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    Passport Study Abroad

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    13 years ago

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    Embassy Suites by Hilton Boca Raton - Guest room

    Embassy Suites by Hilton Boca Raton

    2.5(190 reviews)
    8.2 km
    $$

    I recently stayed at the Embassy Suites by Hilton Boca Raton and unfortunately, the experience was…read moreextremely disappointing. I arrived Friday evening around 7:30 PM after checking in online and selecting my room in advance. At no point was I notified that my chosen room was unavailable. Upon arrival, I was informed there were "mechanical issues," and the room I selected was no longer an option. While I understand that issues can arise, the lack of communication beforehand was frustrating, especially given the late arrival time. I was initially assigned a room on the second floor, which was completely unacceptable. From the moment I walked in, the condition of the room was shocking. The carpet was heavily stained throughout, the room felt very outdated, and overall cleanliness was far below expectations. The bed skirts were tucked awkwardly, exposing the box springs, the bathroom sink was cracked, and the balcony view was essentially nonexistent, overlooking what appeared to be the top of the entryway. I immediately contacted the front desk to request a different room. While I was reassigned to another room on the fourth floor, the issues persisted. Again, the carpet was visibly stained and unclean, creating an overall unpleasant and unsanitary environment. When I inquired about the condition, I was told the hotel is in the process of renovations and the carpets have not yet been replaced. However, ongoing renovations do not excuse the lack of basic cleanliness. Paying guests should not be placed in rooms with visibly dirty and stained carpets. Additionally, the service lacked professionalism and empathy. The staff member who assisted me was not particularly courteous, and there was little acknowledgment of the inconvenience or effort to make the situation right. The only redeeming aspect of the property is the lobby and restaurant area, which appear to be better maintained. Unfortunately, once you leave that space, the condition of the guest rooms does not match the standard one would expect. Overall, this was a very unsatisfactory experience. I would not recommend this hotel and would strongly encourage management to address both cleanliness and customer service issues, especially during renovations.

    Not the best Embassy Suites I have stayed in. The hotel chain is known for its manager's reception…read moreand the cook-to-order omelettes and buffet breakfast. For the manager's reception, there was only one server each night which caused a line to form all the way back to the elevators. One patron commented that this was intentionally done. And it was learned that if any inconvenience was done on the hotel's behalf, the staff would supply you with extra drink tickets which you were nit able to successfully use because there was a two drink minimum at a time per person, so many people gave away their extra tickets. At breakfast, the omelette line was just the same as there was only one chef cooking four omelettes at a time. Needless to say, be prepared to wait for these two amenities.

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    Embassy Suites by Hilton Boca Raton - Meeting Room

    Meeting Room

    Embassy Suites by Hilton Boca Raton - Meeting Room

    Meeting Room

    Embassy Suites by Hilton Boca Raton - Guest room

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    Guest room

    Delray Sands Resort

    Delray Sands Resort

    3.5(140 reviews)
    8.4 km
    $$

    I can't understand the recent bad reviews of this place! We just had a very nice stay and would…read morereturn. Our room was very clean and housekeeping visited frequently to see if we needed anything else. We certainly never saw a single cockroach, but given that this is Florida (helloooo!), I wouldn't have freaked out anyway. All of the staff we dealt with -- housekeeping, parking valets, beach staff, reception and restaurant staff -- were super-professional, polite and friendly. We got many of our meals at the Latitudes restaurant, which is very attractive, and all meals were excellent. The beach was pretty nice (see below), with clean water and no rip currents, and so was the pool. The rest of the guests were polite and courteous, too. Slamming a hotel for not allowing late checkout is unfair, IMO -- everyone wants that but MOST hotels, in my experience, don't allow it! The only reasons I deducted one star were: #1, the beach could have been better maintained. There was a ton of seaweed, jeep tire tracks, occasional cigarette butts, bottle caps, etc. We've been to other resorts where they rake and tidy the beach frequently, so this would have been nice. #2, our bathroom was very small, there were not enough towel rods, no drying rack for swimsuits and no luggage rack. We asked housekeeping for the latter two items but they said not available. We love to swim and really struggled to find ways to dry our suits and bath towels. Anyway, on the whole, we were quite happy with this place.

