Jacksonville Orthopaedic Institute Physical Therapy - Fleming Island…read more Great quality physical therapy with outstanding therapists, front desk technicians, and all the equipment needed to get the job done! I'd like to thank Ryan, Lisa, and everyone at JOI. My knee range of motion has improved dramatically the previous 5 days. No more walker or cane and just walked a mile today. It's been 5 weeks since my knee replacement. I have a new lease life!

On my first visit here I found the front desk to be very nice…read more The check in was easy and fast. I then net with the nurse and she was very nice too. The X-Ray tech was helpful and very nice too. The doctor I met was Dr. Sparks he was very kind and really knows his profession. I would recommend him to family and friends.

Appointments are always prompt and you are in and out pretty quickly. Staff is always very nice…read moreand helpful.

I have gone here for over 10 years. Knees, hands, thumbs,back you name it. They have someone for…read moreall your ortho needs. Never had a bad experience and their PT is the best. They always take good care of me and the office staff is so nice.

Hey it's not everyone who needs an Orthopaedic surgeon, but I want to recommend one of the best in…read moreNorth Florida. I can't say enough praise about Dr. Albert's knowledge, professionalism, skills, and bedside manner. Dr. Albert Henry has been my wife's orthopaedic specialist since she had a serious leg fracture last September! My wife is already disabled and is a slow healer. Under his expert care in and out of the hospital she avoided having surgery! His office staff is courteous, professional, and blindingly fast. How many doctor's offices actually run on time? As of April 4, 2016 their office will dissolve and merge with the Hughston Clinic, a nationally and internationally recognized Orthopedic center. Their new location is 4689 Highway 17, Fleming Island, Florida. Their new phone number is (904) 375-9753.

I've been skeptical for years about having carpal tunnel surgery. Yet unknown that I've had that…read morehappen. After being referred to First Coast orthopedics in meeting with Dr Albert Henry I chose to have surgery. After just a little more than 36 hours after surgery I've come to the conclusion that I do not regret having the surgery. Dr. Henry told me what to expect but what he didn't know was that his skills would alleviate most all of the pain. The first night after surgery I was able to sleep through the night without waking up whistling Uncle and a hand that was tingling so bad I could not stand. I'm grateful for dr. Henry and his team early after the surgery, I do plan and intend to have surgery on my right hand. To Dr Henry and all of his team I thank you very much for the bottom of my heart.

I'm not sure why I pay a $75 copay so my physical therapist can be busy with two other patients. If…read moreI spend two visits worth of copay I can buy the same equipment at home and do the exercises by myself. It used to be okay, but now each PT is servicing two to three people at once and they just tell you to do the different exercises. I need one on one care and I need actual work on my body. Why am I paying to sit around waiting on my PT to go work on others? I could do it at home for free.

This has to be thee absolute worst experience thus far at a medical facility. Being a provider…read moremyself, the lack of compassion for patients and poor follow-up of continuation of care is disturbing. Additionally, though determined that my medical procedure was "medically necessary, due to other treatments not being successful, the billing department would not bill the insurance." The auto injury department refused to bill, indicating that PRP injections were not covered in other cases; so billing for mine would be no exception. X-rays for my shoulder were requested by a shoulder specialist at the same facility, after mri's were completed, which is far more advanced and informative. The experience was completely disheartening, especially while having to endure on-going pain.

Waiting an hour & a half so far, even came in a little earlier and still waiting to be seen. Came…read morein under the Veterans Choice Program and so far, I wish they'd "chosen" somewhere else.

I've been to what felt like every orthopedic office in Jacksonville, walking out each time with…read moreanswers but no comfort. Here, it was different. The service was exceptional--friendly faces, professional hands, and something harder to measure: genuine care. They listened, really listened, and in doing so reminded me that healing starts with being heard. For the first time in a long while, I didn't just feel treated with surgery --I felt cared for.

Knee Replacement…read more Outstanding professional, highly dedicated, organized, competent, quality doctors, nurses, physical therapists, the specialist who prepared my leg, and all of the front desk technicians are superb. The quality care and reassuring communication helped me tremendously. I'd like to specifically thank Dr. Phillip Bell who performed the surgery, the nurses, anesthesiologist, and everyone else at JOI Baptist South for taking such good care of me before, during, and after surgery. My knee range of motion has improved dramatically the previous 5 days and is currently at 115 degrees. No more walker or cane and I just walked a mile today. It's been 5 weeks since the knee replacement. I have a new lease on life! Thank you very much. Sincerely, Richard

This is the second time I've used them in two years with no complaints either time. Though the…read moreoffice has moved from route 210 and would've been nice if somebody told you that.

Saw Dr. Lampley for my wrist. He was extremely professional and knowledgeable. He spoke about the…read moreoptions available to me and what may be the best choice for me at this time. I had 3 x-rays taken. The x-ray tech was very friendly and professional. All rooms where very clean. The office works with the VA for Community Care. They have an office in Saint Johns on CR-210 and another towards downtown Saint Augustine. I highly recommend Dr Lampley.

I went to Hughston for a federal workers comp injury. I went into an appointment and was told I…read morewasn't going to be seen by the doctor and When I asked why and was told I just wasn't a good fit. Not understanding that I left and was being treated somewhere else until that doctor I was seeing left at and referred me out, so I contacted hughston to see a doctor I was recommended to. The office told me that they would not be treating me due to policies that if I had seen them and had a provider with them at another location of theirs and could not be seen. I explained I don't have a provider with them and was not treated they did not care and do not care about treating patients. I tried to ask how to resolve it and they just kept saying they can't see me because of policies. Well the policy they are explaining to me is wrong and they won't tell me the real reason they won't see me or give me an opportunity to fix it. I'm disabled and trying to seek treatment to fix it. They refuse to see me an id like to know why. I was polite to the staff and just kept being told no. My last conversation after they kept telling me policy policy was not as nice. I don't want to see them again after all this but they are discriminatory towards patients and don't care about proper patient care. It's a shame when an injured person is trying to get care and a place just simply telling them no because of who they are. Shame on this place because they do not care about patients health and wellness. They only decide who they want to see.

I will preface this by saying one thing. I had NO choice in choosing this practice, they were the…read moreones who saw me in the hospital following an accident. DO NOT USE THIS PRACTICE. My broken bone was discovered in JAN 2021 while I was in OP following a car accident. Yesterday JULY 28, following x-rays at another well known ORTHO place, it still hasn;'t healed. Even though, I have it in reports that I have a copy of, both Dr Gibbs and the PA, stated "it was healed". All the people who work here are rude as can be. They all act as if they are superior to everyone else. This practice should NOT be allowed to deal with patients. If you have had a good experience here which I doubt, good for you. But it;s sad when a practice like this puts receiving $ from my insurance OVER THE WELFARE OF THEIR PATIENTS.

nice facility, informative staff, great location they are helpful in securing referrals & dealing…read morewith insurance issues .

If I could give them more stars I would. Outstanding staff. Not only did I have a great experience…read morewith my rehabilitation but also when I needed help with my car. When I was leaving I saw an issue and the staff, especially, Blake, he jumped in a helped, he went way above the call of duty. I highly recommend them, extremely caring and supportive! Thanks so much!