Stay far away from these guys. I rented a 30 yd dumpster and filled it with cardboard scrap. They tried to tell me it was overweight, which was IMPOSSIBLE. When I refused to pay the shakedown fee they charged my credit card WITHOUT my permission. read more

They have not emptied the dumpster for our building in over 2 weeks. They keep saying someone will be there today but no one ever shows up. read more

Patriot Disposal - Recycling Center Near Me - Johnston, Rhode Island

Hands down the worst disposal company i have ever used, they will destroy your property, leave trash everywhere and then when you call the office about damage the driver has done to your property they will flake you off like a piece of shit. Patriot raised their price of disposal 25% last year and this past week we recieved another notice saying they were going to raise it another 25% this year. I called rambone and got the same size dumpster for litterally 40% of what patriot charges and the drivers for rambone actually get out of the truck if there is an extra barrel or bag of trash next to the dumpster and wont charge you extra. read more

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At my 8 Unit apartment building at 1621 Smith Street in North Providence, Patriot Disposal has routinely failed to pick up garbage as scheduled during the last year. Over the last 10 weeks, things have gone from bad to worse as they have only picked up the garbage twice. ( 2 times out of 10 ) Though they still charge for weekly pick up. Multiple calls to their customer service representatives have made no difference. This business is badly managed. read more

Absolutely the worst! Phoned them several times with no contact from them. They do not return phone calls or pick up trash on their designated days for trash pick up service. The name that they portray makes me physically sick to my stomach as I am a patriot myself and a heart patient that has a hard time walking and pulling heavy objects. Don't ever use this company as they have no integrity. read more

Absolutely horrible ...... Would never recommend them to any business......... Raised bill 2x in a year .....Sales person Cindy was an absolute joke .....Very happy with new company Republic read more

We called them on a Thursday morning, asking for a Friday pickup, which we were told was no problem. We needed the dumpster gone because we were getting a POD delivered on Saturday. So Friday they never came, and the dumpster was still in our driveway when the POD came on Saturday, so we couldn't have that delivered. Additionally, we have to pay PODS a $64.15 cancellation fee and have them come back next Saturday. A waste of a week when we're in need of a storage unit. We called patriot again twice Saturday morning pleading with them to get here, and the stupid dumpster is still in our driveway... Not to mention we have an additional $5 on our bill because they were too lazy to come and get the dumpster when they should have. I HIGHLY RECOMMEND THAT YOU GO ELSEWHERE for your dumpsters. Hell, I don't know about the competition, but I already recommend any company over thisp one. Update: Patriot says pickup is not guaranteed for when you want it, well that's great. They should have mentioned that beforehand. Also the woman on the phone shouldn't have said they would be able to get the dumpster when we needed it gone if that was the case. They refuse to reimburse us for the PODS fee. I really don't think they care about their customers. This business is trash, not just because they deal in dumpsters. read more

To the driver in Warwick this morning. It was me who called in your poor driving this morning to the supervisor. She said she was going to call in to the dispatcher about this. You made a right off Oakland Beach Avenue and cut across West Shore Road with no directional and no warning or regard for traffic. There is a middle land there for a reason to go into that lane while waiting for on-coming traffic to pass by or to wave you in. I had no time to do either before you went from one street and into another placing my life at risk and other motorist. It was my horn your heard. Perhaps you missed the safety meetings - now would be a good time to revisit Driver's Ed though. You are the lucky one that you did not hit me. Think of all the lives you would have ruined if this morning was a different circumstance. I don't want to hear excuses for negligent behavior. Bottom line is if you are running late...well better late than never. read more

DO NOT USE !!!!!! Your better off using a horse and carriage to transfer material to the dump. Ordered a dumpster a week ago for the morning time . Never showed up . Called 4 times and the receptionist said she didn't have time for me and hung up. So unprofessional if you need a dumpster call RAMBONE DISPOSAL . Unfortunately I had no choice but to use this horrible company. The manager said he would yell at the receptionist like that is going to get my dumpster here. So here we are 7 guys sitting around waiting for a dumpster that was supposed to be here 6 hours ago . Or at least a few days before. Again DO NOT USE ! read more

I am the trustee for a person of disability. They have raised their pricing numerous times in the past two years saying prices are going up at the landfill. I asked to see something from the landfill that proves their pricing went up again and fell upon deaf ears. I also asked them to supply return envelopes with their statements and they told me "we don't do that". Wow, what company wouldn't want to supply return envelopes in order to be paid on time. Not them obviously. For the first time I decided to read their reviews and was amazed at how many complaints people have, one after another. I only saw one good review and have to imagine it must be a friend of theirs. I suppose it's time to start shopping around because they don't sound like they will be in business much longer!! read more

For the last 4 months (Until I could finally cancel this service July-2021) I was trying to get in contact with Patriot Disposal, and they did not answer any of my phone calls and when they do pick up it's a horrible customer service. My service representative was Joe, and he seems not to care to fix the issues they caused me. Even though, I tried to cancel their service (after more of 8 calls), they have a 90 days policy to cancel, so I cancelled within 120 days before. In addition, I sent out a letter in January 2021 stating my formal cancelation to be effective in May 2021. Not to mention that they supposed to come in every and other week to collect the trash but they decided to come whenever they felt like it and still were charging for the missed services. I attempted several time to get in contact with them and always mentioned that they will return my call and most of the times it never happened. I attempted to call again and they finally picked up, I explained my many issues and my cancelation and they seemed not to have it on file when I already gotten a confirmation number of the cancelation. To conclude with this horrible experience, I do not recommend this company to no one, it's a waste of time and money. read more

Worst trash disposal company, every 6 months there prices go up saying that its the landfill dumping cost goes up and after you are on contract with them they try to automatically renew. They was very rude on the phone and try to down talk to me. Make sure to read your contract before signing. read more