    Had to assist a badly injured guest because staff had no first aid training then was denied a…read moreconsideration by the Mgr having ruined my day at the resort. Poor Mgmt

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    Delray Sands Resort
    Delray Sands Resort
    Delray Sands Resort

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    Hilton Suites Boca Raton

    Hilton Suites Boca Raton

    2.7(139 reviews)
    11.0 km
    $$

    Overall, this property has the potential to be great and from the photos online it certainly looks…read moreupdated, beautiful, and boasts incredible views. However, my personal experience was a mix of hits and misses. Upon arrival, the exterior of the hotel wasn't as appealing as expected. It didn't match the polished look shown in the pictures. While the inside and grounds have nice features, that first impression was a bit disappointing. One major downside was the noise. Construction starts right at 8 AM every morning and is very loud. It honestly sounded like an orca vocalizing, which made it hard to sleep in. Even at night, the noise carries. The pool area may look nice, but the sounds from the pool echo loudly and can be heard throughout the rooms well into the evening. On the positive side, the rooms were clean and comfortable, which was appreciated. Breakfast had a fresh omelette station that was great and definitely one of the highlights of the stay. If noise and exterior appeal aren't deal breakers for you, there are definitely some nice aspects to this hotel, but be aware of the sound issues before booking.

    This hotel is in serious need of a top to bottom renovation. It feels so old and outdated compared…read moreto newer hotels in the area. The rooms are dark and not very well lit. Carpets and furniture are feeling old and worn down. The room I stayed in also had a musty smell, like an AC or air filter needing some serious cleaning. Staff was friendly and breakfast was solid, but please renovate and update going forward.

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    Hilton Suites Boca Raton
    Hilton Suites Boca Raton
    Hilton Suites Boca Raton

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    Hampton Inn Boca Raton - Guest room

    Hampton Inn Boca Raton

    3.6(45 reviews)
    7.6 km
    $$

    A few months ago when my air conditioner stopped working I did what any logical person would do and…read morechecked myself into a local hotel. I used up my Bonvoy points and decided to take a break from the Marriott brand and try something different. I went to Yelp and found this highly rated property and quickly called the hotel to see if they had any availability. The desk clerk offered me a great nightly rate as I qualified for the Florida Resident discount. I booked a king size room for four nights. I was pleasantly surprised at how much I enjoyed my stay here. The hotel offers free parking, free internet, a "better than most" continental breakfast and during the week they put out freshly baked cookies in the afternoon. Upon check-in I was warmly greeted and offered two bottles of water. Had a quick chat with the front desk guy who happened to be the same guy I spoke to on the phone. He was awesome, in fact every employee I encountered during my staycation was great. My room was immaculate. The mattress was perfect, the linens were nicely made, and I slept well all four nights. The bed was beyond comfortable. They don't have a business center but the front desk people were kind enough to print out some emails for me, make copies and they allowed me to borrow their stapler and a few other office supplies. Because they helped me I was able to actually get some work done. In the morning I drove across the street to DD to get iced coffee then headed back to the hotel to shower. Talking about showers, the water pressure was strong. Very happy with the bathroom and shower. The toiletries were Neutrogena and I liked them a lot. There are several restaurants near the hotel but having every meal out can get expensive. I went to Doris's Market which is just on the other side of Yamato Road and bought some prepared food to keep in the refrigerator in my room. I kept things affordable but still good. I was able to get paper plates and utensils from the breakfast area so I was all set. I went down to the pool in the early evenings to unwind. I had my tablet so I was able to do some reading which was nice. It was quiet and peaceful which made me so very happy. The property is pet friendly with a non-refundable pet deposit which was reasonable. Parking was easy and I found availability in front of the hotel all four nights. The vibe here is warm and inviting and that's because the staff goes above and beyond to make you feel welcome. I enjoyed my stay so much that I was actually sad when it was time to check-out. I will be going back because it's the perfect staycation for me. Hampton Inn really surprised me and in a good way. I had a Hilton Honors account from years ago and I updated my information online. Two days after checking out I received a promotional email from Hilton. They were running a special that if you stayed a minimum of three nights you earned a certain amount of points. I called them and told the representative that I checked out two days ago after my four night stay. I wanted to see if I qualified for the bonus points and they said "not technically" but they gave me the points anyway. Very impressed with the level of customer service I received; both in the hotel and with their customer service department. I can't wait to come back for another staycation.

