We used this company for High Point furniture market to drive for us for 5 days. The owner was…read moresuper accommodating-- he even hired a driver from another company we worked with in the past. The vehicle was beautiful-our clients were posting selfies from the back seat! We are a luxury furniture company and this was the perfect company to provide a commensurate service for our clients and employees. We have already booked for fall. Highly recommended!

Best limo / taxi / car service in the Triad. I've been relying on Harry and his team at Five Star…read morefor over 6 years to get to all airports in the area - GSO, CLT, and RDU. Always on time with a very nice, clean car. I've given up on the unreliable local taxi service and overpriced airport shuttles and now I begin each trip much more relaxed! I'd recommend Five Star for any transportation need in the Greensboro area.

Fred was super excellent. I had a very early (3am) CLT airport ride. He reconfirmed the day before…read moremy trip, showed up on time and was professional from start to finish. The rate was very fair compared to others and was a great value. I highly recommend Prompt Transportation services for airport or other car services needed.

The owner was amazing, actually he was our hero. My flight was delayed with the arrival time…read morepushing out from 11pm to 2am. I would have been stranded bec Enterprise car rental at GSO has no service for after hour car pick up and there's no alternative transportation available at that time. No other service was open or available. When I called Prompt Limo service and the owner said he would be there for us. Without complaint and super friendly service at 2:30am! It was not a planned pick up but he went out of the way to see us safely to the hotel. He also helped me in a pinch bec I had to go back to the GSO Enterprise before a certain time the next morning. The car was great, the kindness he gave was superb and the rates very reasonable and competitive. I highly recommend this service.

We made 4 reservations for service beginning with our arrival last night at RDU airport…read more No show, no call. All the signs were there from the beginning...no written confirmation. Just a verbal assurance that it was all handled. Disorganized about our arrival details even though we had put them succinctly in writing. They were apologetic when they told us nothing like this had ever happened before and they were embarrassed, etc but there was no suggestion or offer of sending another driver or providing a solution. When we texted that we still had not heard from the driver and we tried to call, we were unable to reach anyone for several minutes. So, we were left to deal with the situation on our own. I guess the silver lining was that it was our first service at the airport where there are options abound. Had this been our pick up going back to the airport things could have been MUCH worse. Michael, the owner, was charming and reassuring to talk with on the phone initially but utterly failed us.

Michael was great - we had a group of 11 people going out for my sisters 40th and we had a blast…read more Super professional, but easy going, and well priced

I would absolutely NOT recommend using this business for any event because in my experience, you do…read morenot get what you pay for. My wife and I contracted with Royal Limousine of Greensboro to rent a "one of a kind" vintage Rolls Royce 1965 Silver Cloud for photos on our wedding day. Rather than getting what we contracted for, without receiving any communication from the business alerting us of the change in vehicle, we were provided with a completely different vehicle that we could not use for photographs (we paid extra for an extended rental time). We attempted to come to a resolution with the business owner, who sent us this final message: "I honestly cannot believe you are still fixated on this months later. There is no moral violation here. This is simply a business adhering to a legally binding agreement. I will also copy and paste something you should read again before deciding you want to go to war with me. "If, for any reason, there is a problem with the reservation, the customer agrees to mediation/arbitration at their expense with a nonbiased attorney firm prior to making any slanderous or libelous statements about RL to any person, social media, review forum, Better Business Bureau, or in any other manner that might negatively impact RL. Failure to do so will result in a $3,000 breach of contract. Customers assume responsibility equally for any similar remarks from any of their passengers. Any mediation/arbitration or litigation will be subject to North Carolina laws. If any mediation/arbitration or litigation occurs for any reason as a result of this contract, the customer will be responsible for attorneys fees and court costs." At this point, I would just warn you that if you take that course of action, each occurrence will entitle me to $3,000 in damages for a breach of contract. You can decide to pursue mediation at your expense if you would like. Those average between $500-$1,000, but can help resolve things. We didn't show up with a Honda Accord...you were provided with another comparable vehicle per our contract. I do not have time to educate you on torts and damages on NC Contract law as this took me years of study as my minor in college and 30 years of business to perfect. My advice is to move on...All weddings have hiccups. [Wife's name] and I just got married last weekend and we had a few ourselves. Our DJ, that I have known for 15 years completely screwed up and could have ruined the ceremony. At the end of the day, we still got married! We aren't stewing over the fact that the DJ messed up. I don't want to have to involve my attorney and spend the next 6 months to a year pursuing legal damages against you, but I will to protect my company and my family. Either way, do not contact me again regarding this matter. If you do, I will file criminal harassment charged against you. If you need to discuss this further, you can contact [Lawyer's name] in High Point. He is my attorney and will take this from here. He will bill me $300 for each hour of his time for which I will include in the lawsuit he will be filing against you guys. Again, I would advise you take this time and celebrate your new lives together and move on from this matter. I never want to make enemies, but I have been to war before for this country and as a Marine, I am ready at any time. Choose wisely and pick your battles!!! Victor Jones"

Hands down an excellent company! I booked a get-away car for my daughter's wedding last minute and…read morethey were so nice and accommodating! The communication was excellent and they also worked very well with my wedding coordinator. Victor called me personally a couple of days before and even upgraded the vehicle. The driver was so sweet to our newlyweds! Arrived on time and transported them safely! I will never use another transportation company other than Royal!

