July 17, 2020: Our 13.5 year old Labrador was put to sleep today due to her health. After she died…read morewe had a 80% bag of food and her medications and a few other things that we decided to donate to Journeys End Animal Sanctuary. This is a beautiful place and the people working there were so gracious to accept our donations to help their sheltered animals. We are so glad to find Journeys End Animal Sanctuary.

This is a lovely place hidden in the neighborhood. They are doing such great work here. They…read moreprovide a loving home to all types of animals. We were here to visit and only had time to visit with the cats. But there were so many cats but they all seemed happy. There was a porch on the cat building where the cats could hang out. I will definitely come back and visit next time I am in town.

Has to put my 11 year old JackChi down due to his stroke. They were ALL fantabulous!!! Im going…read moreback to hopefully adopt another Dog in need. That will make my heart happy

I adopted a beautiful girl from here .she is the sweetest thing.cant image without her.Iblove her…read moresooo much.

Took in a cat I found. The staff was super friendly and sweet. When I took the cat out of her…read morecarrier she walked over the pens to go sit with the intake lady cause she could tell this was a good human. It looked really clean, animals weren't going crazy so they must've been happy.

BUSINESS NAME CHANGE .... This organization is now called…read moreNew Hope. It has been renovated.

The animals are extremely well taken care of and fully vetted…read more In the case of kitten or puppies Judy never ever leaves the Mother behind. Heck, she'll take the Father too to be fixed,if he can be located. No animal leaves this No-Kill shelter without being spayed or neutered.

I don't often leave reviews like this, but I feel it's important to share what happened in hopes…read morethat it prevents another family from going through what mine just did. On September 9th, my family adopted two kittens, Aren and Delle, from this rescue. We were told they had recently recovered from an upper respiratory infection and were now healthy. Unfortunately, less than a month later, our sweet Delle passed away on October 10th from FIP -- a fatal illness that likely developed from an infection that hadn't fully resolved. We followed all the recommended vet care and sought immediate treatment the moment she showed signs of illness, but despite every effort, she declined quickly. It was a deeply traumatic and heartbreaking experience for our family -- and for Aren, her sister, who is now grieving as well. I want to make it clear that I deeply understand and appreciate the mission behind animal rescues and the challenges they face in caring for so many animals in need. My intention in sharing this isn't to criticize, but to hopefully encourage more thorough medical reviews and communication before adoption. Even small improvements in diligence could help prevent another family from being blindsided by such a devastating situation. I emailed the rescue on October 11th, not in anger but simply to inform them of what happened. Unfortunately, I never received a response. Delle was deeply loved and is deeply missed. I truly hope that sharing her story leads to positive changes for future adoptions -- and to more happy, healthy forever homes.

Terrible. It kept sending to other sites. All I wanted was to view on Yelp A Forever Home Animal…read moreRescue

This rescue imposes unnecessarily burdensome and discriminatory requirements on disabled and…read moreelderly adopters. After approving our application and after I personally spent over 30 minutes meeting the dogs, they insisted that my partially disabled wife travel a 2.5‑hour round trip so a medically untrained volunteer could "evaluate" whether she might fall on a dog. That person would then report their impressions to a committee for final approval. I am fully mobile and would be the primary caregiver for the dogs. My wife simply wanted companionship. No other rescue in our 20 years of adopting dogs has ever required this kind of intrusive and medically unqualified assessment, nor have they refused to offer reasonable accommodation such as a home visit. This process effectively penalizes disabled applicants and creates barriers that are unnecessary, inappropriate, and discriminatory in practice. For an adoption fee of $600, adopters deserve a respectful, professional, and accommodating process. Until they revise these policies or offer a reasonable alternative, this review stands. Apparently the concept of service or companion animals for the elderly or partially handicapped is beyond the capacity of this rescue. They will claim that they just want to protect the animal while providing unqualified and a harshly judgemental attitude toward the human client.

we found our Cleopatra a bicolored ragdoll at seminole. She was a hoarder animal control…read moresurrender. She was the sweetest cat. We are thankful for this opportunity to adopt such a beautiful and wonderful cat!