These guys are a joke. They cost my business about $2,000 when they started throwing out my merchandise that was sitting in unopened, sealed boxes on my property. Wasn't on the street. They decided to open the boxes, see the brand new contents inside, and then still proceed to throw into their truck. Luckily I caught them in the act, so I saved some merchandise. I called and emailed the company several times only to be told to screw off essentially, was never reimbursed or even apologized to. This company is a joke and Johnston should be ashamed that they use such an awful service read more

The worst service I've ever used. Skipped pickup 3 times in te past 3 months and would not come back to correct or credit my account. My sales rep doesn't even return calls and his voicemail box is often full. I'm cancelling today. read more

Wow where do I start...? How bout the part where I pay for service and don't get it. How about them saying my trash is never out when suppose to be. Or them promising to pick it up another day and don't show up. How about the part when you call to complain and they say Oooops, im sorry. They tell you you will have credit applied but yet they still bill my card and then tell me to cancel service if I want. OK I WILL THEN. Plus I have contacted BBB, the Attorney General Office and Town of Woonsocket. This company is a total FRAUD! STAY AWAY, YOUVE BEEN WARNED!! 0 STARS! read more

Broke 8 barrels since i lived in Johnston. Every time i call to complain i get nothing. They transfer me a few times then tell me theyll call back never do read more

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I can't comment on their service, but I can comment on their driving, and these folks are a menace on the roads. If you are driving a large truck, you should not only obey traffic laws (duh), but maybe also skip tailgating and other aggressive driving activities. Hard to believe these people can hold onto their auto insurance. read more

Terrible service and even worse customer service. I have had to call them no less than 5 times in the last year and a half to remind them to come pick up my trash. The final straw was today when I called because they were two days late. I was told that they wouldn't come back out until next week AND I was expected to still pay for this week's service. No way! I'm switching back to Waste Management. Patriot Disposal was cheaper but you definitely get what you pay for. read more

Do not even use this company. Their business ethics are despicable. They are awful to deal with and not collect the trash WITHOUT GIVING YOU NOTICE. Its their way or the highway. Customer service has this woman who says "too bad" your stuck. They hang up on you and never have time to talk. Use someone else who is nice on the phone and cares about you. read more

Had a 20 yd roll off dumpster delivered to remove construction debris from my home remodel. They forgot to call to let me know what time they would be dropping off so I was about to get in the shower to get ready for work when they showed up. The driver had a bit of an issue dropping off dumpster because they brought the large truck to deliver and it didn't quite fit in the street while try to back it in. The driver was very nice and did a great job with such a tight space. I had a check in hand when he dropped off the dumpster but I still received an invoice after my check was cashed. I called up and they assured me the invoice was a mistake. They picked up the dumpster on time and there was no issues left behind. The price was very competitive which is why I would consider using them again in the future. read more

I just recently signed on for a year with them and I seriously REGRET IT. *** From the very first call starting the service I have encountered bad customer service. Every single time I call I get cut off so they can have my address. Good customer service would be waiting till I'm done explaining why I'm calling. Or ask for it first thing. ***Aside from that, one of the garbage trucks left a huge oil stain on the drive way and a trail leading to the street since I live on a shared driveway. So I called to see what they would do about it since I was having to hear the complaints from my landlady and her telling me I have to pay to have it cleaned up. So here we are two weeks later and they are STILL "waiting for the owner to be in. He's very busy and is in and out a lot." Ok so what happened to the 5 messages I've left and never received a call back on yet aside from the many times I've called and spoken to people. Not to mention last week I also let them know per my landlady my trash will be out on the very end of the driveway so no more oil stains can happen, and they never picked it up yesterday. So the lady on the phone told me they only go out my way once a week and that she could leave a message saying that it was missed and any extra trash will be out next to it. Ok I can kind of understand that but its still frustrating bc I still have to pay for this past week! Its like they could care less if they have your service or not and that you are just a huge pain in their ass. I will not be renewing when my contract is up and I know there are other services out there, don't go with this one. Ill pay more for good service. read more

Brian R. We own a small business and they do a great job for us. We had another big company doing it and they keep raising the price. They would automatically renew your contract for two years even though we said to cancel us after it expired. We got stuck for two more years and sent them a certified letter and they still tried to say they where not notified. Patriot has been great . They are on time and we pay them . Never any issues. read more

Do not do any business with Patriot Disposal. They have been awful to deal with and lock you in for 3 years! Even you even think of moving into another location, they will force you to abide by the contract and it will follow you. Even if that New Place you are moving to, does not want any containers. Plus, to break a contract, you have to pay 6 months! Had we known this ahead of time, we would have never locked in with them. read more

These guys are aweful! Caused continuous damage to my trash area, leave a mess every time, gates always left open causing more damage. Owners seem to care less even after multiple complaints and fixing about $1000 in damage from their neglectful drivers. Best day ever was getting rid of them! read more

To the driver who was on Warwick Ave this morning, June 9, 2016 turning into the Shaw's plaza around 6:10 am.... you were spewing cardboard and paper from your truck the whole way! NOT GOOD! read more

Lock you into a 3 year contract and don't mention that at the beginning...No longer need their services and they try to charge me over $200. Watch out for these guys. read more

Rented a roll off, driver caused damage, owner didn't care or offer any accommodation, old, rusty and unsightly equipment. They are probably better for commercial vice residential use. Would not use again. read more

Just got on the highway and one of their trucks was in front of me, it started dropping debris and broke my windshield. Called to complain and it was the worst customer service, their idea of fixing the situation was to transfer me to leave a message for the person in charge of safety. I had a broken windshield. So I called the state police to report an unsafe vehicle. read more