I shopped around for a good primary care physician. Dr. Mitchell was my fourth stop and I'm GLAD I…read morekept seeking until I found her! She listens. She actually reads the notes and results from other providers. She is thorough and patient. As in other situations the attitude from the top shows. Her nurses have been great. The office staff is excellent and they also listen. The in-office lab and CAT scan and X-ray and services are not just convenient but the staff is wonderful.

I was assigned PT and OT due to a fall at work causing broken ankle, Elbow and Wrist, from my first…read morevisit to my last I was treated with nothing but kindness and can't say enough good things about Kari for my PT and Luke for my OT. From day one, they've been incredibly knowledgeable, patient, and genuinely invested in my progress. They take the time to listen, explain things clearly and are both encouraging and supportive. Alex at the desk was always very kind with a huge smile on her face helping me get scheduled, I feel like everyone there was so helpful to me. I feel like they are my friends. I would highly recommend this place for great care, Thank you Team Encore and keep up the great work!!!!! Sincerely JoAnn Koster

I can't say enough about this branch of Encore Rehab and the great people that work so hard to…read moreprovide exceptional physical therapy for their patients. My favorite is Kari. She is wonderful, and always a joy to see and work with toward my individual goals for recovery or pain relief. I first met her when a doctor recommended PT to address lower back pains that had developed as a result of an on-going illness I live with. At the time she was at the Providence Hospital office, and from the first day evaluation, through six weeks of the personalized therapy program she developed for me, I found that her vibrant, happy character was as least as beneficial for my recovery as the exercises she put me through each session. Later, when I developed yet another issue that my doctor prescribed PT to address, and I learned that she had been assigned to the Snow Rd office, I insisted that my prescription be sent to that office, with directions for her personally to receive the assignment. And she didn't disappoint me that time either. In all, over at least a two year period, I have had to seek PT assistance for help in dealing with issues that have developed because of my illness, no less than four times. Kari has never let me down, and I actually look forward to my sessions with her, even when she is tough on me, pressing me to do more. Another therapist at this office is Jack. I have had to work with him a few times when Kari was just too busy to provide the attention I required. He too provides exceptional service. He makes everyone feel like a friend, and he is always in a cheerful and friendly mood. There are several other PTs at this office, and each appear to be friendly, helpful and kind. At least two of them are Occupational Therapists, assisting patients with rehab required because of work related injuries. Last but not least is Rachel, the front desk clerk, always greeting patients by name and with a smile. She never fails to hold the big entry doors open for me after I have finished my sessions, and I am leaving to head home. She is another kind, and sweet soul, but this business has been blessed with many sweet souls as employees. So, at the risk of making them all more well known, and thus building their business to such a degree that I find it difficult in the future to get an appointment there, I highly recommend this office of Encore Rehab.

These professionals treat you and your health needs with respect. You are greeted pleasantly, your…read moreadministrative needs are quietly and quickly addressed. then almost immediately your vitals are taken, then the doctor sees you with little to no waiting. Friendly, professional, excellent interpersonal skills and quality care. I highly recommend.

Always so nice and caring. Easy in and out! Selena and crew are top notch . I have been several…read moretimes and they are always thorough and willing to Listen .

Been going to Dr Varden for over 20 years. He is an excellent Dr and cares about his patients. His…read morenurses are excellent and very friendly Every time I have a question and I call his office his nurse Becky calls me back quickly and talks to him about my questions and calls me back . Never have to wait long to see him and he spends a lot of time with me. Won't go to another Dr

Patient for 10 years. I have never had a position that is more thorough than she is. I have seen…read morewhere the front office got a negative review, but that is not my experience. Everyone in the entire office has been more than nice.

Have been seeing Dr Mathison for about 15 years now. She's been a life saver. I like her because…read moreshe's patient! She takes her time and LISTENS to you and she really cares about you. AND Pat, her nurse, is THE BEST.! Love them both and send everyone I know they're way.

I've been here since I was a baby same as my mother this isn't the best place but they make you…read morefeel welcome and safe

This is just for their appointment system. IT IS TERRIBLE. It's actually really difficult to…read morerequest for an appointment because I would speak to somebody and they would just transfer me to a nurse at a certain department that I request for and usually they say the nurse will call me back but they never do. Only one time it took them a week to get back to me. I honestly wouldn't recommend coming here either way because this center is small and they have practitioners and rarely any MD's available to see you. 1 Star for in person staff (they were nice.)

I am familiar with Access MD, it is a concierge practice and the doctor was great. She spent a lot…read moreof time with me and has been available over the phone. It is well worth the annual fee.

Front desk staff- rude and do not care! I have been seeing…read moreDr.Houston for a while now and I like him, he can come off like he doesn't care but that's just his sarcastic humor to lighten things up. You do have to be persistent if you think you know what's wrong with you or else he will think you are just being a hypochondriac. The front desk staff is awful though. I was late to an appointment and all I needed was a prescription refill which wouldnt have taken more than a few minutes and they would not let me see him or even try to go tell him my situation. Obviously they have no idea what withdrawal feels like. The girls rudely told me " I guess you will just have to go to the E.R."..

I love Dr. Houston he very caring and understanding. He not only speaks to me as my doctor, but a…read morefriend as well. Only problem I have with his office is the lady you give your paper work to is very very rude. I wish I could rate her id give her a zero!