1. Blodgett Supply

    1. Blodgett Supply

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    Williston, VT

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    Blodgett Supply

    5.0 (1 review)
    Open 6:30 am - 4:00 pm

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    7 years ago

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    Bouchard-Pierce - Before after

    Bouchard-Pierce

    3.7(20 reviews)
    2.3 mi

    I purchased a new GE Profile oven and a GE French Door Refrigerator through Bouchard Pierce in…read moreEssex Vermont. From purchase through Julia Cozza to the delivery, was an exceptional experience. Julia handled my multitude of questions with concern and clarity. The delivery was spot on time, gave me a call 15 minutes out. I live in a very old house with narrow doorways and steep steps. Jack and Ray delivered these appliances after many measurements, without any complaints as to the difficulty. Took off my doors with great care and hauled these heavy appliances up my narrow back steps weaving around a railing where there was not 1/4 inch to spare. They took care and time with all aspects, from Jack showing me tips of how to use the induction range to Ray making sure I was careful about putting frozen food into the freezer before it was at the temperature required. I truly valued their help and most important to me, was their attitude of concern towards me, the homeowner and the respect it reflected towards Bouchard Pierce. I will never shop anywhere else, ever.

    We recently decided to purchase a Bertazzoni induction range from Bouchard-Pierce rather than a…read moreless expensive online retailer to support local business. While the sales staff and installation teams were both friendly and knowledgeable, we have now had the worst customer service experience I've had in decades. Fair warning! In less than 5 weeks, a knob broke on the range making the burner inoperable. It's now been over 7 weeks since we reported it and we are yet to get it fixed. In the interim, another knob has broken. We are out $6k and the customer service team could honestly care less. Their communication has been basically nonexistent and the two times we've had to call to follow up, the sales rep was incredibly rude, interrupting me constantly and passing the buck on down the line to anyone she could think of- throwing her sales team under the bus, blaming Bertazzoni, and basically telling us that neither she nor Bouchard-Pierce were remotely responsible. I run a global customer success and services team and if any of my colleagues treated a customer the way we've been treated, they'd be terminated immediately. While I understand that there are constraints in any system, I know what decent customer service looks like and this is NOT IT. I hate that I can't recommend these folks because I am a very loyal local business supporter but this has been a truly terrible experience.

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    KOB Kitchen

    KOB Kitchen

    3.4(5 reviews)
    6.6 mi

    Better quality cabinets at Big Box prices. Our order was delivered complete in 10 days. Assembled…read moreyourself takes a little time but well within the abilities of anyone comfortable with a power screwdriver and a drill.

    I wouldn't recommend to anyone ever! We had Brianna who was kind however was negligent with our…read morecare which caused major issues with our kitchen. We paid them a large amount of money to special paint our upper cabinets which were not only grossly the wrong color, but quality of the paint was unacceptable which has several damaged, dings and huge errors in paint. These issues are beyond minor in defect and reflect a failure in both workmanship and communication. I requested remediation in a timely manner with photos and was denied by their contracted 802 Cabinetry dealer (who owns them which is a conflict!) and additionally them as they report my issues to be industry standards. Once you pay this company, they do not care about you or your cabinets. They lack any and all empathy or basic human understanding of a home. I am a mom of 3 children, and this was my 1 time being able to redo our kitchen and KOB has completely failed me. Although I have full acknowledgement from Briann their sales rep that my experience has been terrible and they failed on numerous fronts, they will NOT remedy this in any manner. I will be taking them to court to rectify this 10,000+ error in their service and quality of work. DO NOT SHOP HERE! It is illegal and immoral what they are doing to people.

    Superstore Appliances - Couch and glider/rocker

    Superstore Appliances

    2.9(46 reviews)
    0.9 mi
    $$

    *Buyers beware. *I will not buy from this company EVER…read moreAGAIN! *Very unprofessional, snotty on the phone, lies *Scratched our flooring, unit delivered was defective *Was promised a credit to be issued in a check... never received it *Attempted to contact them via e-mail twice they never responded *Horrible experience *They lied to us about a credit to be issued for our inconvenience just so I would allow another delivery of another unit *I would look elsewhere for your household needs *We want to buy new furniture but it surely won't come from The Superstore!

    The Superstore sales person was great. The delivery and followup was not so great. We were the last…read moredelivery of the day and it was obvious that one of the delivery people was in a hurry. When they pushed the refrigerator through the doorway of our living room (the best way to bring it in) they took a chunk out of the wall casing. They assured us it would be fixed. To fit the refrigerator into the opening between our cupboards the one anxious delivery guy pushed it so hard you could hear the hardwood floor scratching. I haven't looked under the refrigerator, but there is a noticeable scratch that is in FRONT of the refrigerator. That one makes me angry every time I clean the hardwood floors. The nicer delivery guy said he would make note of it and make sure it got fixed. We never heard from them. We called the Superstore and they said there was no note, but assured us they would take care of it through their delivery service. A few weeks later we called Superstore again. Nothing happened. My husband finally fixed the gouge in the wall board himself. He is not a handyman but since it is low to the floor it is at least white like the rest of the wall board. The scratches in the wood flooring are still pretty annoying. That said, I would probably buy from them again only because the local box stores are worse.

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    Superstore Appliances
    Superstore Appliances
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    Blodgett Supply - appliances - Updated July 2026

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