Do NOT use. UPS for overnight mail service. It is NOT Reliable. The UPS I paid 68.75 for overnight…read moreto be there by 10:30 am, did not arrive until 5:30 PM. And they did not refund me after I expressed such frustration and disappointment in their service. Use FED EX which is extremely reliable. Santa Barbara on State street manager said he would refund, but never happened. It was unreliable that all other transactions expected to proceed if arrival on time had to be postpone because we missed their window for completion. So unprofessional!

I appreciate the owner for selecting amazing Employees! I go…read moreat least 3x's a week & I'm always greeted & every task is handled perfectly.

Researched many Santa Barbara/Ventura movers and these guys had the best pricing and quick…read moreavailability (a week later). The two guys that came out (Gabriel and Julien) were really personable, professional, fast, competent and communicative. Impressive to watch them strategically pack and unpack a random house of stuff. Would highly recommend. Very hard working and enjoyable to have around during a stressful move.

I was looking for a moving company, after doing some research, I found platinum movers , and I am…read morevery very happy that I made this choice. Rob and his crew were excellent! they wrapped Everything did an amazing job, there was no damage to any of my belongings. Everything was delivered on time. Made life so much easier. Didn't have to really do anything at all. Thank goodness, I will definitely be using them again.

I've used Patterson Self-Storage in both my business & personal life and have had the greatest…read moreexperiences. For one thing, it is CLEAN! I've been to the U-Haul storage facilities and... they just don't compare. They have plenty of carts to help you load/unload and I feel safe leaving my belongings there. The prices are definitely reasonable when you compare it to other storage places in town and you're getting way better quality. When I didn't need the space anymore, I cleared it out but the office was closed so I couldn't tell them; I figured I'd go in the next day to do it but I didn't have to! They check all the spaces regularly and noticed mine was empty/unlocked so they called to confirm my move-out -- done & done! And again, the staff I've spoken to has been nothing but nice. I would DEFINITELY use them again and wouldn't hesitate to recommend them to a friend.

Patterson Self Storage has been our storage landlord for several years while we lived in the Santa…read moreBarbara area. The owners and staff are very helpful and positive. The facility is immaculate. On the day we moved out the cleaning staff were tending to the grounds and even wiping down the roll up doors! I would highly recommend them to anyone in the UCSB/Goleta area.

The most terrible,misinformed and ignorant staff I have ever had the misfortune to encounter!!!…read more I presented a flat rate box that was bulged and they refused to ship it! I had researched the official USPS website prior to packaging it and it clearly met all the requirements and specifically said that bulges in the box are not a problem as long as it closes on the normal folds which it did! Even when presented with the written regulations from USPS website they dug in their heels a refused to ship my parcel. The postal service needs to either train its staff or at least have them learn the regulations!! They are absolutely the classic example of overpaid under qualified government employees. I would give zero stars if I could!! No wonder this post office has a 2.1 rating on Yelp! I added this edit later- I took the parcel to San Roque post office and they accepted it without blinking an eye. I told them what happened in Goleta with these idiots and they just shook their heads and rolled their eyes!

I am SO UPSET with our mail carrier, whoever it may be. He jammed this Amazon box in our mailbox so…read moretight, neither my husband or so could get it out. The height of the box at the back, where the carrier puts things in, must be higher than the height at the front. There is a slight "lip" that runs across the width of the box at the front, that comes down from the top of the box. The lip is what's preventing us from removing the Amazon box. There are larger mailboxes at the bottom of our mailbox bank (condo complex), and we have received larger packages in those boxes. Or, the mail carrier has sometimes delivers to our front door. I have seen USPS carriers do that at our neighbors condos too. So here I sit, extremely irritated that I cannot retrieve my Amazon package.

As. teacher, I have been making reprints here for as long as they have been open. I always ask the…read morestaff to take a moment, when they have time, to check to make sure everything is set up properly in order not to waste paper. Today I was told that moment would cost me a service charge because it would no longer be self serve...... thankfully there are many other copy shops in SB that are service and kindness oriented. Have spent thousands of dollars here, but won't be going back.

Had a passport picture taken and sent a package. It was all quick and easy .The location is very…read moreconvenient.

