I just wanted to say thank you for being so understanding and I appreciate all of you in this…read moreoffice. You were honest you were supportive and understanding. I walked out being so happy. I was able to smile and feel good about myself. Thank you all.

Professional and friendly all around! Went for my first checkup and cleaning last week. Dr. Maloney…read moreand Carolyn, the hygienist, addressed all of my concerns with a clear action plan. I couldn't be more pleased. Great new office space too!

Dr Adams was my surgeon and he removed all 4 of my wisdoms. I highly recommend this place. They…read morehave great staff. nurses, receptionists, and surgeons. they're all very nice, friendly, fast, and efficient with what they do. I knew i was in great care with them. This is my first ever review on any place and i think it's well deserved. I would go back to them if i ever need any more of their services!

Communication! Nobody communicates the specifics. Went to this dentist with intention of having a…read moretooth extraction. He had xrays and I was sent there by my dentist with a message from her for an extraction. They tell me no this is just the consult. They had my health questions filled out on the email they sent me with meds and health issues filled out. I don't have a lot of time as I work full time and care for an ill family member on hospice. My time is limited. There is barely a tooth there as it was decayed under the crown. When I did see the dentist he asked me two questions stuck his finger in my mouth and said ok we can do this today but I have to fit you in. Two hour wait time. If they had told me that it was a consult I would not have taken the appointment. He may be a good surgeon but there was no communication. They asked me to be there at 720 and they didn't open the door until 730. Then they wanted a fee for a consult, that was a hard no. So no I would not recommend him. His office was all pretty furniture and big screen TVs but I feel it was just a little too foofoo and not enough medical.

My recent experience with Dr. Smail and his very professional staff to remove a tooth was a very…read morepositive experience, The doctor and his staff made every effort to make an unpleasant task as pleasant as it could be. Thank you to all for keeping this nervous patient a very satisfied patient.

I came in to Aspen Dental today for the first time, and couldn't be more impressed. The staff is…read morefriendly and attentive, and they were able to get me in for an appointment the same day I called complaining of a minor toothache. After a brief wait and initial exam, it turned out that I needed a fair bit of dental work. I sat down with Karen to discuss- she explained everything empathetically, efficiently, and in terms I could easily understand. She didn't pressure me to make any decisions before I was ready, and went above & beyond to help make sure I was taken care of. She is a true asset to the excellent team here. After finishing the business side of things, it was time to start scheduling the dental work I needed. I was expecting to wait a few weeks or more to get started, but once again my expectations were blown away when I was told they could start the work the same day also. I am thoroughly impressed, and plan to continue going to Aspen Dental for the foreseeable future for sure.

I recently had a crown come loose . Being new to the area, I don't have a regular dentist yet…read more Aspen Dental in Latham takes my insurance so I thought I'd give them a shot. Why not ‍ I'm traveling to the West Coast in a couple of weeks and just wanted them to secure the crown before I travel, I could come and address underlying issues when I get back from my trip. Got in the dentist chair, the crown was loose and hadn't come out yet. The dentist removed the crown easily, told me that she couldn't reinstall it for a number of reasons, first, there wasn't enough tooth left for the cement to hold the crown in place, second, the tooth was cracked, 3. Tooth had a cavity and needed to be pulled, 4. she couldn't re-glue the crown because if it broke, she'd be held liable. They wanted me to sign a contract on the spot that included extraction, a denture to replace the tooth and crown for a $1,000. Red Flags...I declined, took my crown and left. I went up to Dr. Richard Levin in Troy, 43 years practicing dentistry. He not only replaced the crown without issue, he gained a new client. what a relief! I'm scheduled for a full examination and cleaning when I get back from my West Coast trip. Aspen Dental is like a tooth mill. There's no way I would recommend a place like this. I feel bad for the staff because they were very nice the dentist didn't seem to care about anything except getting that bill as high as possible The dentist was all about the Benjamins. No, thanks. Thank God for professionals like Dr Richard Levin.

I needed a root canal. This was the most pleasant dental visit I've ever had. Yes, you read that…read moreright. The staff is wonderful, friendly, helpful. Dr Goodcoff is excellent, patient, and has some techniques that even make the Novocain needle relatively painless. Really! I'm sorry I only had two visits to this office.

Dr. DeMarco is an Oral Surgeon not a general dentist as this listing shows. He is a first-rate…read moredoctor, whose support staff is equally professional. He performed procedures to implant bone and other complicated procedures with no residual discomfort. Beyond that, and I do not mean to minimize his professional skills, which are exemplary,he is also a decent human being. As I was under his care long-term to replace the bridge for my upper teeth, he took my husband aside and tried to set an expectation in case my husband ever saw me without bridge. I was so impressed that he took the time to have that talk with my husband.