    It was doable. Not the cleanest hotel. But it was doable. Breakfast was good and the staff was…read moresuper friendly. Pool kinda dirty. You can walk to certain restaurants or just take your car as it is easy to access the highway from this hotel.

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    Hampton Inn Boca Raton - Guest room

    Guest room

    Hampton Inn Boca Raton - Breakfast Area

    Breakfast Area

    Hampton Inn Boca Raton - Guest room

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    SpringHill Suites Boca Raton

    SpringHill Suites Boca Raton

    2.5(62 reviews)
    8.2 km
    $$

    **Buyer Beware***- SpringHill Suites Boca Raton…read more This hotel is in unacceptable and potentially unsafe condition. There is a strong, persistent smell of smoke throughout the building. The air quality is so poor in certain hallways that your eyes literally burn while walking to your room. There are visible signs of moisture damage and what appears to be mold. Breathing inside this property feels unhealthy. The elevators break down repeatedly and feel unsafe when they are operating. During our stay, they were unreliable and clearly not properly maintained. Fire alarms went off. Hallways were loud, chaotic, and uncontrolled. Cleanliness is a major issue. The rooms are small, worn down, and poorly maintained. This isn't "dated." It's neglected. The entire property feels like it has been allowed to deteriorate without oversight. Management was dismissive when concerns were raised. There was no urgency, no accountability, and no meaningful effort to correct serious issues. We were booked for three nights and left early because staying there felt unsafe and unhealthy. This property does not meet basic standards of cleanliness, maintenance, or safety. If you are traveling to Boca Raton, choose another hotel.

    Big clean rooms, big free breakfast, loud neighbors, cold showers. It's fine. I was only here two…read moredays and didn't spend much time here. If you're an out and about person and need a place to crash that's affordable, this is fine.

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    SpringHill Suites Boca Raton
    SpringHill Suites Boca Raton
    SpringHill Suites Boca Raton

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    Uber

    Uber

    2.3(375 reviews)
    76.1 kmDowntown

    Uber's drivers provide ride-hailing, food delivery, and package delivery in thousands of cities…read moreacross several dozen countries around the world. This Yelp listing is for Uber in Miami. In March 2026, after my flight had landed at Miami International Airport, I requested an Uber ride through my phone app. Unfortunately, the driver drove to another part of the airport, despite my standing at the correct spot, messaging him the name of a nearby sign, and his seeing my blue dot on his screen. Eventually, he found me. The ride took 28 minutes, and it cost $33 plus a tip. The driver did make courteous conversation, drive safely, and did not give me a low rating.

    We used Uber exclusively during our last trip to Miami, if I recall correctly. No issues. Our trips…read moremainly consisted of getting between the airport and the Biscayne Bay Marriott, as well as between the Marriott and various points in Little Haiti, Little River, and downtown. We used Uber primarily for a few reasons: 1. My wife gets $15/month + $20 extra in December in Uber credits as the primary on an American Express Platinum Card. 2. She's an Uber One member (full $120 membership cost credited by Amex). 3. We both earn Delta SkyMiles by riding with Uber. I ended up calling multiple Ubers despite not having the first two benefits listed above. Prices were reasonable with trips ranging from $16.93 to $30.95 after tip. I noticed coming from the airport, I was charged $0.66 for the "Dolphin Expressway SR836 - 17th Ave. Eastbound" (standard SunPass rate) and a $2.00 "MIA Airport Surcharge."

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    Uber
    Uber - IPad

    IPad

    Uber - For the convince of future riders

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    For the convince of future riders

    Passport Study Abroad - embassy - Updated June 2026

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