Patterson Self Storage has been our storage landlord for several years while we lived in the Santa…read moreBarbara area. The owners and staff are very helpful and positive. The facility is immaculate. On the day we moved out the cleaning staff were tending to the grounds and even wiping down the roll up doors! I would highly recommend them to anyone in the UCSB/Goleta area.

Horrible customer service. If you are looking for convenience, flexibility and staff genuinely who…read morewant to help you then this is not the place for you. IF you are looking for insane rules, glitchy tech. codes that never work and constantly have to be reset and the absolute least helpful people on the planet making you jump through endless hoops you have found your place. Thanks Naomi for making everything ten times harder than it needed to be.

Summerland Self Storage has recently changed ownership and the improvements underway have been…read moreswift and comprehensive. The new staff are extremely professional and responsive yet it still feels like dealing with local business owners rather than a big chain storage facility. The recent upgrades to the property include new roofing, paint and security enhancements. All in all, a great set of improvements have been made to what was a wonderfully convenient location in need of the loving touch of new owners. Although the rent has increased from it's older days, it is absolutely commensurate with market rates and the upgrades and service from the staff make me more than happy to keep business with them.

When you call, a real person answers the phone! Super knowledgeable support staff who were…read moreattentive to our needs. Facility is extremely clean and all their units are easy to access. They also have smaller units and wine storage at their Santa Barbara location!

Scott was a real pleasure to work with; completely transparent with respect to rates, likely rate…read morechanges, and whatnot. He showed me a couple of units that didn't quite fit my needs. But then called a few days later when a better unit (one with a larger door opening) became available. Thanks Scott! My little unit is working out well.

These peeps are awesome. So glad I was lucky enough to grab one of their units ! Everyone here is…read morepolite, friendly, understanding, very helpful, and everything is clean (also have nice clean bathrooms on site which comes in handy if your there organizing ur unit for a few hours) . They also have big dumpsters for u to toss any unwanted stuff/trash u may b getting rid of in ur unit.

Super clean facility. Very safe. Staff is polite and very…read morehelpful. Highly recommend

Very pristine and the staff is so helpful! Chryshauna and Mike are very resourceful. Absolutely…read morethe best and safest place to store in SB county!

Amazing, amazing company, staff, prices etc. If there was an Emmy for Customer Service. THEY'D WIN…read moreHANDS DOWN!!! I'm renting the 20.ft container. I had them deliver it to where I live. The gentleman who delivered it. And I am serious when I say gentleman. You could tell this guy you wanted it to face the North by 30° on the side of a hill, but kitty corner. And it would be done exactly as you asked in the blink of an eye. This guy is confident and he should be. Any time I leave a message. Be it a text, voicemail, or email. They get back to you promptly. Sorry for the long review. Trust me there is so much more. Check them out

I would only recommend this business to someone I absolutely hated. Dont make the mistake I made…read moreand use this place for your long term storage thinking that makes you a valuable customer. It does not. This place is poorly run by two misogynists, and they make no bones about it. I had my ground floor handy storage container moved to the top of a three story stack of containers , fragile heirlooms inside be damned. When I approached them about retrieving my unit four weeks in advance, they complained askeing for closer dates. When that date came they told me my container had been there so long that it was lost. Deadlines loomed nothing to be done. Finally it is found and I have to rearrange things and add to it, doing this by myself as a 65 year old woman. They told me they could only leave it down for 24 hours, for the convenience of other people. And each additional time they had to move it, they would charge me $60.00. I protested which they found to find to be "offensive" so they gave me 48 hours to have my container emptied and cleaned. After ten years one time , and eight years another time, when they gave me a container almost impossible to open. The people that work there are toxic , difficult and dangerously thin skinned. Every interaction is stressful and they grab money in every way possible. I found the people across the street to be a thousand times nicer, cheaper, and actually helpful instead of scary. Dont use this place, especially if you are a woman.

Very clean facility. Courteous and helpful staff. Moving carts available. Easy in and out.read more

Immaculate and secure property with an incredibly professional and accommodating staff. I'm so…read morepleased with my experience storing at Patterson Plus Self-Storage - they really are the BEST! Highly recommend!

An outstanding storage facility! The units are affordable and clean. The property manager Julia is…read morea friendly and helpful person. She is very patient and showed me a variety of options without a hard sell. A great place to store your stuff.

This is a very professionally run business with excellent customer service. It is easily…read moreaccessible from 101 and the prices are quite reasonable. The spaces are clean and well cared for. I would highly recommend this business.

Nice facility, average cleanliness, sub par customer service at best. I called to reserve a space…read morein the spring and was given one price, charged, and then got a call from a different employee to tell me "I didn't get charged enough" asked for my card again and when I said I didn't feel comfortable with the random price change, the response was "well we can keep your stuff then." ahhh ok? I then had to visit the office because my code didn't work and the guy sitting there was rude, short with me (which was borderline condescending) and was mad that I "interrupted his McDonald's breakfast" and also what appeared to be an anime romance novel... very strange. I'm not sure if he remembered my being upset about the price change or if I was the lucky customer of the day. I didn't know it was his lunch as the office was open, there was no one else to talk to, so what else was I supposed to do? I had another uncomfortable run in with him since. I really don't think I'm going to keep my belongings here after my year is up. I will price out some other places as various reviews online have shared this one is pricier than others. It's closer to where I live but I don't visit it that often and when I do need to, I can't always make the 7 am to 7 pm window because of work/traffic (you can't access your OWN things outside of that window or they FINE you).

This is by far the best storage facility in Santa Barbara. It's very clean and good hours from 7am…read more-7pm. It is gated and has a bathroom that has a code to it and is clean as well. Parking is tight but I haven't had an issue as of yet. Jamie is very helpful and runs a professional operation. Yes, the lights go off but you just need to go outside the unit and wave your hands. It doesn't bother me. I have not had issues with moths. I have only been there a few months so I can't totally rule that out however I see the maintenance crew washing the floors and wiping down walls. They definitely take pride in their work. My belonging feel secure and it's a great location. If you can grab a unit here I would do so immediately.