I went in for a dental procedure and was given lidocaine. The lidocaine made me shake pretty…read moreseverely. I informed my hygienist (I believe it was Debbie) who paused the procedure gently and attended to me. She provided me with expert trauma informed care and such profound gentleness, patiently explaining what she was going to do while listening and attending to my needs compassionately. I was able to complete the procedure. The next session, I was given a different local anesthetic for my comfort without asking. I really appreciate this dental office. As an adult who avoided going to the dentist for a while out of fear, this office is a breath of fresh air. They never fail to make me feel safe and as comfortable as they reasonably can when it comes to dental work. I'm so glad to have found them.

Staff is so nice. They take their time to answer questions and really try to make the visit as…read morecomfortable as possible. Wife has a cavity and she was able to get it taken care of quickly.

I do recommend this office as everything goes as planned. All the hygienist are very friendly and…read morethorough with their work. The doctor is efficient and is always helpful and knowledgeable. The receptionist on the other hand is very mean and rude. She talks over you and is very demanding with no customer skills. That is a downfall for this facility. Everything else is great though.

Awful customer service! 7 year customer and seeing the declining service . Insurance change was…read morenotified to the front desk at the visit and later two times more. Never filed to the correct insurance and billed me for payment of balance. Informed them I have credit with them as I prepaid in full. Argued with me over the phone saying it was none of her business as she was a new hire and the wrong filing was not her problem, and refused to call insurance and file correctly. She said it was not part of her job description! On top of that while transferring me to her supervisor she made a discriminatory derogatory comments on me!

This is probably one of the best dentists that I've been to in a very long time. They are always…read morevery polite understanding and help you in any way that they possibly can with any situation that you are going through. They make you feel respected they never judge you for anything and they also help you through any type of financial hardship that you might have at the time as well. The one best thing that I love about it too is that through all my time with this dentist I have never had a single time where I left that dentist feeling like I was in major pain I always felt better when I left. Dr Henson always takes time to listen to what I have to say and then follow through with correcting the problems that I am going through. If you are in this area and you need a dentist you would not be mistaken to try this dentist and be a part of this dentist program. Thank you so much for listening.

Always caring. Always on time. Always check with my insurance before treatments. I highly recommend…read morethis small family practice!

Dr. Andolina used to be a great dentist but the quality has certainly diminished. His staff that…read moreanswers the phone is extremely unknowledgeable in the insurance they take and on top of that they are extremely rude. Don't waste your time. By the way, if he does a crown poorly and it falls off and you swallow it he will make you dig through your poop so he can glue it back on and not have to pay for his work being terrible (this happened to my sister and it's disgusting.)

I tried getting an appointment at this dental office a while ago. I was told at that time they…read moreweren't taking any new patients. They told me this after I told them what my insurance was! They didn't know they weren't taking new patients before they asked for my insurance?! My insurance website shows that they are taking new patients. I guess just not my insurance. I was having trouble find a dentist near me that would accept my insurance, I'm on Medicare. I got my own insurance with Delta Dental & called again. Was asked for my insurance again, told her. Then I was asked if it was through work I said no it's through me. She then said they only accept Delta if it's through work! Unbelievable! I just saw others reviews about this office & it looks like I dodged a bullet! Beware! I think they make the rules up as they go along.

Don't trust him. I'ld give him a zero if I could. I went to Dr. Smallmann in 2009. I moved to…read moreCalifornia in 2010 and now live in PA. Anyway, he offered to give me a nice looking set of teeth so he told me that he would shape my teeth so that he could put caps on all of them. They looked nice but I had NO IDEA how much he had "reshaped" my teeth. For the past 4 years I have found out! He ground them down to little nubs, even the FRONT TEETH, that never had any problems and looked good. The crowns keep coming off now and my front teeth are useless - they're just for show. I've spent a lot of money keeping up with this problem. Save yourself the regret and expense, don't go to him!

All of the above, the care quality superb, Office experience also very good and a pleasant…read moreexperience. I've seen Dr. Singh for a replacement crown which was superb, it was perfect. Thank you Dr. Singh. I have moved to Brookdale Chatfield, 1 Chatfield Drive, Apt. 116, West Hartford, CT 06110 2803. Looking for a comparable DDS in this area.

From the owner: At Glenville Smiles, we provide a variety of dental treatments for the entire family. If you live…read morein Schenectady, NY and need a checkup, dental implant, teeth whitening or any other dental service, we are the dentist office to choose. When you are looking for brighter, healthier teeth, our team at Glenville Smiles is ready to lend a hand in giving you the smile you've always wanted. We work with a large amount of insurance companies and are available for any type of emergency service that you may require. If you are interested in having us handle any procedure including crowns, bridges, root canals and more, our experienced team will do our best to make you feel as comfortable as possible.