They were very thorough in examining my eyes. Took Covid-19 precautions seriously and cleaned the…read moremachines multiple times during my exam. I highly recommend this office for all your eye needs.

my first impression was good except for the usual forcing patients too sign financial…read moreresponsibility. how do we know how much its gonna cost. I wasn't prepared to pay them 350.00 but I did. after the exam I asked the doctor about my macular denigration. he said I didn't have it. I asked him if it was could stop taking the meds that pretty much stop the progression he said yes. the next visit the technician told me I had macular generation and to keep taking he meds. this doctor would have completely missed it if I hadn't have told him. from there it all went down hill..several people came in and talked to me--ya know like they do in used car lots -that s what it seemed like to me. at last "the closer was brought in." and I was already feeling something was off and I asked her..do I need to take a trqnqulizler to hear this? SHE GAVE ME A CONFIDENT NO..well it turns out tthis would have cost me $6,000.00 out o;f my own pocket. I guess that chump change to little missy here...I was pissed that it cost me $350.00 just to find out the price of the procedure. I admit. there's no way to be exact..but dont try and tele the doctor doesn't know how much he charges for his own fees and don't tell me he doesn't know the cost of the lenses...ALL OF WHICH SHOULD HAVE BEEN BROUGHT TO MY ATTENTION PRIOR TO ANYTHING...I was pissed cause I felt like it was like a bait and switch..you've already invested 350 bucks of your own money and now..either your out that money or you fell you have no choice but to proceed..I find this highly immoral and unethical. ofcouse the doctor doesn't..and neither does the medical community..there are a lot of things you know the price of and the patient should be informed prior to investing money into it. I explained im retired and I don't have a lot of money I need that money back..because now they have shattered my trust in them and I want to see another doc but I can't afford to lose this money.. they refunded me half of it..then today I get a bill from them for an additional $45.00 dollars..why should I pay this doctor another dime when its possible he could've put my eyesight in danger because he din't properly diagnose my macular degeneration...I fell the whole thing was like a scam..maybe it wasn't an actual scam but all in all that's what it felt like.they need to treat their patients better..its taken me a while because my flood is still boiling..their whole system sucks ...and patients need to stop following doctors around like lost sheep and stick up for themselves. I wouldn't let this doctor walk my dog much less perform surgery on my eyes

FLORIDA VISION CENTER PALM BEACH GARDENS JUPITER AREA…read more My wife and I used this practice when It was in Boynton Beach. At the time it was worth the 50 minutes to an hour it took to get there. We live in Tequesta a short distance from the PBG vision center now and have decided to never go back. Today I had a 12:30 appointment and I arrived ON TIME. I was scheduled to see Dr Lima for a follow up exam. After waiting TWO HOURS with ZERO COMMUNICATION from anyone in that office, I left and will never go back. Why should a doctor or business make you wait for more than two hours for an appointment they made with a patient. No-one in the office would give me any feedback and I left PISSED OFF and vowed NEVER to go back. They may be good doctors but their business acumen and persona suck. Service was not in their training manual obviously! I would recommend to ANYONE thinking of going to this group to be prepared to be treated in a very poor manner. How they stay in business is beyond me. I've been President or CEO of four different businesses in my 81 years being on Earth. I cannot recommend more strongly, GO SOMEWHERE ELSE FOR YOUR EYECARE. Masochists will love this practice. WJH Tequesta, Florida/Harsel, Colorado

DO NOT TRUST THIS COMPANY!!!!! They do not care about your medical care, they are doing business…read morejust for the money!!!! I used to see Dr Mangal a couple years ago and when i tried to make an appointment the schedule department (call center) refuse to schedule my appointment with him and told me there is a new doctor and schedule the appointment with Dr Bobo. When i got to the appointment she told me I need to see Dr Mangal and I have to reschedule. So, I explained to her that the call center did not want to make the appointment with Dr. Mangal and they booked me with her. So my appointment was reschedule and also the test that was done that day was done incorrectly. The nurse moved the machine in the middle of the test and the result were faulty. I took the day off for no reason because nothing was done!!!! The office just charged the copayment and file a claim for nothing!! I've trying to call the office but nobody answers/return calls. The only number where people answer the phone is at the call center and when I complained to them, they told me I must call directly the local office. It is 5 months that I am trying to resolve this issue and there is not a number for corporate or nothing Please look for another reliable doctor/ company if you have a condition, these people are not there to help, their only interest is the money and nothing else!!!

you could not find a better staff, from receptionist to doctors , to see to your eye problems…read more Thank you all

I found the doctor and also the office receptionist her billing girl named Whitney to be very rude…read moreand unhelpful I will not be returning back for any further appointments

First of all, the whole staff is super friendly and kind, which is a nice change from most doctors'…read moreoffices. Dr. Frankel seems to be very thorough in his eye examination and did not hesitate to refer me to a colleague for a potential oncology issue he discovered. Very happy i chose this DR. One little thing: if you are going to have your eyes pupils dilated, bring very dark sunglasses because the view from the waiting room in Stuart is beautiful but it is also very very bright!

