Zach pushed hard to get me a loan for my recent condo purchase. He is quick in response time, works…read moretirelessly, and has a wonderful moral work ethic. I have been a real estate broker in San Diego for 20 years and have worked with many lenders throughout the years. I would recommend Zach 100%. Thank you Zachary!! I am so happy I chose you and appreciate all your hard work- it was a tough loan and you killed it!

From the owner: I treat your home buying process like it's my own. Quick and informative communication with fast…read moreapproval times to get you into the home of your dreams.

I've known Franco for over 20 years he is reliable dependable and very articulate…read more I have used his services on countless properties that I've owned in the past and my recent purchase here in Florida. With that being said he has closed my homes from Vegas to Florida. My own mother uses his services as well and she always has been satisfied from beginning to end he is very professional. I believe he takes away the stress of the buying process or investing process by explaining things in detail. If you need a mortgage I highly recommend him five stars is not enough . Thank you JamesZito.com

They made the financing part of home buying process quick and easy. Amazing Communication! I was…read moreguided through the whole process by Franco and his always friendly team.

When my wife and I first looked at applying for a mortgage, we were discouraged. I won't lie we…read morearen't perfect buyers. We were pretty sure no one would take a chance on us, and we were ready to give up on buying a home. Then we found Reliable Mortgage Company. They didn't just reject us; they invested in us. Our loan officer, Zach, gave us a specific, actionable, step-by-step plan to get our finances where they needed to be. It wasn't just vague advice--it was a precise roadmap detailing what debt to tackle first and how to boost our credit score. We followed their plan diligently, and true to their word, within a few months, we were pre-approved! This company didn't just process a loan; they truly went above and beyond to educate and empower us. If you think homeownership is out of reach because of your credit or debt, stop thinking that. Call Reliable Mortgage Company. They are the most professional and reliable team you could ask for, and they will help you achieve the impossible.

Scott helped guide me through my home buying process! He made sure I got the best deal and made me…read morefeel comfortable in my decision. Thank you.

This was a really frustrating and disappointing experience for us. We were told our loan would…read moreclose by a certain date, but due to thier poor communication with the appraiser and an inaccurate report we missed that deadline and had to pay for a revised appraisal ourselves . later we were told the loan terms had to change to hgher rate and fee because of how our company is structured - something we had disclosed from the start. After weeks of delays and unexpected costs, we had to switch lenders to move forward. It was a stressful and disappointing process that could have been avoided with better communication and attention to detail. We regret not going with other lender from the beginning.

Athena Paquette was our incredible Mortgage Advisor. We are first time buyers and of course that…read moremeans we were worried about everything. Athena held our hands throughout and we are just about done, but had to take the time to commend her efforts, care, and our overall experience. Athena not only took care of her responsibilities, but would reach out to all others involved in the process to make sure they performed and made themselves available to assist us as needed. The personal attention we felt was top notch and I have only experienced that on extremely rare occasions. Good to see that people like Athena are out there and go above and beyond to help their customer. Highly recommend. Athena (if you read this), thank you again for all your assistance, your service was/is top notch. Thank you, thank you, thank you!

My journey with Sophie started with her responding on a holiday acknowledging my application - she…read morehas consistently been responsive and informative. Sophie is a mentor and teacher at heart without being condescending - she also is detail oriented, not to mention having great fee, highly competitive fees and access to various programs and options as a broker. I highly recommend Sophie, as she responds quickly with great guidance and a wealth of experience.

I worked with Jo and Jennifer and had a wonderful experience with both. I dealt with Jo a little…read moremore throughout the process and she always responded quickly and super helpful! Thank you both for the wonderful care! I would recommend them both and look forward to working with them in the future.

From the owner: We are a mortgage broker. We are able to shop any lender to ensure we get you the best rate…read morepossible as well as the type of loan that works for you

Roseanne Shannon was absolutely amazing. Her team & Roseann were extremely professional,…read moreknowledgeable & prompt. They addressed all of our concerns with precision & compassion. Due to the sale of our home, we were facing the pressure of finding a home & closing on our mortgage loan all within 17 days. 5 Star Mortgage , aware of this, expiditated our closing in record time without a glitch. Great Job 5 Star Mortgage. We highly recommend them for all your mortgage needs. Tony & Annette Locorriere

Roseann Shannon at 5 Star handled my home purchase. She and the team were great to work with,…read moreanswering my questions, handling issues as needed (there are always issues). They helped me through the process and gave me a great rate.

Nana was amazing to work with. She always responded quickly and kept us updated every step of the…read moreway. She made the process smooth for my client who was buying their first property and really took the stress off everyone involved. I appreciated how reliable and professional she was and would happily work with her again.

Nana was absolutely amazing to work with! She helped me through the entire home loan process…read moreexplaining exactly how it would work and what to expect. Communication was excellent throughout and I'm so glad I chose Innova Home Loans to help me purchase my first home. Even closed early in time to celebrate my daughter's birthday! I can't thank Nana and the team at Innova enough for what they did for me and my family!

So far Rock on refinance experience. Still waiting on the close date but hopefully we get ther next…read moreweek Ron Simmons

I rarely leave reviews, but I feel compelled to share my experience in hopes that it helps future…read moreborrowers. I began my cash-out refinance at the end of May with the expectation that the process would move forward in a reasonable amount of time. Instead, it is now well into July, and my loan still has not been finalized. The most frustrating part has not even been the delay itself--it's the lack of clear communication. For the past couple of weeks, I have repeatedly been told that my file is "with underwriting for final review" and that we are "just waiting for final sign-off" before being cleared to close. Unfortunately, I have heard essentially the same update over and over without any meaningful progress or explanation. Throughout this process, I have promptly provided every document requested of me. My appraisal was completed, the FHA case number issue was resolved, and every time I ask for an update, I continue to receive the same generic response that we are almost there. If there is a specific issue holding up my loan, I believe that should be communicated honestly and transparently. If there isn't, then the file should be moving forward. Buying or refinancing a home is already stressful enough. Borrowers deserve timely communication, realistic expectations, and straightforward answers. Instead, I have spent weeks wondering whether anything is actually happening behind the scenes because I have received very little information beyond "it's still in underwriting." At this point, if I were not already so far into the process, I would have seriously considered taking my business elsewhere. I understand that delays can happen in the mortgage industry, but keeping customers in the dark for weeks with little more than repeated assurances is not acceptable customer service. I hope the company takes this feedback seriously and works to improve communication and accountability throughout the loan process. A simple, honest explanation goes a long way and would have made this experience far less frustrating