July 17, 2020: Our 13.5 year old Labrador was put to sleep today due to her health. After she died…read morewe had a 80% bag of food and her medications and a few other things that we decided to donate to Journeys End Animal Sanctuary. This is a beautiful place and the people working there were so gracious to accept our donations to help their sheltered animals. We are so glad to find Journeys End Animal Sanctuary.

This is a lovely place hidden in the neighborhood. They are doing such great work here. They…read moreprovide a loving home to all types of animals. We were here to visit and only had time to visit with the cats. But there were so many cats but they all seemed happy. There was a porch on the cat building where the cats could hang out. I will definitely come back and visit next time I am in town.

I adopted a beautiful girl from here .she is the sweetest thing.cant image without her.Iblove her…read moresooo much.

Took in a cat I found. The staff was super friendly and sweet. When I took the cat out of her…read morecarrier she walked over the pens to go sit with the intake lady cause she could tell this was a good human. It looked really clean, animals weren't going crazy so they must've been happy.

BUSINESS NAME CHANGE .... This organization is now called…read moreNew Hope. It has been renovated.

Judys does not want to adopt out there dogs it's stupid I could not get them to except an…read moreapplication so I called them to attempt another way and the office told me to just keep trying the application so I filled it out another 15times....that's a real bummer considering I used to work there and was given two of theirs dog about 10 to 12 years ago I think that they should talk to people in person.....just because people can pass their ridiculous app.that doesn't make a difference if people are good or not!!!!!!Judy herself got back to me and Immediately and addressed my concerns and is working with me to get a dog....I would like to offer an apology for this post and thank her from my heart as I recently lost my best friend and my nerves are raw.Judy is a wonderful person and saved me and my dog along time ago...I am truly sorry and I look forward to seeing her again.

I don't often leave reviews like this, but I feel it's important to share what happened in hopes…read morethat it prevents another family from going through what mine just did. On September 9th, my family adopted two kittens, Aren and Delle, from this rescue. We were told they had recently recovered from an upper respiratory infection and were now healthy. Unfortunately, less than a month later, our sweet Delle passed away on October 10th from FIP -- a fatal illness that likely developed from an infection that hadn't fully resolved. We followed all the recommended vet care and sought immediate treatment the moment she showed signs of illness, but despite every effort, she declined quickly. It was a deeply traumatic and heartbreaking experience for our family -- and for Aren, her sister, who is now grieving as well. I want to make it clear that I deeply understand and appreciate the mission behind animal rescues and the challenges they face in caring for so many animals in need. My intention in sharing this isn't to criticize, but to hopefully encourage more thorough medical reviews and communication before adoption. Even small improvements in diligence could help prevent another family from being blindsided by such a devastating situation. I emailed the rescue on October 11th, not in anger but simply to inform them of what happened. Unfortunately, I never received a response. Delle was deeply loved and is deeply missed. I truly hope that sharing her story leads to positive changes for future adoptions -- and to more happy, healthy forever homes.

Andrea remembered the kind of dog we wanted and called when they got one. We went to the Rescue…read morewhere we met Andy. The adoption process was so nice! We adopted Marley and couldn't be happier! It was a great experience!

Terrible. It kept sending to other sites. All I wanted was to view on Yelp A Forever Home Animal…read moreRescue

I am truly dissatisfied with this place for several reasons. First, they seem overwhelmed with the…read morenumber of animals and are seriously understaffed. When we went to adopt a dog we felt a connection with, we were alarmed to find that he had just been neutered, yet they rushed to hand him over along with post op medication. The dog's paw was bleeding and had visible lacerations, but they failed to inform me on what happened. We also found out he had a contagious illness that could jeopardize my other pets at home. When I asked questions about the dog's condition, the staff were dismissive and quick to provide paperwork without addressing his health issues. After bringing him home, he became critically ill that very night, we took him to a 24 hour vet hospital. Turns out he is a very sick dog. FYI there are no vets available at the Seminole Animal Shelter on weekends so if they tell you their vets will take a look at the pet if the pet falls ill just know this doesn't apply to the weekends. This lack of transparency and care put my other pets at risk due to the pets contagious illness that they knew about and I am extremely upset about the entire experience. I will not be recommending this place to anyone.

