I hade been in Pasadena Villa for several years and it was an awesome place to be! I went directly from the hospital! I received a great deal of help! However, when Life Skills of Orlando took over a disaster was borned with Joes management! The quality of Care depreciated more and more! We lost staff that had been there helping us! Some did not even give notice because they were fed up dealing with Management. The environment became toxic! Joe told my Case Manger to let me know immediately that I was terminated because of lack payment! It was a Monday, I left earlier because i had an appointment with my Primary Doctor. Coming out of the appoint I get this call! I was not to returned! No referrals? no paperwork ect! Very unprofessional! I cried! I found out through the insurance that all payments have been up to date! Then I called the Case manager and she said that Joe mentioned this is not a facility for long term treatment. However, there are several people there that are there long term! You know who they are Joe! so I was kicked out without resources! went into deep depression and it has cost me time to be able to deal with all your lies and abuse of power! I would like to give thanks to Marnita and coach Curtis that were always available to help! They are legitimate wise, knowledgeable and honest persons! I am sorry I couldn't say good bye and graduate from the program Like Pasadena use to do. With those beautiful big cards Marnita use to do! Joe has destroyed my dream ! or may I say his bad management! I Hope the facility will regain it's true essence again some day! read more

In addition to the life changing staff I have mentioned previously, Dr. Yolanda, Heather, Jen, and Marnita- Ryan is the most exceptional psychiatrist I have ever had the privilege of working with. His approach is met with compassion, clinical knowledge, and a motivation to truly improve his client's overall well being. His ethics can only be matched with his level of care. read more

treatment facilities are not a "one size fits all." I would personally do some more research before sending a loved one here. Trauma, substance abuse, eating disorders, and developmental conditions are not a primary focus in the group dynamics. At the end of my stay, I was asked for a "5 star review." It almost felt like I was being targeted because they knew I wouldn't have anything negative to say. The more I sit and think about my stay at Pasadena, the more I unravel about the corporate world that is mental health treatment. It's a shame that when people are in crisis, they are still taken advantage of. I do not think Pasadena is educated enough to provide support on the previously mentioned issues. I am excited to continue my treatment with my outpatient providers. read more

My first encounter was with George. He got me settled in and more comfortable with the journey of transitioning into a new place. He continued to be helpful for my entire stay. Mario was also just as helpful. He was always very approachable and would find solutions to any problem. I had an overall great experience with the entire staff. From nursing, techs and therapist....all were always empathetic and kind. Thank you Life Skills! read more

I spent 2 months as "the Villa". At first I was there "under duress" and didn't want to participate. However over time I became more cooperative. As the saying goes "you get out of something as much as you put into it." I was prepared to do the work and so it worked. I had access to a psychiatrist and therapist. All the staff were friendly and helpful. The food was great. The only reason I didn't give a 5 is because I wanted more fully trained staff and less interns. Although my "back-up" was an intern and she was amazing. Oh did I mention that we also went on outings - boat rides, beach trips and nature trails. read more

My son was just admitted there. I'm quite concerned for him. He has no choice UBC took him there because they didn't want the risk. H does suffer from anxiety and depression. Then he says they are going to give him penobarbitrol. How is that addressing his problem only doping him up and masking them, is that considered treatment. read more

Truly awful organization. Their only specialization is maximizing there profits. Run don't walk. Poor staff. Clinical help is more focused on drawing out time and running up bills and their core competence is in milking both distraught loved ones and insurance companies. 18 months after treatment still fighting to get money they owe us. A real sleaze of an organization. Can not belive they are in business. read more

I paid $8,000, closed my business and flew across the country for what was promised to be "specialized trauma treatment". Did not realize they specialize in compounding trauma. Not even 24 hours of being there, they called the cops and filed a false Baker Act because I told the psych nurse I wouldn't take Lithium. I was not suicidal, nor did I make any threats or offhanded remarks. I willingly went there, submitted to assessment and even signed a safety plan with the therapist. I went to groups my first and only day. I wanted help. I wanted to be there. When the psych nurse says if I refuse lithium, my only option will be ect, I'm rightfully concerned, though I kept my cool. I asked to go home to get the trauma treatment I needed and instead they called the cops who put handcuffs on me, took me to a psych facility with 3 mattresses on the floor per room, out of control patients screaming and getting isolated/"the shot", a wrist monitor in case I escaped, a dr at the first place that refused to see me, just saw 4 other patients, transferred to another center half an hour away and held with 26 men mostly seriously ill. One that liked to ask if I wanted to see his **** and another that liked to blow kisses. Pasadena Villas never once called my husband, who was listed as my emergency contact. They did not reach out to my insurance to ask for his information if they didn't have it as they claim. You would think if it was a true medical emergency they would at least let my husband know. They never sent any clothing or belongings like my wallet, cell phone to the psych prison I was in. They did everything to make sure that I would not be able to get home on my own once I was released. They did turn on my cell phone and drain the battery, that was at 41% when I turned it off and handed it in. Avoid this place like the plague. They had me tell my family and friends I wouldn't have access to my cell phone for 3-7 days and then let them believe I was getting the care I needed instead of the trauma they subjected me to. read more

I had a good experience at this center. They are costlly but the therapy provided along with the meds was positive and brought about the desired changes. They provided a stable and caring environment and this helped a lot. I paid out of pocket but the administration waS kind enough to be lenient with the final cost. read more

The reviews seem to reflect residents opinions who may have had trouble adjusting to being in a program with structure and rules. Structure and rules are set into place because for most of us seeing treatment, these types of things are missing from our daily routine. As far as the staff goes, they are the most caring group of people that I have had the pleasure of interacting with. They're responsible love and concern continues way after they clock out for the day. In fact they go out of their way most times to make sure that the residents needs are met. The facility is clean, spacious, and has everything that one needs to get their lives on track for whatever reasons they come to stay. Sadly we live in a world where people leave negative remarks based off of personal reasons, instead of stating the facts, and I can assure you that Pasadena Villa is one of the best places to receive treatment in the Orlando area. Anyone saying anything different definitely isn't being truthful and you shouldn't let those reviews deter you from checking out the program if you or a loved one is seeking treatment. These are some of the most talented, caring, and educated staff members that you will ever come across. read more

Knowing my son's previous history of depression and suicidal thoughts, Pasadena Villa Orlando admitted him and accepted our money for his treatment. About 4 weeks in, my son confided to a friend that he was still having suicidal thoughts. Rather than speak to my son and try to help him at this "psychiatric TREATMENT center," they sent him to a crisis care center and would not allow him to return to Pasadena Villa, deeming him too "high risk." They also expelled him WITHOUT his anti-depressant medication or any prescription for medication. Very irresponsible. read more

The quality of therapy and ability for the therapists to quickly know the client is very well done. Even if there can be lots of down time, the staff really cares about the clients and as long as the client is trying it seems to me that improvement can very well happen at Pasadena Villa. read more

The services and program at Pasadena have been excellent. The staff has shown consistent expertise, dedication, and compassion. The team has had a very positive impact on helping my daughter though her struggles. read more