This DMV is beyond slow even with an appointment ( get ready for a one hour minimum to wait)! They have the rudest people working ( if you can call it that) there. I watched the counter person being so rude to an elderly lady who didn't have a computer to do a pre check and she was rudely told to use the kiosk! No one even helped her to understand what to do! The same woman at the counter was extremely rude to two Spanish speaker ( she herself was Hispanic), she just kept repeating what she was saying in English. It seems to me if the state of California gives these licenses to Spanish speakers they need to provide a translator to help with this issue. They have signs posted about harassing the people who work there and what criminal offense it is... I can see why it's posted! It's really worth the drive to go to SLO's DMV. They are much quicker and don't have an attitude that you shouldn't be there! read more

Very quick service compared to DMV's in the Bay Area. Friendly folks, certainly will use them again for my DMV needs.

I've never been more disrespected than I have by a paso Robles DMV employee Yvette, she was extremely rude ,cold and short with myself and my son. She should not be working with the public and most definitely needs to be reprimanded. She might also bennifit from human interaction classes. Her behavior is highly unacceptable. I am currently also witnessing her speak to others in an unprofessional manner. NOT ACCEPTABLE! read more

I had difficulty finding a number to call as I was ill and missed my renewal for license. I explained my situation to the lady on the phone and she arranged an office visit and informed me what I would need to complete the test. read more

Starting at 12 noon, couldn't get here any earlier. Replacing my card, damn B***H stole my purse. Have to replace everything!!! Will give update how long this will take. BUSY for Monday 9/19/22. In and out 45 minutes!!! Yahoos read more

Paso Robles DMV Office - No Appointment, that's me! - Departments of Motor Vehicles Near Me - Paso Robles, California

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I recently got my Commercial Class B with Passenger and Air brakes endorsements. I was in the office several times. Each time line and wait times were minimal. Personnel behind counter were professional and courteous! Thank you read more

I had to get a new CA drivers license having moved back after being out of state for a few years, as well as registering my vehicle. There were no forms available but they do have a system that seems to work for them. Keeping in mind that getting a Real ID is important, each person was courteous and helpful given the processes that they need to follow. I left to get the smog test done then came back so they could physically inspect my vehicle so that all documentation was accurate. It took three visits and a few hours but I understand that T's need to be crossed as a government office. I've been to better and I've been to worse, so for a smaller facility they do a pretty good job. I recommend being nice to the staff. They're doing the best they can. read more

This is your standard government agency that follows protocol and regulations. Amidst COVID, they operate smoothly and efficiently. I appreciate the folks here for doing what they could and reducing the risk for the general public by waiving unnecessary written and driving tests for renewals with no changes in the driver's conditions. Fastest and best DMV I have been to since Sacramento. In and out in 30 minutes when I came in at 8am. read more

I was going to the slo dmv and they were so horrible and mean!! So I decided to try the paso dmv and let me tell you they were all so kind and friendly!!! I was trying to get a car registered in my name online and I could not for the life of me figure out how to do it... so Patricia I believe her name was had me in and out within 15 minutes! She was so helpful and kind! She was on window #7 at about 4:21pm 6-25-24. I left crying I was so relieved from the stress! She really helped me out!!! Thank you again Patricia and the paso dmv I appreciate you guys so much!! read more

Wow. The people of Paso Robles are woefully underserved by the DMV here. Who'd you guys piss off to get such a dumpy little office? After having our rear plate stolen while parked in Santa Maria, I ordered the replacement plate. It took 4-5 months! Then suddenly I get a weird and confusing postcard saying that if I didn't retrieve the plate from Paso Robles, someone else could claim our personalized plate. Why on earth did the plate end up in the Paso Robles DMV??? I know, I shouldn't bother asking such questions. Why does anything happen the way it does with the DMV? I waited in line for a long time to be helped by the understaffed employees. When I finally got to the window, I was unceremoniously handed my new plate, which came in an envelope. NEXT!! I say "unceremoniously" because what I didn't know and should have been told, is that the new registration slip and stickers were inside the envelope with the plate. I take it home, hand it off to my husband, he puts the plate on, and the envelope goes in the trash. I mentioned it while running another DMV errand in SLO and that's when I learned they were supposed to tell me to expect the stickers in with the plate. Even the Santa Maria DMV, which is large, loud, crowded, and stressful had more going for it than the Paso Robles office. If I lived in Paso, I'd take the time to drive down to SLO for my DMV needs. That place is run right and is clearly far better funded. read more

Had to get a new photo, worst photo ever. Of my years of getting photos, I've never been so disappointed. And they didn't show me of ask to take another. I hate them so much and am stuck with this really bad photo that I don't want to show anyone ever. I think they did it on purpose because they are miserable people read more

I normally don't write about DMV for the most part over the years my experience has been good. The people at the counter are courteous, in my case over the last 3 months trying to get my Airstream registered in CA has not been a great experience. I paid all my fees and the Title was sent Via Fed X, someone did not log it in so I was told they never got it. I'm still waiting to see if I will even get my RV registered even though Fed X shows the title was received and had a signature. People in the Paso Robles DMV need to be accountable for their errors. read more

