This company was difficult to deal with in all aspects from scheduling and customer service. They…read morewere extremely expensive and their service DID NOT fix the problem. I would never recommend this company to anyone.

We had a flood in the middle of the night we called Servpro of greater St. Augustine…read more Big mistake... Don't do it... The old equipment they used leaked further damaging our property. They were supposed to go through the insurance company to get approval for the work they we're doing, they failed to do that so the insurance company would only pay them the policy limits regarding the water mitigation. It is serve pros responsibility to seek approval for any amount above the policy limits which they failed to do. the only works Servpro did was install a few fans and a dehumidifier and tore off some baseboards and ripped up some carpet that's all I did for that somehow or another they charge the insurance company over $8,000 which the insurance company only paid three thousand which was the policy limit. now we have Servpro of greater Jacksonville attack dog vicious vampire collection agency coming after us. A word to the wise do not use this overpriced unprofessional without integrity company...

Nate and Jason truly made this nightmare of an issue both a breeze and a pleasure through their…read moretireless efforts to rid my home of mold and water damage. These guys really took their time to explain away all of my concerns with whatever I could think of over our two days together. They ceaselessly took every precaution to assure the safety of myself and all of my belongings through meticulous cleanliness and care. I cannot recommend these guys and their company any more highly, as their staff and location manager were also incredibly patient and caring throughout the entire process. Additionally, their pricing keeps the customer and their struggles in mind. After shopping for quotes, it was a tremendous relief to have landed on PuroClean. I plan to use them for the put-back, so expect another stellar review in a few!

A+ service, A+ company! I had a water leak in my bathroom that caused a moderate amount of damage…read more Puro Clean (St Augustine) sent JUSTIN & TREVOR out and they did a FANTASTIC JOB! They were professional, courteous, & efficient! They also took their time to be sure to explain every step of the process for the work that was required. They took measurements of water penetration in multiple areas of the bathroom to assure me that everything that needed attention was taken care of. I am sure that other techs working for this company are equally as competent but, based on the conduct of these two men, I would definitely recommend them along with the company!!!!

Danny, Travis, and their crews were awesome! We had a leak under our sink that went unnoticed for a…read morecouple days! From beginning to end everyone we encountered was professional and friendly. They were quick to respond and got the process started to fix our issue. They were always available to answer questions. Travis handled almost everything with our insurance company. He made the entire process almost enjoyable. If we ever have another issue we would call them first!! Thanks for making my kitchen beautiful again!!

Danny and his team were fantastic to work with! After a contractor broke a pipe and flooded…read moremultiple rooms in our home they were able to come in quickly to do the water remediation and eventually the repair work as well. We're very happy with the results and the team was easy to work with. Thank you for making a bad situation so much easier on us!

RUN from these guys if you are going to contract work with them. First, they are good at…read morediscovering mold and suggesting remediation. However, DON'T let them do the remediation. The cost is crazy expensive, and they don't do the complete job. We still have water and mold (and no drywall) after spending nearly $10,000 on about 20 feet of first story "remediation" The job took them a day so imagine the hourly rate - more than a brain surgeon. There is no guarantee or warranty on the work, or none that they honor. They don't do the finish work so you need to contract that out additionally. You should use them to find the mold, suggest a solution, then RUN to find someone else who will do the work at a much more reasonable cost, and probably better. I'm incredibly frustrated and disappointed and still need to spend at least another $5,000-$10,000 to get it done properly. This is a tiny place. You know the feeling you get when you were just conned? They are responsive at getting out quickly, so there's no fault there. I just would never, ever refer business to them or use them again.

My husband and I own property in the St. Augustine area, and our tenants made us aware of a very…read morefunky odor all throughout the kitchen - we decided to take care of it right away, and a friend recommended Mark at TCB Enviro. As it turns out, we had severe water damage and mold growing from years of a leak that we had no idea we had. Mark was professional, kind, and informative, and took care of all of our problems. His workers were neat and always very respectful. They not only fixed our problems, but helped us to prevent it from ever happening again. If we ever need mold remediation done again in Florida, we are calling Mark and TCB Enviro to handle it all.

Dennis and his team at 1st Coast Contracting did an amazing job on the repairs at my home. I had…read morewater damage to my entire living room, including the ceiling and floors. The work they did was top notch. Looking at my living room now, you wouldn't know that water damage was ever there. Dennis kept me informed every step of the way during this process. Always provided excellent customer service, professionalism, and respect to my home. I've attached before and after photos.

I have had a miserable experience dealing with First Coast contracting. One of the owners came out…read morefor the quote. Apparently the person there for the quote is not the person who writes the quote. Due to this major part of the project was left off like painting after they hung the new drywall or fixing the crooked ceiling or replacing the electrical outlets. When we brought any concerns up they would just talk in circles instead of owning up to there mistakes and fixing the issues. I personally will never hire them again because they cause more headaches than they do fixing things. It is very unclear who is in charge. I had about 4 different people tell me they are an owner of this company. Very poor structure resulting in even worse service.

We had mold in our rental and Alan was able to get our insurance to pay for a large portion of the…read moreremoval and remodeling of the infected area. He knows his stuff and very attentive to details.

From the owner: Licensed and insurranced for your home's indoor air quality services. We can test your home and air…read moreif you have indoor allergies or suspicions of mold, get rid of mold if your home already has it, and we can mitigate water damage to restore your property and prevent mold growth. Our team can also restore and renovate your home spaces and air systems quality. Honest and professional, we treat every property as if it was our own personal home.

Quick response to an inquiry about soggy drywall and flooring that ended up being due to a leaking…read morewindow. The repair was bigger than expected but it was complete in two days and looks great! Window is now sealed against leaks, wall and insulation replaced, electrical outlet and floor vent replaced. New flooring installed in the entire room. Very friendly and knowledgeable; answered questions and explained issues in a way that made sense to someone with no knowledge about home repair. Looking forward to hiring them again for my next project!

From the owner: Bennetts Restoration and Renovations is a locally owned and operated small business that takes…read morepride in their work. I work hand in hand with each customer to get the quality results that they expect on even the smallest of projects. We have done small handyman jobs all the way up to large commercial jobs but each one is done like it would be done at our own home. Let us give you the service and quality you deserve.

The company is well organized and helpful with explaining all the steps. Water damage restoration…read moreis stressful; UWRG helps with all the frustrations you face. One particular technician, Oscar Mejia, knew I was extremely frustrated. When he came to my house he was able to help me with trying to make my house more livable! Thank you Oscar!

We had a leak in our kitchen behind our fridge. It went through the wall into the bedroom and…read moreruined the drywall and the floor. The guys that came out here were so professional and nice. They did an amazing job. You can not even tell where the work has been done. I accidentally hit my mailbox and took it out of the ground. Could not get it back together. The young man offered to fix it for me once he was done with the work in the house. This is the best company to work with from start to finish!!