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    Party Wow - Queens

    1.0 (2 reviews)
    Closed 10:00 am - 9:00 pm

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    Rubie's Costume Co

    Rubie's Costume Co

    (4 reviews)

    Ozone Park

    DO NOT BUY. Ordered an Iron Man costume for my son for Halloween via their Amazon site. What was…read moreshipped to us was missing items, and the face mask was broken. When contacted, they said "ship it back to us unused" but never provided a return address or shipping label. They then refused to issue a refund, and accused us of trying to get a costume for free. They threatened to and followed thru on their promise of never allowing our negative reviews on Amazon. So, they continued to fleece other customers. I lodged a complaint with the NY AG's office and FTC but nothing was done.

    Rubies costumes took my money in May and didn't ship my item. Do not buy with Rubies if you want…read moreyour costume by Halloween (or at all). I placed an order on May 29, I emailed Rubies for weeks and weeks, and in August, I finally copied their executive team on a email and filed a complaint with the BBB seeking shipment. In retaliation they cancelled my order and lied stating none of this happened. So I am sharing my experience now. Rubies Costumes is also known as Costumes.com and costumesupercenter.com They advertise same day and next day shipping for items that they actually do not have in stock or plan to sell, but they take consumer funds for it and hold the money for months. I purchased a costume in MAY. It is AUGUST and they still have not shipped the item. When I reached out in June, they said "system upgrades preventing shipping"....and that it would ship in the next week. It didn't ship. I followed up again and was told the same thing--system upgrades. It had been 5 weeks at that point. I followed up again and was told the same thing. So I left a review on their site and they deleted it (violating the CRFA) and emailed me telling me that I could cancel if I couldn't wait and INDEFINITE amount of time and they refused to tell me why now the item was not shipped since they were now advertising the costume with next day shipping but not sending mine. I asked them to clarify how a system upgrade could possibly affect shipping FOR MONTHS and also asked why they were advertising the same costume as SAME DAY SHIPPING on their site if their "system upgrade' was still 'affecting shipping'. They ignored me. I followed up again They ignored me. I followed up again. They ignored me. I followed up again. They ignored me. It's August. They took my money in MAY. They never shipped the costume, but they are taking people's money for costumes they don't have in stock. This is a pattern for this company. After researching consumer complaints, this is what they do to consumers. This is fraud, this is a violation of advertising laws. This is clear cut deceptive practices. They are still advertising the costume with next day shipping as I write this complaint. Today, I finally filed a complaint and contacted their corporate offices and instead of apologizing and shipping the order, they cancelled it and called me a liar. I have all the proof, but they don't care about customers or customer service.

    Spirit Halloween - 09/03/22 Huge Halloween Store

    Spirit Halloween

    (3 reviews)

    Upper East Side, Yorkville

    I've been to a lot of Halloween Stores and Costume Stores in my lifetime but this Spirit Store is…read morethe Mother of them all. This place is huge. There's costumes for every age group. They have all kinds of cool decor and accessories for you to wear or to decorate your home for a Halloween party. If you can dream it up they have it. The employees are very friendly and helpful. They just opened a couple days ago. They have a coupon on line I'm posting. Check out their website. You have to go into the store though it's an experience in itself. I'm recommending you start getting ready for Halloween. My daughter sure is starting to prepare!

    Very disappointed in Spirit Halloween. They are crooks. My son asked if they had a try on room the…read morewomen told him no. then he ask her if he can return for a refund to his credit card. she told him yes but it must be by tonight!!! So my son bought two of the same costumes just two different sizes, to go home and try on. when he went right back, after trying them on, to return them They refuse to refund my son. He spoke to the manager and he told him no as well. I called and tried to have this rectified on the phone with the main office . They also refused and refused to let me speak to ma supervisor. So they basically ripped off my son of $100. I think it is very unfair to take advantage of people especially in this day and age. I am not usually one to post this but I feel that we were not treated correctly and I ma tried of being taken advantage of. I will never be going to this store again nor ordering online. I will also be taking this to the next level.

    Halloween Adventure - Terrifier Superman has landed. Broadway side entrance.

    Halloween Adventure

    (193 reviews)

    $$

    Greenwich Village, East Village

    Ummmmm so on October 11th while I was New York Costumes / Halloween Adventure checking out a couple…read moreof things & seeing few old friends.The whole time I was there nothing was said to me till later on in the night when I was talking to the security who happens to be a friend telling me that I'm banned & have been for the longest.That's news to me & to him which idk y I was banned in the first place.The first reason why I was banned was cuz of a bad review I had left on Gothic Renaissance on yelp which was many months ago & had nothing to do with HA.Now on October 12th I got a second reason y I'm banned & the reason is so fucking ridiculous that I can't believe it myself & this reason was that I tazed a customer in 2018.Somebody that works in this disgusting store had the balls to make up a LIE for no apparent reason & this trannie worker(no longer friends)chimed in & said "Yeah she did that".Few people I've told this to are in shock by this cuz they know it's NOT TRUE & NEVER HAPPENED @ all.I have contacted the manager since that morning(Oct 12th)& no response but even tho she's the one who said it to another worker to tell me.I called the store to talk to the Owner of the store,but he was running all over the store & doesn't talk on the register phone.The plot thickens at HA,later on I was told that the hiring manager who I thought was a friend was going around the store telling her co workers that she was avoiding me,gave them a reason & thought I knew about it & it happened before this absurd accusation.Last time I checked I gave that multi headed hydra her xmas gift last year & I thought to myself that I should cool it with going to the store a lot & let her work(giving space),so I don't know where she got the idea that she needed to avoid me.With all this being said & done I'm just curious with questions such as: Was this customer a female or make Did someone vid this on their phone What did the customer do that I had to take them Why wasn't I arrested for this right after it happened Why didn't I get fired right away How come I worked at the store 2 more times after 2018(2019 & 2021) How was I able to keep going to the store after 6 years Nothing adds up to this fucktarded accusations & no proof of this ever happened.These people that work there are just drama dwellers & petty ass people that can't focus on themselves cuz they're so caught up in bringing drama to their shitty minimum wage job.This why I don't support them.Now they're butt hurt cuz I made a post about what happened on social media that they wanted to bring in lawyers & posting about my TRUTH ISN'T ILLEGAL.Does this count as a lawsuit⁉...... Yelp doesn't like this cuz I had work "relationships" with the scumbags & my post is a no no

    Staff harassing you simply for asking questions or being in the wrong place... I was called…read moremultiple homophobic slurs because I was looking at a location that was apparently off limits (I had no idea) then when I asked where it would be I was called the slurs... then kicked out for being in the wrong place. I will not be returning and I advise all to avoid this place

    Party Wow - Queens - costumes - Updated May 2026

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