Great place to adopt a dog or a cat. I used to work here…read morewhen I was 18 years old. I came in here today to drop off some old blankets and towels. I didn't realize they have a little store in there where you can buy collars and clothes and dog items for really cheap. I got a cute T-shirt for Pixie and some dog shampoo for $2 total. Good deal.! They also have two baskets of free dog toys.

I just recently started fostering dogs for the Orlando Pet Alliance and I have to say I had a…read morewonderful experience! Susan was incredibly helpful with answering any emails I sent and was very responsive. This was my first time fostering and it was on a Saturday morning that I saw some puppies needed a foster, so I did not have any pet supplies at home on hand the same day. They provided me with everything I needed and even toys and food for the puppies. I purchased some more toys and pee pads to donate back to the shelter one I returned the pups. After two weeks they were much bigger and ready to be adopted! I returned them back to Susan at the shelter and I was so happy I did it and plan to foster again. They are a fantastic organization and I highly recommend going to the Orlando Pet Alliance if you are looking to adopt a dog or cat. They are a great organization if you are looking to become a foster as well. Adopt, don't shop!

Well let me start with this. I called to make an appt. Anna the virtual assistant ran me around…read morethru prompts, but it's AI what can you expect. I needed to get Willow spayed but needed to know the procedure and cost and from the website described it's an exam first before any work is done. No pricing or questions answered online only the bounce back and forth. I made a blind appointment (online only) and went to the Sanford location. They told me the exam was 35.00 BUT WAIT AN ADDITIONAL 150.FOR BLOOD WORK IS NEEDED. This only took 10 minutes in and out, great when I went to checkout, the girl asked for 235.00! I clearly heard 185.00. Then she said your dog is over 5 years old (I TOLD HER THAT SHE WAS BEFORE WE AGREED ON THE VISIT never mentioningthe +50.00) and the blood work would be an additional 50.00. You can see clearly see the road we are going down. I said "no I'm paying 185.00 like you originally told me!". She apologized and asked for the higher balance which I wouldn't have minded if she just gave me the proper quote in the beginning. I refused and asked for the manager. She went to the back and came forward and told me the manager was busy! I just knew we're going to have an issue here. I asked for someone to talk to. Meantime I was very calm and polite but adamantly courteous. Finely after her returning a second time she said she could remove the additional balance. I told her thank you and proceeded to pay. She noted the balance was now 265.00. Like Whaaa... She said I'd have to pay half the procedure before we can book the operation. She said maybe next week after the blood work is reviewed in 2 days. So I'm paying 185.00 and not knowing what the blood work is, and I need that info before we can even do the procedure? Yes! she might be to old she said. OMG!! I told her "I'll pay what I owe you, and call me in 3 days with the results. She agreed. TWO WEEKS LATER. After numerous calls for my results and no emails or call backs. Calling Anna the AI took all my information again and again I even tried to spoof the AI telling her I have a large monetary donation for Pet Alliance but three days later....NO CALLS! So I took a morning off and went up there to speak to the head of the clinic (not mentioning any names) and I got a circling of the wagon by the Indians. HER explanation was "The doctor was out for A WEEK, he couldn't do any operations". So no results, no paperwork, no money back and I'm out the door. Thank God I never paid for the operation and used a CC. MORAL OF THIS STORY....Get you quote in advance. Ask all the right questions and don't assume. If you have an issue after surgery or an ailment for your Furry friend could you get ahold of someone there for help maybe an emergency number? Any questions about add on pricing? NO while I was waiting to be seen, a man walked in with a HUGE bag of dog food . He came back out yelling "I can't even get a receipt for my donation" and walked out with the bag!. Upper management listen. If your to big for your pants remember one moldy grape keeps people from buying the vine. I'm just a small nobody and who cares. I could have taken my pup to LA. Underhill animal clinic where all 3 of my Dutch Shepards have gone, but (I thought) would have liked the funds go to a good cause in our community! Maybe not? That's my story and I wish you well!

Went again to get the dogs their yearly updated vaccinations/ great experience- I really like the…read morestaff! So kind caring and just GREAT! Place is super clean . I HIGHLY RECOMMEND this vet place . 5 lol

I was so impressed! Everyone was wonderful and we love our Maggie Pierce! Tyler told us the…read moredifferent dogs temperaments and helped us choose the best dog for our circumstances. I'm telling EVERYONE to adopt from there!