Utilized Paso DMV for the first time, and am absolutely shocked by the horrible experience we had yesterday, April 3rd. My partner and I approached the intake person in front of the red carpet where you register for having an appointment, and was informed we had no appointment, and was very rudely told to go to the back of the line, which extended out the door. My partner was confused (we are both senior citizens), and the woman explained nothing about the "missing" appointment, and just dismissed us. I listened to her continue to be rude and dismissive to others, and showed no compassion for other disabled seniors who came to her. this woman should not be addressing the public with this attitude. As I mentioned our experience to other Paso Roblans, had four others tell me they experienced the same treatment from this woman. Not acceptable! read more

So far so good. Have x Mark's the spot for 6 feet distance. Plenty of shade at 1030 since the sun is still low but come noon I would suspect this lone outside might get hot. A little table at the entrance explaining what is going on. No need to make an appointment. Lady was super nice that comes out and greets you outside. Lady at booth was also super nice' got a little impatient once or twice bit that's pretty good for the dmv. I have been in there where I feel they hate their job. This time it was great. read more

One star is one star too many. The rudest woman in charge. Not helpful at all. Intimidating and just UNHAPPY... hates her job obviously. I will drive to the SLO office before I ever go to PR DMV again. read more

I remember when I moved to Paso almost 25 years ago, I'd moved from LA & this office was a breath of fresh air. I remember a sweet lady with an English accent helped me with my address change on my DL. I also remember returning 8 years later to actually get her again when my daughter got her DL & she was still there. But sadly that job must have taken its toll on her! She was definitely not the same sweet, friendly lady. & that seemed to be the case with everyone there. Until recently, I recently had to update my DL & then get another matter taken care of & was extremely impressed with how consistently friendly & helpful EVERYONE was! It was like my first visit! My dad noticed it too so it wasn't just my experience. Something has changed & I just had to give a place that normally notoriously has a bad rep, - - - kudos for giving excellent customer service! Also if you have an appointment, my experience has always been a less than 5 minute wait. read more

Paso Robles DMV Office - Parking lot behind building - Departments of Motor Vehicles Near Me - Paso Robles, California

I have to give DMV 5 stars. I was in and out in exactly 1 hour once the doors opened at 8 am. I arrived in line at 7:45 am, wrapped around the building and then some. I was telling the couple behind me I was there 3 weeks ago and out in 40 minutes standing in the exact same spot. I passed them as I was leaving and said "well, was an extra 20 minutes but I will take it". I know they were going to be called within the next few minutes. My boyfriend was there a month ago and waited 2 1/2 hours. I feel lucky!!! Thank you DMV. read more

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First timer here and needed help with my new address. Didn't get her name but window #1 was just rude and demanding. Didn't help me much. Didn't even look and pointed where to go and just said go there. So I went and decided to just change my mailing address instead of a whole new license and see if she can help me with no charge for that. (Heard there wasn't a charge to change your mailing address) so went back to window #1 and she said again "okay, do you want to pay for the $35?" Me: "no didn't think it cost to change your mailing address" Her: "okay, have a good day." Didn't even help me at all and left the place. read more

It's the DMV. Keep your expectations low and you won't be disappointed. Try to make an appointment to save yourself some time with waiting. Otherwise, you may be there for hours! The people that work there are usually pretty helpful. I can't say I have ever walked out just angry. I always get the help I need. It just can be a bit time consuming so, have your paperwork in order. It's all about being patient. read more

Paso Robles DMV Office - Surprisingly there is no line! Not even bad inside - Departments of Motor Vehicles Near Me - Paso Robles, California

it was my 3rd attempt happily today i did everything correctly im very satisfied with the 2 agents that dealt my case so professional im very glad with it read more

I'm moving from SF to Paso and had to register my old truck this morning at the Paso DMV Office. I had dreaded having to go there, based upon pre ious experiences. But I had a wonderful experience there. There was convenient parking, the grounds and building were clean, and Suzette was a shining star. thank you . read more

Very rude supervisor.. the clerk handling my issue was very helpful.. there was a question he and I needed answered by the supervisor.. he went to her while she was seated... Asked her the question, and she rudely threw her arm up to BRUSH him away.. I went 4 times with the same issue.. same results every time.. ill never step foot in the Paso Robles office again. I ended up going to King City.. what a total difference.. they found the issue and handled it.. I was in and out in less than an hour.. Hats off to King City DMV.. read more

My daughter was taking her second permit test, her alarm went off and she clicked snooze, the lady behind the counter larger woman with short brown hair and yellow highlight came over and snatched her test and told her she could not take her test!! Super rude, did not even address me as my child's mother!!! The third test my daughter turned around and said I think if I get this wrong it will be my seventh one wrong, the same lady yelled across the room, and said you can't talk to anyone! Put your mask on!! Super rude! My daughter has anxiety, and does not do well at tests and this lady was AWFUL!!! I will go to SLO DMV next time, I'm appalled. read more

