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    Patterson Rental Cars

    5.0 (7 reviews)
    Closed 8:00 am - 6:00 pm

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    Ask the Community - Patterson Rental Cars

    Hertz Rent A Car

    Hertz Rent A Car

    3.0(8 reviews)
    3.8 mi

    I have flown places walked in picked up my rented left. I usually book my car on EXPEDIA never…read morehave a problem. I went here to pick up a car that had been paid for in advance. I have never been treated as bad as I was at this place. Felt like I was a criminal. They wanted me to pay an extra 200.00 deposit. I was using my credit card from EASTMAN Credit Union. I will never use this place again and would not advise anyone to use them. I spent 25.00 in uber rates and no car.

    POOR CUSTOMER SERVICE FROM THIS IGNORANT BLACK BOY…read more Dropped my rental car off on a Sunday(11/27). Looked at my account and charges were still pending by Tuesday. I went to the rental place to see what was going on. The ignoramus that was working there had the audacity to "try and catch his breath" when I inquired as to why the charges were still pending. There was only one van sitting outside and he tried to give me some bull excuse that there were 2 vans sitting there. Ugh no, I parked right next to the van that I dropped off. After he searched for the keys, all the while huffing and puffing under his breath, he finally pulled up my account. I asked him what the final charges were, and still ROLLING HIS EYES, he told me the charges. Now, this review WOULD NOT have been written if he had just kept his ATTITUDE in check. I have worked in CUSTOMER SERVICE for years and his LACK OF CUSTOMER SERVICE was and will always be UNACCEPTABLE. Having a bad day, SO WHAT. Pissed at the previous customer, SO WHAT. Don't like my attitude, SO WHAT. Keep YOUR composure and still give A+ CUSTOMER SERVICE.

    Patterson Rental Cars - carrental - Updated May 2026

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