Very clean and secure storage facility. The owners are dedicated to making sure all of your storage…read moreneeds are satisfied. I saved so much money by changing locations from Woonsocket to MetroVault, in Cranston, RI; even if you are not in the area it's worth the extra travel. 5-Stars!

From the owner: Hot summer special: Get 50% off on your self storage at MetroVault this summer…read more No long-term commitment. Risk-free reservations: cancel or change unit type at any time. Express checkout: book in 3 minutes. Conveniently located off the Route 10 exit 4 ramp (across the street from Cranston Police Department)

Having just moved to Rhode Island I needed a quick and safe storage facility, I'm happy I chose…read moreStorage Place! The facility is well maintained, and security provided is more than adequate, without impending on your access. They also have convenient carts throughout the inside of the facility for you to use and a drive up loading dock for moving trucks. Highly recommend this place!

From the owner: Brand new climate controlled self storage. Discover the convenience of having additional room…read moreexactly when you need it.

My daughter signed up for this service at the end of her freshman year. I helped her pack her…read moreitems (numerous boxes). It was a gamble as we had not heard much of this company and it was literally everything she owned for school except what was in her carry-on suitcase. We returned in September and found everything intact and well cared for. The crews (both pick up and drop off) were polite, professional, super-hard-working and very accommodating. They have this college storage field down to a science! We were in touch with management (Andrew) over a question about storage and payment and he was incredibly professional! Excellent customer service! We will definitely be using them again this summer, and every summer going forward!

My son, a Brown student, has used College Storage twice. They are wonderful. They are very…read moreorganized and everything is returned in perfect condition. I especially valued College Storage when my son was required to quickly pack up last March at the beginning of the pandemic. I couldn't help my son move given we live in the Midwest. The folks at College Storage went out of their way to help us and responded seamlessly to the changing instructions from the university. They helped preserve my sanity during these crazy times. They also supported us through Brown's changing decisions regarding the return. Once again, my son received his items back in perfect condition. I can't say enough good things about College Storage!

I really can't say enough good things about Joe and Ebony. First rate customer service! They were…read morenot only helpful but accommodating and very personable. We just moved our stuff in and it went smoothly. The layout is a little tight and hilly in some areas, so keep that in mind when moving in and out.

Excellent customer service (Laurie is fantastic and I'm hard pressed to think of a more welcoming…read moreagent in any business.) in a clean and bright office. The grounds are well cared for and I feel comfortable with my property behind their gates.

So much mouse poop. I submitted an insurance claim months ago, got a total lowball offer from them…read more($500 for thousands in damage) despite having paid for insurance through them and having spent a ton on money on storage with them, asked them to call me, got a voicemail, tried them back, and have not heard back in months. But they do keep on raising prices by insane amounts. Also said they would apply a military discount when I first opened my unit, and they have still not applied it over a year later. 0/10 would avoid at all costs.

I had great experience when I recently moved into my unit. However, I would go into the facility to…read moremake my reservations next time.

Gabriel was very nice and accommodated for my car to be stored in an enclosed unit. it was also…read morecheaper than any other outdoor facility in the area

From the owner: 24/7 Gate Operated, Drive-Up Self Storage Facility, 678 George Washington HWY, Lincoln RI 02865. read more

It's nice and clean and that how thy want it thy don't want people hanging it's not a hang outread more

Literally ANYTHING could improve. Customer service sucks, doors are always broken, elevators…read morealways out of service, no bathroom for customers to use. They charge you an arm and a leg for "secure" storage yet the doors are always open so anyone can go in. 0/10 recommend, find another storage even if it's more expensive not worth the headaches.

Can't say enough about the underpaid gents that do the laboring. Courteous.professional and…read morepleasant. However. If you pick this mover don't forget to bring your wallet.

I rarely write negative reviews, but this was hands down one of the worst service experiences I…read morehave ever had. What should have been a simple one-mile move turned into a stressful, expensive, and poorly managed ordeal. The crew arrived roughly four hours late after a last-minute crew replacement, I nearly missed my flight because of the delay, my furniture was left partially assembled, my instructions were ignored, and the apartment was left in complete disarray despite paying a premium price. To start with a positive, scheduling the appointment was easy, and both the dispatcher and moving crew were polite. Unfortunately, that was where the positive experience ended. When I booked the move, I made it very clear that I needed to leave for the airport at 7:00 PM. I was assured the crew would arrive between 10:00 AM and 12:00 PM and that the move would take no more than three hours. I had already moved approximately 50% of the apartment myself, leaving only the larger items that required professional movers. Throughout the day, I repeatedly called dispatch because I needed to reserve the loading bay and elevator in my building to make the move as efficient as possible. During one of those calls, I learned that the original crew assigned to my move was not going to make it. Dispatch switched crews and sent a replacement team, but they did not arrive until around 4:00 PM. To make the move easier and faster, I had already disassembled one of my beds. When I mentioned this beforehand, I was told that everything was fine and that it would help speed up the move. At no point was I informed that they would refuse to reassemble furniture disassembled by the customer. Because of the delay, I had to leave for the airport to avoid missing my flight. I arranged for a building guard to stay behind, supervise the move, and assist with any issues. I also clearly instructed the crew where furniture and boxes should be placed and told them to call or text if they needed clarification. Instead, I returned to find the apartment left in complete disarray. One bed was assembled, but the other was left disassembled. Only afterward was I told over the phone that they would not reassemble it because they had not been the ones to take it apart. Had this policy been communicated beforehand, I could have planned accordingly. The crew also left dressers, storage cubes, and other furniture scattered throughout the living room rather than placing them where requested. I specifically instructed them that if certain boxes could not fit in their intended locations, they could leave them in the kitchen. Instead, everything was simply unloaded into the living room with little effort made to organize or place items as directed. I have attached photos showing the condition in which the apartment was left. To make matters worse, the final price was significantly higher than expected, especially considering the delays, incomplete work, and lack of communication. Between the missed arrival window, last-minute crew replacement, poor communication, failure to follow instructions, incomplete assembly work, and excessive cost, this was easily the worst moving experience and one of the worst service experiences I have ever had. I cannot recommend this company based on my experience. Edit: Calling the number provided in the business review is not helpful as I was in a 25 minute queue with no answer. On top of that they do not want to respond to the email I sent them in hopes of resolving the issue.

Management needs revamping. Taylor's attitude is very bad for business. Attitude is everything and…read morehers is very poor and unhelpful.

Rate increased in just 6 months time! When I rented the unit I asked about rate insane was told…read morethat in a years time there may be a "small increase". They said they sent notice but I did not receive anything. Rate increased by more than $50... Do not recommend.