By using all the online services (application, test, payment) & then making an appointment for the in-office needs, the process to get my license renewed was pleasingly easy. The two people who worked with me were both friendly & efficient. I'm sure it's a stressful job, but they didn't pass any stress on to me. read more

Had very, very rude service by an irritable gray-haired man wearing glasses who had the ID badge hanging from his neck turned toward his shirt instead of outward, preventing you from reading his name. Would not be surprised if that was intentional. Deserves to have a complaint filed against him. read more

rude af and take so long to pass they don't explain well and just make you more confused then you are

Disappointed that it took me a couple of months for an appointment for a Drivers Lic. renewal and a Real ID, but once I arrived for it yesterday, wow what a great experience! The people that are there are the best, friendly, kind, punctual and very helpful. The process has been streamlined by going online for the Real ID and entering info, documents that you upload onto the site and then your info goes to the DMV for a fast track when you arrive. Thank you for everyone at the Department for being there for us, Stay Safe! read more

Today i went to the dmv and found out that the dmv had lost my medical physical for my california drivers license renewal in june. I had to go all the way to my doctors office to retrieve another copy. The employees also told me that the mail i brought was not good enough to recieve a real id so i was stuck with receiving only a regular id . Also the employees were very rude read more

Waiting in line and walking into this DMV just seemed like any other DMV I have been to. Things were tidy and nothing was all that exciting. I always bring something with me to entertain myself with because there is always waiting time without an appointment. The real bummer was that I absolutely hated the fact that I was there for over 4 hours just to get California plates. I showed up 30 minutes before they opened and was about the 20th person in line. It just boggles my mind as to why the process should take so long. I feel as though the actual office is not to blame and it is the system as a whole. When I did get up to a window to speak with someone, they were very kind a helpful. I literally was with her for only 10 minutes. Super quick and easy, it is the waiting that is an absolute drag. One thing I would like is that the queue to be seen. That way you know if you have time to get up and go to the bathroom or take a lap around the building outside to get some freash air. I think being able to do little things like this while waiting wouldn't make the experience feel like such a drag. read more

My visit was not bad. I had a bit of a wait but I didn't have an appointment so my bad. At one point they skipped my number and I thought I was forgotten but they eventually came back around to me and got me back on the road. It's also an interesting place to people watch. read more

The worst types of public servants. They like to get loud and make snarky, disrespectful remarks to your face and then call the police if you react. read more

Don't come without appointments they will just go down the appointments line and maybe throw a non appointment person in there but good luck I went got in line @215 made it to the door at @440 and was told you'll have to come back tomorrow we can't take you. We can work pass 5 we can't work over time. Wtf aren't robots doing jobs those dumbass can't do. oh another over paid state Job. Get your shit together!!!!!!!! read more

Considering the plandemic, DMV is handling the situation very well. I was very surprised at their professional customer service. The best DMV office I have been to in a long time. read more

God help you if you get Dora. I needed a new license. She came outside and barked instructions at us to do it on our phones or wait an hour.. She wouldn't answer questions. She ignored half the people. Finally someone else came outside and said you can just go inside and do it on a computer. Everyone else especially Yvonne was nice but obviously afraid of her. read more

This is my favorite local DMV office to go to, and I will use this one over all others. The people have always been polite, helpful, and courteous. While this last transaction took some time, it was a complicated one with lots of paperwork. (Disabled veterans plates & registration) read more

simply ..paso robles dmv sucks dont go there..take the drive somewhere alse employees there are poorly educated and rude

They all act like they have a stick up their butts. Like I get it, you hate your job, but when I smile and try to be nice, being short tempered is flat out annoying. At first I thought it was just because I came midday-maybe dealing with people makes them angry, but today I went right as it opened (I was maybe the 5th in line), still rude. They need to get these people lessons in being thankful for a state job, and maybe a stick remover... read more

For this DMV location, the services are great and the workers are attentive.The staff at this site tries hard to fix the mess ups of Sacramento and I thank them all for that. I find arriving at 7:15am or earlier for a 8am opening is the most efficient manner of use of this facility. read more

Paso Robles DMV Office - Arriving early it's definitely the best service you're going to find a slow County - Departments of Motor Vehicles Near Me - Paso Robles, California

I went to DMV to get CA ID. waiting on line for long time and when i got inside the DMV. the lady at the door who checks papers said to me, "do you have an appointment?, " i said no. well we can't give you a ticket because it's about 3:45 and we don't want to work pass office hours. you just have to come back another day. then there is this fat, ugly woman at window 2 who yelled said what's going on there. don't give him a ticket until i say so. i didn't want to leave and waited until i got the ticket. when i get to windon 4, this lady can't read the papers and tries to turn them to me (lazy and nasty skin head) i read them to her and and then said It's being long day. nevertheless, absolutely horrible customer service, rude employees, don't like what they do. on the top of this the dmv is like third world country. absolutely the DMV management is useless and changes have to happen. read more

9/10s of the people working here seem to be completely unhappy. They work extremely slow and show signs of irritation regularly. They are not helpful and make things more difficult. Sucky! read more