SCAMMER Zero Stars... Do NOT Do Business with this company. We contacted this company on March…read more22nd, 2024 at 5:57 p.m to tow a vehicle that stalled due to alternator issues. The tower quoted us a price of $75 but kept going up on the price because the car would not turn on.He called at 7:14 p.m when he made it to the car and said it would be $85. We agreed to pay. He then called back at 7:37 p.m to say it was a $200 job. We told him absolutely not. Made him aware that we have the $85.00 he quoted and that was all. He said he was on the way but he then never delivered our car to our home. We contacted him to see if he had gotten lost because it was now 9:37 p.m and we didn't receive any additional calls or updates from him. On the morning of March 23rd, 2024. We contacted the police. The police contacted him and he lied and said he bought the vehicle but no one was home. He then lied and said he called our phone and no one answered (no missed calls or voicemails from this man). He then lied and said we didn't give him our address (we did). How can you deliver a vehicle with no address? LIES.... we were home waiting on him to show. He now wants us to pay $255.00 for our car. I live on a dead end and I have cameras facing the road. He never showed and he would have had to turn around in my yard. It was raining and my thought is he didn't want to be in the rain. He took our car straight to his tow yard and is trying to get money out of us as if he actually made the tow. I contacted my insurance company to report the situation and make them aware of the fraud because we have roadside assistance which will reimburse us. We will not pay for a service that was never rendered. Please don't trust them. We will be making a civil claim.

This is worst experience I've ever encountered in any customer service situation. I would not…read morerecommend anybody to deal with this company. I was told it was a $60 fee over the phone and I was ready to pay with my debit card but his machine was down. Once he pick me up he said it was $75. I picked up my car the next morning and he charged me $40 more for storage fee. If his debit machine worked I would not have had to have my car stored at his shop and could have left my car at my job. This tow company needs to be shut down!!!!

Phone contact pleasant, timely, clear. Service called and arrived on schedule as indicated by AAA…read morephone contact. Serviceman pleasant, helpful. There were no unexpected or extra charges. Overall the best experience.

Advice within a reasonable time, very courteous, and professional and found my place with no problemread more