Dr. Frenkel performed cataract surgery on both eyes and the results are great. Glasses no longer…read moreneeded after wearing them for 65 years.

Excellent doctor and a wonderful, caring staff. Cataract surgery went great, and they helped make…read morethe whole process much less stressful. Highly recommend.

An amazingly impressive practice. There was a very short wait. The support staff was extremely…read morerespectful and knowledgeable. Dr. Shuster is easy to speak with, and clearly competent. He was able to easily assess my issues, create a plan and explain it in an easy to undertand way. After seeing him, I felt much better, which is the way it should be! After recently moving to Florida, I was very pleased to find a doctor with which I felt so comfortable. I highly recommend this practice.

Been waiting in the waiting room an hour and a half past my appointment. What kind of care can they…read morepossibly provide if they can't manage simple things.

I need to switch doctors offices. My new office needs my records. Left two messages several days…read moreapart with no response. There is just no excuse for this. They are playing with peoples health. I've been patient. There is a federal law that states that they must give you your records within thirty days with written notice. There should be some common curtesy to keep things simple as they would expect the same for a new patient of theirs. Its all good, I'm writing the letter and hand delivering it today. I should not have to do this. Their billing system is from the 80s. Follow-up: I did go in person to get my records, they were very nice and got them for me. I did get the manager/records person has been out sick excuse, but I was very patient and called several times over several weeks. They weren't sure if the extension x212 was even valid (this is where the voice menu puts you). Another thing I'm kind of upset about is that my doctor left. So apparently my appointment was cancelled. I was not informed of this. No one from the office attempted to call me. We all have modern phones with records of who called and voicemail. thank goodness I didn't show up next week and find out my appointment was cancelled.

Dr. Klaus had been working with me for several months, performing two surgeries on one of my eyes…read more He's knowledgeable, compassionate and pleasant. Overall, a great Ophthalmologist in his field. 5 stars!

Dr. Katz and his team are the absolute best. From my Cataract surgery to annual follow-ups, always…read morea great experience.

Very unprofessional! I received three reminders of my scheduled appointment. Upon arrival, I was…read moreinformed that my insurance is no longer accepted and was not seen. Office should have contacted me and advised me of this prior to my appointment date and/or arrival to the office.

My husband had a colonoscopy here with Dr. Elliott in June and the staff on intake was excellent!…read moreWe did have a bit of a wait past the time we were told to arrive, but Angie and Janey made the wait time fun. They were professional, patient, and caring. My husband said all the nurses and everyone inside were also excellent. We had a good experience and good test results. Good work everyone.

My surgical experience was excellent from start to finish. I felt safe and protected and knew I was…read morein good hands. Everyone was friendly and they worked as a cohesive, highly skilled, professional group of people. This team of human beings at the Treasure Coast Surgical Center exemplify all that is RIGHT in healthcare today!

First visit and actually greeted by doctor!!! They do all types of patient related care. From…read moreprimary care to weight loss. Doctor spent over an hour completing a physical and talking and listening to me. She is one of a million doctors who actually listen to your concerns and needs!! Dr. Mahmoud understands what we can and cannot afford as well. The patient and doctor make the care plan. Definitely recommend this knowledgeable and caring physician!!!

DO NOT. I went for a wellness visit back in December. Had routine bloodwork. I just recently…read morereceived a bill saying they will not cover the bloodwork (over $3,000) because it was fertility treat. Mind you, it was not. This was just routine bloodwork. I have be deliberately trying to get in touch with Dr. Mahmoud for going on week two now. I've left many voicemails, talked to billing and the office manager (when it doesn't go to voicemail or I don't get hung up on) and they both have promised leaving messages for the doctor and returned calls. Which NONE have happened. My insurance company has been super helpful. They are trying to get in touch with the doctor as well to get it straightened out and they're getting ghosted as well. SO, if you want a stress free experience, this will not be it. ZERO support and accountability when needed.