Great place to adopt a dog or a cat. I used to work here…read morewhen I was 18 years old. I came in here today to drop off some old blankets and towels. I didn't realize they have a little store in there where you can buy collars and clothes and dog items for really cheap. I got a cute T-shirt for Pixie and some dog shampoo for $2 total. Good deal.! They also have two baskets of free dog toys.

I just recently started fostering dogs for the Orlando Pet Alliance and I have to say I had a…read morewonderful experience! Susan was incredibly helpful with answering any emails I sent and was very responsive. This was my first time fostering and it was on a Saturday morning that I saw some puppies needed a foster, so I did not have any pet supplies at home on hand the same day. They provided me with everything I needed and even toys and food for the puppies. I purchased some more toys and pee pads to donate back to the shelter one I returned the pups. After two weeks they were much bigger and ready to be adopted! I returned them back to Susan at the shelter and I was so happy I did it and plan to foster again. They are a fantastic organization and I highly recommend going to the Orlando Pet Alliance if you are looking to adopt a dog or cat. They are a great organization if you are looking to become a foster as well. Adopt, don't shop!

Well let me start with this. I called to make an appt. Anna the virtual assistant ran me around…read morethru prompts, but it's AI what can you expect. I needed to get Willow spayed but needed to know the procedure and cost and from the website described it's an exam first before any work is done. No pricing or questions answered online only the bounce back and forth. I made a blind appointment (online only) and went to the Sanford location. They told me the exam was 35.00 BUT WAIT AN ADDITIONAL 150.FOR BLOOD WORK IS NEEDED. This only took 10 minutes in and out, great when I went to checkout, the girl asked for 235.00! I clearly heard 185.00. Then she said your dog is over 5 years old (I TOLD HER THAT SHE WAS BEFORE WE AGREED ON THE VISIT never mentioningthe +50.00) and the blood work would be an additional 50.00. You can see clearly see the road we are going down. I said "no I'm paying 185.00 like you originally told me!". She apologized and asked for the higher balance which I wouldn't have minded if she just gave me the proper quote in the beginning. I refused and asked for the manager. She went to the back and came forward and told me the manager was busy! I just knew we're going to have an issue here. I asked for someone to talk to. Meantime I was very calm and polite but adamantly courteous. Finely after her returning a second time she said she could remove the additional balance. I told her thank you and proceeded to pay. She noted the balance was now 265.00. Like Whaaa... She said I'd have to pay half the procedure before we can book the operation. She said maybe next week after the blood work is reviewed in 2 days. So I'm paying 185.00 and not knowing what the blood work is, and I need that info before we can even do the procedure? Yes! she might be to old she said. OMG!! I told her "I'll pay what I owe you, and call me in 3 days with the results. She agreed. TWO WEEKS LATER. After numerous calls for my results and no emails or call backs. Calling Anna the AI took all my information again and again I even tried to spoof the AI telling her I have a large monetary donation for Pet Alliance but three days later....NO CALLS! So I took a morning off and went up there to speak to the head of the clinic (not mentioning any names) and I got a circling of the wagon by the Indians. HER explanation was "The doctor was out for A WEEK, he couldn't do any operations". So no results, no paperwork, no money back and I'm out the door. Thank God I never paid for the operation and used a CC. MORAL OF THIS STORY....Get you quote in advance. Ask all the right questions and don't assume. If you have an issue after surgery or an ailment for your Furry friend could you get ahold of someone there for help maybe an emergency number? Any questions about add on pricing? NO while I was waiting to be seen, a man walked in with a HUGE bag of dog food . He came back out yelling "I can't even get a receipt for my donation" and walked out with the bag!. Upper management listen. If your to big for your pants remember one moldy grape keeps people from buying the vine. I'm just a small nobody and who cares. I could have taken my pup to LA. Underhill animal clinic where all 3 of my Dutch Shepards have gone, but (I thought) would have liked the funds go to a good cause in our community! Maybe not? That's my story and I wish you well!

Lovely place GREAT PRICES and the staff as always are GREAT! Crystal clean also! Highly recommend!read more

Called in today 8/20/26 at 2:57pm, spoke with Chrissy in customer service and she told me that they…read moredid not have availability until September 16!!!!!!! The people here do not want to work! I asked for the manager and she put me on hold and never connected me through to the manager stating she was busy and would call me back. This is government run and paid for by the government which is our tax dollars and the people working here do not want to actually do any work.