I purchased a new GE Profile oven and a GE French Door Refrigerator through Bouchard Pierce in…read moreEssex Vermont. From purchase through Julia Cozza to the delivery, was an exceptional experience. Julia handled my multitude of questions with concern and clarity. The delivery was spot on time, gave me a call 15 minutes out. I live in a very old house with narrow doorways and steep steps. Jack and Ray delivered these appliances after many measurements, without any complaints as to the difficulty. Took off my doors with great care and hauled these heavy appliances up my narrow back steps weaving around a railing where there was not 1/4 inch to spare. They took care and time with all aspects, from Jack showing me tips of how to use the induction range to Ray making sure I was careful about putting frozen food into the freezer before it was at the temperature required. I truly valued their help and most important to me, was their attitude of concern towards me, the homeowner and the respect it reflected towards Bouchard Pierce. I will never shop anywhere else, ever.

We recently decided to purchase a Bertazzoni induction range from Bouchard-Pierce rather than a…read moreless expensive online retailer to support local business. While the sales staff and installation teams were both friendly and knowledgeable, we have now had the worst customer service experience I've had in decades. Fair warning! In less than 5 weeks, a knob broke on the range making the burner inoperable. It's now been over 7 weeks since we reported it and we are yet to get it fixed. In the interim, another knob has broken. We are out $6k and the customer service team could honestly care less. Their communication has been basically nonexistent and the two times we've had to call to follow up, the sales rep was incredibly rude, interrupting me constantly and passing the buck on down the line to anyone she could think of- throwing her sales team under the bus, blaming Bertazzoni, and basically telling us that neither she nor Bouchard-Pierce were remotely responsible. I run a global customer success and services team and if any of my colleagues treated a customer the way we've been treated, they'd be terminated immediately. While I understand that there are constraints in any system, I know what decent customer service looks like and this is NOT IT. I hate that I can't recommend these folks because I am a very loyal local business supporter but this has been a truly terrible experience.

Overpriced and underwhelming. This store has clothing, housewares, gifts, decor, and a lot of other…read morestuff, but it is clearly catered to deep-pocket shoppers. It felt cramped and hard to maneuver inside. We went about 30 minutes before closing but got looks from the staff that we were prowling in the middle of the night.

The Country Store on Main is everything you'd expect to find at a quaint little shop in the quaint…read moretown of Stowe, VT. Fabulous selection of home goods, mostly kitchen items, but also candles, soaps, linens, greeting cards, and I'm sure other items I have since forgotten. The problem is I didn't need anything, and we are already stuffed to the gills in our small little home with "stuff" anyway. Did that stop me? No, I bought a cute little bowl, maybe 2-3" in diameter only, that I will use for display purposes only in my kitchen window.

We had such a great experience with WKB. Our designer was wonderful from the first moment we met…read more He was so knowledgeable, friendly and had great ideas and suggestions to make our kitchen re-do exactly what we wanted. Our project was small but he was so attentive and there for us throughout the whole process including installation day. We met other local granite businesses but they didn't compare to the level of professionalism, quality and service you will receive at WKB. I can't recommend this place enough. You must go here for any kitchen or bathroom renovations. You will not be disappointed with them. They are amazing.

We could not have been more pleased by the quality of service provided by Woodstock Kitchen. Ben…read moremade the entire process of selecting the right countertop fun and exciting. He worked closely with us every step of the way, kept every promise, and provided the insight and suggestions that made the decision making process so much easier. His team of installers did a fantastic job. We could not be more pleased with the product, service and assistance. Never would have believed companies like this still exist. Our faith is restored!

Items are lovely but the prices are pretty high, definitely someplace to go if you are looking for…read morea beautiful souvenir and have a little more money to spend.

Kate and her staff are great. We moved into a completely unfurnished house in Stowe and Stowe…read moreLiving did an outstanding job getting us set up in a very short period of time. We could not be more pleased the finsihed product and overall service. Kate and her staff have wonderful and complete design and decorating expertise. Highly recommend.

The customer service we receive from Ernie Hathaway is outstanding. We purchased bathroom and…read morekitchen hardware from Close to Home about 15 years ago. Over time, we have needed replacement parts and advice about maintaining our purchases. Ernie Hathaway has been extremely helpful and responsive to our needs. I cannot imagine anyone providing better service after the sale. I would definitely turn to Close to Home in the future based on the experience we have had.

I needed a lock for my bathroom door. Close to Home helped me purchase it from Emlek. When Emlek…read moresent something that wouldn't work for the door, Close to Home helped me reorder to get the correct lock. I have worked in the past with Close to Home for expensive items. They helped with this inexpensive item, too. I'm a happy homeowner! Thanks, Close to Home.

I needed a piece of PVC pipe. I had gone to one of the large home improvement stores in the area…read more They had the pipe in 10 foot lengths, but would not cut it to the shorter length I needed. I went to Blodgett's and they found a slightly damaged 6 foot piece which they GAVE to me and which I could fit into my vehicle. There was enough good pipe for me to cut to the length I needed. Makes me happy that there are still nice people in the world.

From the owner: Blodgett is a supplier of plumbing, heating, air conditioning and commercial refrigeration…read moresupplies. Blodgett has a showroom called the Blodgett Bath Showplace to assist homeowners, contractors, architects and designers in selecting quality items for new construction or remodeling of kitchens and baths. We specialize in energy efficient solutions, including heat pump solutions for heating and cooling, water saving toilets and faucets, and solar hot water systems. Our solutions typically can save consumers 20-50% of their current heating and cooling costs. Blodgett is the tradeperson's supplier of choice, and although we do not do installations, we are able to provide lists of contractors with expertise in the area of interest to the consumer.

If you are looking for beautiful countertops, Vermont Precision Stone should be your first stop…read more They have a myriad of choices, their service is excellent, and their work is precise. We chose Vermont Verdi for our countertops. We went to the quarry in Rochester to pick our stone. 2 lovely young men came to our house to measure. Then it was installed. They were professional, friendly, and always on time. There was no mess, my kitchen was as clean as it was when they came. To say the least we were very satisfied with our countertops. They are absolutely beautiful.

From the owner: Specialize in all types of stone countertopsread more

Way over priced. They have this big old Fashion…read morepresentation that they thing will get you to spend close to $10k! Get with the times, and make the presentation quicker, easier, and much cheaper.

Bathfitter finally came through with a beautifully done job. The workers were professional,…read morecourteous, and got it done in a day. Trevor was extremely hard-working, detail-oriented & knowledgeable. Would highly recommend.