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    Patsy's Big Top Restaurant

    4.0 (1 review)

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    10 years ago

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    Subway

    Subway

    1.0(5 reviews)
    0.8 mi

    I never even completed my order. I was the only person in line. Was asked to wait before I said…read moreanything. Wanted a salad made with spicy Italian meats. Waited in the rain with my window down. When asked for my order o stated I wanted a salad and what I wanted for meat. Another person asked which meat. At that point I left. Called the location. Was told they were busy. I pointed out I was the only customer. Was told well we are busy inside doing other things. Replied thank you for taking my call and that I will never return to that location. If paying customers aren't the priority, who knows what can happen? Treatment like that puts places out of business.

    The only reason I'm rating it a 1 star is because it won't let me rate it a zero star. Placed an…read moreorder on the app. Got order confirmation. Went to restaurant and was told they didn't receive my order. Showed them the order confirmation on my phone and showed them where my card was charged on my banking app. Chantel, the manager, instructed the employees to not make my order. Offered me no remedy. I was told repeatedly that she didn't care that my card was charged, that I couldn't cancel, that I could not have my order, and that I was to leave... without a refund or my order. Even though I was not rude and never raised my voice, Chantel the manager was yelling at me to just leave without resolving the problem. Threatened to call the cops if I didn't leave. So, I would say the service at this location ABSOLUTELY SUCKS!!! Finally, while Chantel is yelling at me, she mentions that my card would be refunded. And that's all I needed to hear. I understand app glitches. But they had repeatedly to me that I would not receive my order and that Chantel didn't care that my card was charged.

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    Patsy's Big Top Restaurant - cheesesteaks - Updated September 2026

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