I just lead our team of movers to a home that I had done an estimate for 10 days earlier. I was…read moreblown away by how neat & organized everything was! Thank you so much Karen! You and your team did such an amazing job. Two thumbs up! And 5 stars! Kind regards, Len Jerep Hazelwood Allied

Karen is amazing. I was paralyzed by clutter in my house for weeks, thinking that it would take…read moreages to get organized. Karen came in and told me it wasn't that bad and we could get it straight in a day. I thought she was being too optimistic, but a few hours later, my place was completely in order...not just on the surface either. She managed to come up with a plan for organizing under my sink...in my supply closet...etc. Having Karen come in and get things straight helped motivate me to organize my closet after she left. It was money well spent! I highly recommended Klutter Kutters.

We just used Hazelwood for a move with packing and unpacking service…read more The good... On the first leg, a professional crew showed up on time, packed our items, and loaded the truck quickly. The bad... The arrival leg revealed a lack of caring and attention to detail that was surprising to us given the white glove price. * Clothes and shoes were dumped on the floor of the closet. * Metal kitchen items were loosely packed with delicate ceramics. * Spill-able items, eg salt, olive oil, were not sealed and made a mess. * TV was placed on a stand that was not assembled properly. * The entry lamp was knocked askew. * Large tree branch was broken off and thrown in the yard. The unload crew members were unlike the original crew. They were rushing through the job and kind of hostile. My expectations were probably too high here. The move was really expensive. i thought that meant they would care about us. Nothing here is earth shattering but given the price and reputation of Allied, we expected better. We called Hazelwood. They thanked us for our feedback so hopefully your experience will be different. : ) (I would recommend hiring a separate packing and unpacking service. )

After getting several quotes with others, I couldn't be happier with the move and service provided…read moreby Casey and Hazelwood Allied. I had moved with this company over 10 years ago and so glad I remembered to reach out again. Casey took personal care to come and give a very fair estimate and stuck to it. The movers were efficient and delivered. For any issues Casey is right on top of it to make sure things are done right allowing for ease and trust. Even provided wardrobe boxes. . I highly recommend them and so glad to find them again.

I hired Jared's moving company to move my family from Lompoc to Santa Barbara he told me they will…read morearrive around 9:00 or 9:15 am I mentioned to him I have a special needs sister that I have to get ready for the day his men showed up at 9:30 am It was greatly appreciated the extra time the men arrived and started working we arrived in Santa Barbara on time nothing broken or damaged. Definitely will hire this team again

I hired Jared's Moving Service twice and experienced significant operational issues both times…read more During my first move, the movers used another customer's storage access code, creating a serious conflict with the storage facility that escalated to the point where police involvement was discussed. Despite multiple calls from both myself and the movers, Jared did not come on site and minimized the issue. Rather than completing the move as planned, the company redirected to a different storage facility as they refused to continue working with the initial unit, resulting in additional disruption and expense. Jared attributed this to the storage facility rather than acknowledging it as a company error. Regarding the second move, the movers themselves worked hard, but the management and communication did not. Most of my communication was with Brent, and in the weeks leading up to the move I dealt with repeated scheduling changes, incorrect arrival information, confusion about storage logistics, and repeated communication failures. I repeatedly had to follow up just to obtain accurate information, resulting in additional expense, disruption, and lost time. The billing process was similarly frustrating. Before booking, I received a written estimate from Jared's Moving Service for a straightforward move between two storage units. After the move, I received an invoice that exceeded the estimate by more than $1,000 and included charges not reflected in the estimate. When I questioned the invoice, Jared first told me there was no estimate on file. After I told him we both could access the estimate email, he changed his explanation to say it was only a "4-hour minimum move estimate," not a full estimate. Again, not accurate as I have the estimate. After this conversation, several charges were removed, confirming that the original invoice was not accurate, but the bill was still much higher than the estimate and did not reflect any deduction from the moving company mismanagement, which I asked for. Jared told me he did not have the "capability" to make any further changes. I told him the dispute was not resolved. The most concerning part of this experience was how the billing dispute was handled. The company had saved my credit card information from processing my deposit over the phone without authorization from me. When Jared texted that he intended to charge my card. I immediately responded by both email and text that he did not have my authorization to charge it until the dispute was resolved. Despite those written instructions, my card was charged anyway before the dispute was resolved. I also asked that all further communication regarding the dispute come directly from Jared because many of the earlier issues involved Brent. That request was ignored, and Brent continued contacting me. After this experience, I revisited the company's negative reviews and found that many described concerns similar to mine. I wish I had paid closer attention to those reviews before hiring the company. Based on my experience, I cannot recommend Jared's Moving Service. Moving is stressful enough.