Highly recommend. I had two complicated teeth removed, bone grafting, and now implants. The whole…read morething was painless and simple. Multiple visits with him and every single one was so easy and comfortable. Don't be anxious to go here. I can't say enough good about this oral surgeon. Do it. You will be so happy. I am. It was a fantastic experience, and he is very knowledgeable.

Worst experience I have ever had in a medical office. I waited 2+ hours to see the Dr. There was…read moreno justifiable reason for me to wait that long. Everyone who checked in after me, was called first. I watched 2 people who checked in at the same time as me, walk out the door to go home. At one point I politely asked one of the receptionist how long it would be and got a snarky answer while she tried to hide behind her computer monitor to avoid eye contact. At the end, there was only me and one other patient in the waiting area, who checked in long after I did. Another couple came in and asked how long I had been waiting and I told them my appt was at 2:30, and it was now 4 o'clock. The other receptionist stood up and yelled at me across the room. "WE HAVE THREE DOCTORS!" ??? They finally called me in and I sat for another half an hour in the dentist chair before the Dr. came in.

Dr. Delgado certainly has his ducks in a row! He is a super nice guy and has no issue taking the…read moretime to calmly explain everything that he is doing. I am an Engineer so I found it very interesting and I never felt rushed. My tooth is a strong as it was before and it feels like a real tooth in my mouth...AMAZING! I want to make an exception here to mention Nicole in the Billing Department. My insurance SUCKS and she really went out of her way to help me. After arguing with my insurance for months she stayed after hours to finalize my claim after contacting my insurance company for me PERSONALLY ...and they are OUT OF NETWORK!!! ...so she did not have to do that!!! THANK YOU NICOLE!!! :)

I can only say the most positive things about my experience with Dr Reilly and his team. I had two…read moreteeth removed and only needed one Tylenol for recovery. They are professional in the most considerate and responsive way.

I had to have a broken tooth extracted in March of 2023 which my general dentist could not handle,…read moreso the dentist referred me to an oral surgeon (Empire Oral Surgery). The appointment required well over a month, and I asked if the healthcare staff wore masks while performing the procedure and got an equivocal assurance that they did. When I arrived for the procedure I found that all the staff at the practice were not wearing masks of any kind, and when I asked if the attending surgeon would be wearing a mask I was told that he would not (you can read my May 18th review of Empire Oral Surgery if you want the details). I know that there is no longer any law requiring that healthcare workers wear masks and that politicians have declared that the COVID pandemic is over, but the pandemic is *not* over and the law often is wrong. I had to beat a retreat and then search for a surgeon who would observe basic biosafety protocols. I called my general dentist and asked for any other oral surgeons he might recommend and came away with a list of four. To their credit the first two offices were honest and said that they would not wear masks (one "No" and a second "Hell no") but the third, Dr. Gelder's office, said that they'd "take it under advisement" and get back to me. They called me back an hour later and said they'd wear masks for the procedure. I offered to furnish the N95 masks (sealed and factory stamped) but they said they had them on hand. The only problem was that they'd have to schedule the appointment two months out. I accepted and babied the broken tooth for the next couple of months. Once the appointment came I have to say the experience was completely different than Empire Oral Surgery. I was greeted by a nurse wearing an N95 mask, taken to a well-ventilated surgery suite, and was worked on by Dr. Gelder who also made a point of wearing an N95 mask while entering, administering anesthesia, performing the procedure, and suturing up/telling me how to handle aftercare. This was not a simple extraction: it involved a tooth that had vertically sheared and broken below the gum line, and it required a studied hand to handle it (believe me, in the five months I had to wait for this procedure I had plenty of time to read about it on the internet). Dr. Gelder and his nurse were extremely good at their work. If you want a very very good surgeon -- Dr. Gelder (and his nurse) are the people to go to. If you want someone who will respect your concerns about COVID -- Dr. Gelder (and his nurse) are the people to go to.

Dr Bayuomy was very kind and caring and that made a huge difference…read more He even sent a text message the night of my oral surgery which I thought was very thoughtful. The staff there were all great.

I invested 6 months in a major procedure to be turned away on the day of surgery because I didn't…read morehave the remaining 50% of the bill in hand. They were right, but uncompromising. So I left. I'll be getting that refund, and they'll get nothing.

Thoughtful, thorough and effective…read more Through our dealings with Dr. Busino, I realized how many hats a person in his field must wear, and wear without error. He is unfailingly calm, and very good at clearly explaining his plans. He is an efficient surgeon, and even with the difficult extractions our son had, able to complete the work with very little post-operative problems.(Let's be honest, oral surgery and its after effects are very uncomfortable.) I myself have had some extremely unpleasant post-op experiences with other, now mercifully retired, surgeons, and we have all heard horror stories. His practice is very well run and pleasant. We seldom have to wait very long for service, and it is easy to get an appointment. I would without any hesitation recommend this practice, and the more severe your condition, the stronger I would urge you to take a look.

Dr. Lawrence Busino's surgical skill is only exceeded by his kindness!read more