there no reinforcement of maintaining the safety of customers???? customers are literally standing so close to you that you are mask to mask with the other person!! you tell management and nothing happens!!!! i want to support local businesses but not if they are going to jeopardize my health!! i will be reporting this and filing a complaint with the town the local chamber of commerce and the better business bureau!!! no social distancing = no supporting local businesses!!!!!!!!!!!!!! read more

Bad service. They will hover over you if your kid tries to play with their precious toys and then have the audacity to ask you are you going to buy anything or just play. read more

Party R Us opened up not long ago and it pretty much a variety store. They sell almost everything. It's not just a party store. They have school supplies, home and kitchen stuff, and a whole bunch of other home utility accessories. I bought a few wash buckets from Party R Us and they worked out great. Reasonable size for a reasonable price compared to places like Target. I also looked at some their gift wraps and didn't like any of them. It's not that they were bad, they just have a lack of variety for gift wraps. A majority of them were children's or birthday gift wraps. I was looking for something of a solid color or wedding theme gift wrap. The owners here are Chinese and they always seem friendly and helpful. read more

They have pretty much everything you could need from a store like this. Organized, clean, good selection, good prices. I'm a teacher and i found a million awesome things for my classroom. read more

I have to agree with the other negative reviews. Staff especially the older woman is very rude when you have a child with you. I was going to buy toys for my son when I was very rudely told repeatedly to watch out for my kid ( which I diligently was). I wanted to see what toys he wanted so I encouraged him to look for stuff. We were wrongly accused and yelled at for breaking a cheap slinky toy that she had in front. I' m all for supporting local small businesses but such rudeness was totally unacceptable and we left. Never coming here again. read more

I went here on a whim and was startled when the owner yelled at my child for playing with a car. Don't come here if you have happy children! read more

The merchandise is not very good quality. I returned an item about two hours after I bought it, with the packaging and receipt since it did not work and the two women working said they wouldn't return it or give me store credit since it was opened. I said I didn't know if it was broken until I opened it and tried to use it. They showed me the sign that said opened items will not be returned. I told them I wasn't leaving until they let me exchange it for another item that was similar. They kept talking behind my back in a foreign language and gave in when they realized I was assertively not leaving. I went and got the similar item to exchange it at that point. They said you can't return this. I said if it doesn't work, I will be returning it. At that point they refused to sell me the item and gave me back the cash for the first item. We had a heated exchange about how horrible their customer service was and how the merchandise was cheap. I will never shop their again. I'm sure we are all better for that decision. read more