Inclement weather left our small side street completely impassable, and with an important business…read moretrip approaching, I reached out to Black Tie Transportation (after calling several companies). Stan answered and immediately put me at ease -- patiently walking me through the services, answering my questions, and assuring me I'd be well taken care of. Randy arrived a bit early, looking sharp and thoroughly professional. He handled my gear with care and got me safely to the airport despite the challenging conditions. When I returned, I spotted that same unmistakable professional presence in the arrivals hall -- James assisted with my luggage, and we were soon on our way to pick up my pet and head home. From the initial phone call through exceptional service in difficult weather, the entire experience was outstanding. I highly recommend Black Tie Transportation. These gentlemen are the definition of professionalism -- courteous, friendly, and clearly passionate about what they do. It shows in every aspect of the service they provide.

Black Tie Transportation was so easy and great to work with. They responded to my emails quickly,…read morethey called to confirm reservations and were where exactly on time. would work them anytime!

Lo has picked me up at both CLT and GSO. He's a consummate professional. Highly recommend.read more

You cannot find a more friendly, reliable, dependable driver than Mr Lo. We use him any time we…read moreneed a ride anywhere is the Winston Salem Triad area and also whenever we need a ride to or from the Charlotte Airport. He goes out of his way for his clients and is just a very pleasant and kind person. I can't give enough stars for him. He's just the best.​

Awful experience using them, very unprofessional. Rented two limos to take 19 people somewhere. Day…read morebefore wedding they barely answered the phone and was hard to communicate with. They ended up showing up with one limo due to a "limo emergency", we packed into the limo and then the front of it started smoking so we could not ride it. Luckily we had a feeling it would go bad due to the lack of communication with them so we were ready with other cars. I would not recommend them to anyone.

We hired this company for a Prom. I was very pleased with how polite and personable the owner was…read moreand his prices r great, and much more reasonable than most places around me! I wish I could give him 5 stars, but unfortunately, the driver he sent, was very late and personally did not produce the same professionalism as the owner (I'll refrain from going into more detail). I'm not sure if he has drivers on call that he usually uses or if he has to pull them from other places/ companies, but with the driver, it was not a good experience. Overall, I would still recommend his business, and hopefully he can find better help in the future.

LuRoo is a lifesaver! I travel for work and my wife works late. Because we don't know our…read moreschedules, and because of different after-school activities, the bus is not really an option and the nearest stop is on a very busy street. LuRoo's to the rescue! The prices are reasonable, they are on time in spite of picking up from multiple locations and they drop off at our door and ensure our son gets inside the house safely. He loves the big Mercedes van and said it is so comfortable. If you can't use the bus or pick-up, the LuRoo's is for you!

LuRoo is a great safe alternative to public school transportation to after school activities! They…read morewere able to help fill a need where something like juggling summer school and after school camps would have been impossible for working parents. I love the fact that I get a text at pick up and the delivery of my child! I strongly recommend! Reasonably priced as well!! The owner personally met my daughter and myself prior to beginning the service to ensure my daughter was comfortable with the van and the driver.

Hi ! Me again. I rebooked a sprinter for a wine tour with prestige limousine for me and 12 girls …read more I called pretty often because I had questions and Jeff was patient and answered all of my questions. This is the second year in a row we done this and I think we might have to just make this a tradition. We had an incredible time. Bill our driver was so accommodating and made sure we were comfortable and safe. Prestige Limousine called me a week before to sort out all details and ensure I was happy with the wineries we were visiting.The sprinter was so nice. It was the perfect way to bring in my 30th birthday.

I would like to begin by saying the driver was very professional and wonderful to work with. The…read moreowner of this business is quite another story. We had spoken months in advance about a tentative schedule. I reached out to the owner two and a half weeks prior to our scheduled date to advise the exact times we would need their services. I called and spoke with him and he said not to worry about it because someone from his office would call the week of our scheduled date to discuss the details. Right after the call, I sent him a detailed text advising the hours I would need their service and received no response. The week of our service I received a call from someone in his office. I told her the times we needed the service and she said that was fine. At 3:30 pm the day before we scheduled his service I received a call from the owner during which he told me I would have to pay for an entire eight hours even though I did not need the service for that long and I had been trying to communicate this two and a half weeks prior. The owner argued and argued with me and kept me on the phone for an unnecessary amount of time. I would recommend you choose someone else for your transportation needs. I definitely will.