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    Paso Robles Furniture

    4.1 (10 reviews)
    Open 10:00 am - 6:00 pm
    Updated 2 months ago

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    Went looking for a couch and came across this store. Was absolutely great until I custom ordered a couch to match an entertainment love seat. Love seat arrived and couldn't be more pleased. A week later coach showed up in some god awful fake leather. To say I was disappointed is an understatement. I tried to like it. called Adam who helped us with the purchases. Ended up talking to the owner Peter. Explained what was wrong with the couch. So many things made me unhappy. He told me to come into the store we'd work it out. Asked what it was gonna cost me, told me nothing we will get you what you want free of charge. I get to the store and met by Peter the owner, asked what I did not like about the couch, it stunk from the over use of scotch guard, it was sticky, the leather looked cheap as hell, it was too hard, the pillows are half fabric half the crap leather. If I'd have known it was gonna be something that looked like this, I'd have never ordered it. Did not hold back (paying a lot of money) Peter asked me if I knew "leather" stretches differently and makes the couch tight and hard. No I did not. Great couch if you don't want your company to stay. (My mother in law was less then pleased as well) Peter looked at me and said let's get this right and design you a new couch. Had it planned out in under 30 minutes..... Peter was so accommodating. Then we hit a glitch. Adam the sales man was not happy and I could see it. I made it very clear on the fabric I wanted. Adam said there of course would be a delivery fee, not a problem I said, he then charged me $75.00, knew he raised it on purpose, Peter then step in and said no $50.00 which made Adam more mad. Cut to today and my couch did not arrive at the designated time. Called to speak to Adam, "oh did they forget you" and they will be there between 1-3 pm click, the phone went dead. Five after three my beautiful couch game. Over the moon absolutely love it!! Couldn't be more pleased... thrilled. "legs" need to be put on, driver pulls out PLASTIC triangle pieces of shit and I ask what the hell are those. Driver says Adam knew you were to have wooden one and I told him there were wrong and Adams says this is what's your getting. I state Adam and I are gonna go rounds. Driver ends up calling the owner who is out of town on a family emergency. I proceed to tell Peter I'm so happy with the couch but got some ugly plastic legs. Peter is not happy and I apologize that I've bothered him, I'm to have the wooden legs, what we agreed upon and the drivers offered to go get them and bring them back. I've decide I'm just gonna go get because I need to have a word with Adam. My husband has now taken the lead and says he'll go get. (I tell my mother in law and state Adam will throw the boys - delivery guys under the bus and blame them) husband comes home with my wooden legs, tell me Adam saw him coming and back peddles and sure enough blames it on the delivery guys, all the while another sales man is on the phone with the owner Peter. Husband gets home with my legs I'm still thrilled with my purchase. A friend is at my home and she loves my couches, they want a love seat. I tell them go... go look they are great guys, but stay away from Adam. Lesson here. If your not familiar or sure about a fabric do your research, ask question, make absolutely sure. I could have been told to kick rocks, you got what you ordered. But Peter made it so right. But Adam became a huge problem. Throwing his co workers under the bus doesn't work for me, charging me more for delivery doesn't work for me and hanging up absolutely doesn't work for me. Will I go back absolutely! Will I deal with Adam, NO! Will I make sure I know what I'm having done in regards to what different fabrics do, a big YES.

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    Review Highlights - Paso Robles Furniture

    (My mother in law was less then pleased as well) Peter looked at me and said let's get this right and design you a new couch.

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    I recently purchased a new bed frame with wheels for a mattress I purchased from Christians a few…read moremonths ago. I purchased the frame because the mattress weighs about 200 lbs and is too heavy for me to rotate on my own and figured that getting a frame with wheels might help with the rotation. Well, four days later, the locks don't release on the wheels and I cannot move the bed at all. I contacted the Christians Mattress shop that I bought the frame from. They didn't really have any solution as to how to release the locks on the wheels and wanted to charge me $100 for a service call to come out just to get the locks released. The cost of the frame was already over-priced and now they want another $100 to do as little as they can get away with to fix a problem. I'm sorry, but this frame is only 4 days in use and these jerks are trying to milk a customer for more money just to fix a problem that shouldn't cost anything. The frame should still be under some kind of warranty, but obviously the people at Christians Mattress don't give a shit. They'd rather make money than help a customer. I'll never buy anything Christians Mattress again. They have lost a customer!!!

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    Lowe's Home Improvement - The Fuchsia plant is associated with: Love & Trust, Grace and Elegance, Amiability & Good Taste, Creativity & Confidence.

    Lowe's Home Improvement

    2.5(157 reviews)
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    For as long as I can remember, even prior to moving to the central coast, Lowe's has been my go to…read morehome store, usually having items I need for a home project. Recently, I've had a few above average experiences, where store employees have help load my truck with pavers and concrete border, which was great customer service, but it's the exception. Wandering aisles looking for help can get frustrating, needing help in plumbing and ending up in electrical because there is no one around has caused me to leave the store more than once. Rarely will I visit Lowe's without knowing what I need and where it is, the mobile app has come in handy. Again, that's a lack of customer service, if I have to turn to my app for help. Returns have been very easy, which is nice, using my Lowe's Reward, especially if I no longer have the receipt. Self checkout is hit and miss, if there is an item that doesn't have a SKU and they need to look it up. Even if I present them with a picture of the item and stock number, they still feel the need to look it up. Policy? Maybe but my time is valuable. Overall, if you don't need sale help, the big box store is average. Go in knowing what you need and it's a good experience. Don't go in expecting knowledgable, readily available sales associates.

    Darn. Gave this store SO many chances over the last decade since we live close by, but we just…read morecan't in good faith recommend it anymore. At all. The inventory quantity (or location on the shelves) doesn't even remotely match the app. Many products on the shelves are broken - especially bricks, pavers, lumbar, etc. Doesn't seem like anyone monitors inventory or quality control. So unlike other Lowe's we have visited over the years. Good luck trying to find an employee willing to help. Most walk right by and won't make eye contact. Trying to reach someone by phone is even worse. Our most recent (and last!) purchasing experience was atrocious. Waited almost an hour to buy a dishwasher. Ended up purchasing it online since no one would help us (or the three other families trying to purchase appliances that afternoon). Upon delivery the dishwasher arrived damaged so the plumber had to cap our line while waiting for another to be shipped. While we waited, the cap burst, flooding our kitchen & ruining our hardwood floors. So that added a HUGE headache to get cleaned up safely and repaired - and was not handled well by Dominic or other Lowe's employees we engaged with. After THREE deliveries of consistently damaged dishwashers, (over almost two months time) we decided to purchase instead from Idlers. What a difference!! They match prices. They deliver pristine appliances transported carefully and install them with care. Their install team was incredible - truly went above & beyond and made us realize just how low the bar is at Lowe's. Save yourself major hassle by going to Idlers instead. You won't pay a penny more but they will treat you, your purchase, and your home with respect. You actually build a relationship with their sales team and want you to call them directly if any issues arise. We are so glad we found another option. Unfortunately this Lowe's is a huge NO for us. It's worth the drive to go somewhere - anywhere (!) - else.

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    Paso Robles Furniture - furniture - Updated July 2026

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