We had a water leak in our house. AIR was sent out by insurance to remediate the damage. The…read morequality of the work done by their operatives in cleaning / drying the mess, etc., was top notch. However, the aggressive phone calls practically demanding that the subsequent contract work be quoted and performed by AIR bordered on harassment. These guys need some major education in customer service and customer satisfaction. My recommendation: stay away.

Many of My belongings went missing and we're never returned. Things such as door handles were…read moreinstalled upside down. Carpets ripped up within a month of being installed. Vanity was incorrectly installed and not sealed. The company does not respond or return phone calls. I wish I had not gone with this company. Very big mistake on my part.

I am a realtor and had a mold emergency the day of closing! Joe was able to provide a thorough…read moreexplanation of the problem and provide us with a fair estimate for repair. He was extremely accommodating! Highly reccommend!

I can't say enough about how helpful Joe at Moldmaster is. He responded immediately, is a total…read moreprofessional, knows his stuff, is friendly, detailed, explains everything, reasonably priced, and is a wealth of knowledge. I even found Joe to be knowledgeable and helpful regarding other areas in my house that need attention. Joe is an expert in his field and beyond. I highly recommend Moldmaster.

After a drain leak the water damage was extensive. Crystal Rock Restoration of Portland saved the…read morehouse and the day!

From the owner: At Crystal Restoration, LLC, we’re a small, family-owned, veteran-operated business with over 20…read moreyears of experience in the insurance and restoration industries. As homeowners who have personally faced the stress of property damage, we understand what our clients are going through—because we’ve been there, too. That’s why we go beyond standard mitigation services, guiding our customers through the entire restoration journey, from emergency response to complete repair. While many companies stop after mitigation, we stay until the job is fully done and your home or business is back to its pre-loss condition. Our team is committed to doing more than just meeting expectations—we strive to exceed them, every time.

Good work, unfortunately the price isn't fair or even valid. They charge for work and after for…read morematerial. I would have been ok if when they showed up with materials I had a receipt. They showed me a receipt then and on the last day another receipt from material bought that day for more than then first day. This is at least sketchy. Again the work was good just left a bad experience.

Great prices and excellent quality work. Very affordable, and they treat you with a lot of respect…read more Diva Construction is definitely the company to go with. They truly care about customer satisfaction and building strong relationships, not just making money. They're honest, upfront, and always point things out before doing any work. They go out of their way to help and make sure everything is done right. Highly recommend them if you're looking for reliable and trustworthy service in Agawam.

This company is outstanding…read more We had a large amount of water in our basement, due to a recent heavy snow and a failing sump pump. I called Roto Rooter and told them of the problem. A person was there within the hour to see the situation. The next day, we got our new sump pump, and the cleanup crew started. The crew did a magnificent job. The water was gone and the basement dried out by their equipment. Moreover, they carted away all the destroyed items a few days later. Best of all, Roto Rooter filed the insurance claim, and I was freed of having to do the negotiating and paperwork. Some reviews say their service is pricey. I don't know who else would have done such a great and thorough job for less. This was a blessing.

The plumber from Roto-Rooter Plumbing & Water Cleanup was polite and professional, but the pricing…read morefelt a bit high for the amount of work that was done. The service itself was okay, they fixed the issue, but it seemed a little rushed, and I had to tidy up some water that was left behind after the job. I did appreciate that they came the same day I called and explained what was going on with the pipes clearly. The repair held up fine, and everything's working now. It just didn't quite feel like the level of care I was expecting for the cost.

Jarred and his team do amazing work and are kind and professional. The attention to detail and tile…read morework have been particularly spectacular.

After trying the new shower, we were disappointed with the quality. Called several times and they…read morenever answered any of the messages we left. I guess you do get what you pay for.

Called Sunday night after we returned home from skiing all weekend; walked in the house and the…read moreheat was out, pipes were froze and then water was down walls. They came out at 11.30 pm and turned off the water as they started cleaning out the 4" of water in basement that came down from the second floor. Monday morning they had a furnace man in my basement when my own oil company told me they were backed up three days from the frigid weather. Monday afternoon Travelers insurance comes out and suggested a few contractors, we stayed with Fire Tech. Not only did they do excellent work but their help with insurance was so impressive I brought them back when it was time to update the kitchen and one of our thee bathrooms. Highly recommend, tried to get them to come up to New Hampshire to fix the lake house after another contractor did poor work but that was too far way for them. Hire with confidence.

We've used Charter Painting to paint our home twice. They are professional and do a good job. Every…read morestep of the process was performed as we discussed. They're priced competitively (not necessarily the cheapest - but competitive). We would consider hiring them again.

Over the past two years, Charter Painting has done several small and medium sized projects at my…read morehome in Marlborough, drywall repair, painting, pressure washing. Each time, high-quality work was done on time and for a fair price. I will not hesitate to use Charter again if the need arises and I have recommended them to neighbors, friends, and family members. John K. Marlborough