1. Roach Plumbing & Heating

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    Marlborough, CT

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    Roach Plumbing & Heating

    4.1 (16 reviews)
    Open 8:00 am - 4:00 pm

    Services - Roach Plumbing & Heating

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Roach Plumbing & Heating Photos

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    5 years ago

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    10 months ago

    Roach has been great for my needs. New water heater and other plumbing problems. Recommend. Timely and efficient.

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    7 months ago

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    1 year ago

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    4 years ago

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    3 years ago

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    3 years ago

    Called for an emergency repair on Saturday and the issue was fixed within a few hours at a fraction of what I expected to pay.

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    4 years ago

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    6 years ago

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    Review Highlights - Roach Plumbing & Heating

    I know I wrote a long review and included my story, but if you read this far, I hope that Sean's suggestions might help you as well.

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    Northeast Well Pump Service

    Northeast Well Pump Service

    (9 reviews)

    Charlie is an expert in his field! Incredibly honest, fair, friendly and knows his stuff. I…read morecalled him for an issue with my water pressure and he came out to do an evaluation and resolved the issue. He didn't try and push a more expensive hardware repair and made an adjustment to my tank pressure to resolved the issue. I'm Incredibly happy with his service and wish more businesses operated like Charlie and Northeast Well!

    I used Northeast Well Pump this summer, and intended to write a review and forgot. I'm prompted to…read morewrite today since I gave a good friend his number after her regular well known local well guy failed to answer after 4 hours. While it was a weekend, anyone living in an area serviced by a well knows, how irritatingly inconvenient it is to be without water for more than 15 minutes. I had a similar experience this summer when we woke to no water and I called the local company I have used in the past. He failed to answer within a few hours, so I googled well service in Glastonbury and made calls to two other local companies. Within 10 minutes, Mr Ripley the owner of Northeast Well called back and said he could come out within an hour. "Believe it or not", he arrived within the promised time and thankfully diagnosed the issue as a simple blown switch which was replaced in record time. While here, he mentioned I should think about having the well cap replaced since it was loose and not secured allowing stuff to enter the pipe. He quoted me what sounded like a reasonable price and since he came so promptly even though we were not a longtime customer, I decided to give him the okay to do the work then if he had time. In no time at all, I had a shiny, secure new blue well cap! Mr Ripley, "Charlie" owns this Glastonbury business and has operated it for 30 years. Being a homeowner here for 25 years, I was surprised to learn this since there seems to be two other companies in town that everyone uses and I had never heard of it. I am happy to recommend this company and I will call Northeast Well Pump first if I ever have a well issue because of the way he handled my summer well issue and his prompt response to my friend this weekend. YES..he came within an hour for a weekend call.

    Hometown Well Pump Service

    Hometown Well Pump Service

    (1 review)

    We called hometown with well issues. James was great! He tried to help us out over the phone…read moresince we thought we just ran the well low over the weekend. After figuring out that it was something else he came that afternoon and figured out the issue. The next morning James was back to replace our pump. He did an excellent job, explained everything professionally and was finished in 3 hours. He even offered to come back if we had any questions or concerns. Great company that actually cares for what they do. I would recommend calling Hometown before any of the bigger companies. Not only will you get personalized and friendly service, but you will also save money since you are not paying for all the overhead back at the other company's office.

    From the owner: Hometown Well Pump Service LLC. specializes in water well pumps and water well services. We love…read morewhat we do and take pride in our work. We put safety and our customers first. We do not do plumbing, however, we just do water well to the well tank and all things water well. Our Services include: Well Pump Service and Installation Well Tank Service and Installation Water Filter Service and Installation Water Well Bacteria Mitigation (Testing and Sanitization) Water Well Lines Well Driller, Water Treatment and Plumbing Referrals Please use our "Hours of Operation" as a reference for scheduling service, but please know in event of an emergency, call anytime.

    Water-Flo - Kinetico K5 Reverse Osmosis Drinking Water System

    Water-Flo

    (6 reviews)

    They replaced my tank with no issues. But follow on maintenance the next year seemed lacking in my…read moresatisfaction. The tech left the well water pump power off, left the main water valve off after leaving these were noticed. My system did not seem to work as it should afterwards.

    My well pump shorted or seized up. I emailed Waterflo on Monday, early evening, and received a…read morereply from Nick soon after. He called the next morning, offering to stop by to have a look at the situation. Nick explained what I needed, what I didn't, and what options I had, depending on what they found when they pulled the pump. He would try to get somebody out in the afternoon, but his teams were on a big job across in another part of the state. He promised me 8:30 the next morning at the latest. Great! I could live with that. He answered all my questions and instilled confidence that it would be working again soon. The next morning, as promised, three guys showed up 15 minutes early and were ready to roll. Scott, Carl, and Gianni were fantastic. Scott asked me a few questions, answered a few of mine, and they got right to work. Nick has a great team in these guys. Two hours later, they were done and I had a new pump installed and improvements made to some additional plumbing. I feel I was treated very respectfully, Nick and his team genuinely cared, and they did the work at a reasonable price. Side note: I actually called Waterflo for a second opinion after being seriously mistreated by another company. I should have called Nick first! Thanks!

    Plumbums

    Plumbums

    (32 reviews)

    Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

    Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

    Roach Plumbing & Heating - plumbing - Updated July 2026

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