My family was staying at the Hilton in Pasadena this past Saturday when the people in the room next…read moreto us started partying late into the early morning. Once the hotel advised them to stop partying, a little while later, we could here physical fighting that spilled into the hallway and then banging up against our door. Very scary stuff for a family at 3am trying to sleep. I called the Pasadena police and they arrived within minutes to resolve the situation. From the dispatcher I spoke with to the successful resolution of our serious safety concerns, we were grateful. Thank you so much for helping to keep society safe. We support you!

Pasadena Police Department's officer Jessica Austin violated my rights by placing a molar mic in my…read moregums based off the feeling, she thought that I was lying she had no evidence and no proof, and the witness that she thought she had did not comply. She was desperate and needed to prove her case. She used a molar mic during my dental exam she hired my dentist to do so. Using persuasion that I am not a good person she manipulated the dentist into placing it without evidence and standing on an accusation that was false in court she was proven wrong. I was found not guilty in the case destroyed yet they still needed to hang on by placing a molar Mike in my mouth a GPS tracking device in my car and gaining access to my text messages by being in my car using Bluetooth

Literally want to say this to them: FUCK YOU…read more The Pasadena citation office feels more focused on extracting money than serving the public. I stepped away for literally three minutes while I had overlapping paid parking sessions and still received a citation. I submitted clear evidence, and the appeal was denied anyway. The process felt rigid, dismissive, and disconnected from common sense. I no longer park in Pasadena because of this experience.

Four people behind the counter all helping one person. City workers at their worst! It's too bad I…read moredidn't have a choice.

Not much to say about these fellas. They're local heroes and we are all grateful for their…read morecooperation and help. The Pasadena Fire Department deserves way more than 5 stars. Quick response, professional crew, and genuinely kind to everyone involved. Grateful this team is out there protecting our community. Thank you for all you do!

Rose Bowl Flea Market. Can the Pasadena Fire Dept. tell the difference between wind and heat?…read moreInspector makes the rounds 5:30am. No wind warning/advisory. Nothing over 9mph forecast the days leading up to the market. But there is a heat advisory. Tells vendors they need 40lb per leg on their canopies. Some just ignored him cause of the heat. Others suffered all day without a cover. None of the unsecured canopies blew over that day.

Called them to ask a bunch of dumb questions about the smoke alarm in my house. They were very kind…read moreand informative and helped me fix it over the phone.

Very disappointing experience with the Highland Park fire station on Avenue 60 near Figueroa. I…read morecalled regarding sandbags and spoke with Captain Jackson. Instead of simply explaining whether sandbags were available or where residents could get them, I was met with a lot of attitude and the phone was hung up on me twice. I understand if the station doesn't provide sandbags or if there are certain rules or limited supplies. That's completely understandable. What I don't understand is why a resident asking a simple question couldn't be treated with basic courtesy and directed to the proper location. Our local fire stations are an important part of the community, and I expected a much more professional and helpful response. It's not like these sandbags are coming out of Captain Jackson's personal budget or paycheck. They're community emergency resources meant to help residents prepare and protect their property. If they're unavailable or there are restrictions, just explain that. There's no reason for the attitude or to hang up on someone simply asking for information.

I'm a nurse and we called 911 for a patient with low O2 sat .. and this is probably the second time…read morewe've gotten attitude or told "for future reference" that we shouldn't have called them ..instead of helping the resident it was more of how it was an inconvenience to them to come .. and inconvenience to call 911?? To transfer a patient to Er ? Some are nice and helpful but some give "advice"? "For future reference" why we shouldn't have called them.. one guy was giving a lecture to one of my nurses why we shouldn't have called because patient was DNR and that the hospital is gonna do what you guys can do here .. and we're making it worse because patient can get more things at hospital .. , patient ended up getting admitted and hospital was glad we sent her as soon as possible .. DNR does not mean stop giving care to the patient .. especially patient was alert with a pulse .. it's sad to see some of these guys treat there job like this .. tax payers this is what you get !! Very sad

Really nice guys who came down 'Non-Emergency' and helped me with my car gas leak on Father's Day…read more Keep up the great work guys!

Wow- is the building almost 100 years old? Built / opened in 1927, when walking into the building,…read moreit feels like you have stepped back in time. Many nearby libraries have undergone major renovations and if you are a fan of older buildings, this would be a place to visit. Within 10 or so steps you can easily find yourself on the next floor - there are 4 floors altogether and the main floor is the 2nd floor. (+) free 3 hour parking (+) reasonable amount of seating in certain areas. Not as much seating amongst books. (+) decent variety of magazines There seems to be constant complaints of the homeless population, but this is typical of any city library. As long as they are respectful, I am OK with that. I hate to rate a public resource low or average, but the experience was mediocre at best. The stairs are very industrial-like and loud and the carpet looks like it could be cleaned. With all the taxes the city of Pasadena collects, there should be more done to preserve its charm.

Three years for a retrofit?? Seriously hope tax dollars aren't going to this place considering they…read morehave been closed for 2 years and aren't scheduled to be open until end of 2023. When it was open the building was cool and a great place to study. Security guard was on a power trip and spent his time telling people to put their water bottles away instead of dealing with the homeless that were sleeping there or causing a ruckus. Why was this person not fired is beyond me. City of Pasadena needs new leadership if it takes 3 years for a retrofit. Ridiculous and poorly run--play it again sam welcome to LA --land of the incompetent.

I recently had a fire sprinkler that separated from the pipe when someone accidentally stepped on…read moreit in the attic area. I found Anchor online and called them. Was I pleasantly surprised!! The owner is a true gentleman who had very deep knowledge and experience in this field. He helped resolve our sprinkler issue with the utmost care, patience, and most importantly, kindness! This company is one in a million. I spoke to other places but they did not even come close on experience, care or value. I highly recommend Anchor for anyone's fire sprinkler issues. Thank you, Anchor!!

Anchor Fire Protection is aptly named. They were a solid 'anchor' in developing plans for the City…read morere: a residential fire sprinkler install in my main home, which is undergoing a major addition/renovation. They did an excellent job installing and were very attentive to my requests and questions. The cost of install was significantly less than others I'd contacted. Vardges is amazing, but his whole staff and crew deserve a shout out. . I have rehired them, and they are currently working on my plans for a detached adu. AFP is a solid Anchor that u can rely upon.

Amazing coffee! The service was good and the ambiance is sleek. It can be a little tight and noisy…read morebut it's Pasadena which is part of the fun. I've been meaning try new coffees but I always get the same - Americano and Black Vanilla Latte. These baristas are magicians! Their lavender lemonade is wonderful and refreshing. For did I got the turkey club panini. It was delicious and big enough to share which is perfect because all their pastries are worth a try. I especially love the pistachio cranberry cake.

Nice coffee spot…read more Cold Brew: 8/10 Breakfast steak burrito: 8/10 Customer service: 10/10 Establishment seating: 9/10